Customer Ratings & Reviews

My headphones had some weird interference in the right ear bud I’m not sure why I’d make sure to get protection plan for these if planning to purchase.

The product was excellent. Highly recommended. Ase

I like these a little bit better than the other ones

My son loves them, Best Buy made it easy! Thank you!

Good Value as it was on sale at Best Buy.Good product

The sound and noise canceling works really great, but the buds are too big for my ear and fall out constantly. I am not very happy with the way that they fit in my ear if I had known before purchasing, I would have not gotten these.

First red flag, this seller has a lot of low reviews. Packaging was not genuine, peel off was glued to the box. Did not came with braided cable, ear tips were scattered and won’t hold on place of packaging. This signs were enough to know it’s a fake. Connected to my phone and the warranty was already there until April 2027. Compared the seller and they told me it’s original. Took it to local best buy to return it and the associate who helped me return was also not sure about it being original.

Bought a gift two weeks in advance for my wife for her birthday. However the Airpods 4 do not fit for people with small ears/ear canals. Went to return them to the local West Lebanon store and after waiting on hold for 15 minutes, was told that it was too late to return them. No exceptions. I will no longer buy anything directly from BestBuy because their return policy sucks. If they won't take back a gift that did not work out, why would I buy from them directly. They make Amazon look attractive.

Best ear pods on the market and reasonably priced compared to headphones that are impossible to hide.

Sound is amazing but the noise cancellation feature hurts my ears.

Had to return these because they were not the correct ones for my daughter. They hurt her small ears. Wouldn't recommend if you have smaller ears, go with the older ones.

I love these but just recently they are messing up in phone calls but podcasts and books are fine.

They’re pretty good just wish they wouldn’t fall out so easy

Left air pod started being statical within 2 weeks. Noise cancellation also stopped working a short time afterward.

Sound is amazing and the noice canceling is good. The microphone is horrible though. No one can understand me on the phone and constant complaints of cutting in and out. I have tried all the suggestions within setting but it is not helping the mic at all.

Sound was good. Really Hard to keep in ear. They kept falling out.

falls out of your ear unless you buy silicone grips from amazon and even then they dont fit well

the fit is a little larger than the older AirPods but overall they are great.

I got this as a gift for someone, they love them a lot.

I would have rated them a 5, but they have a tendency to slip out of my ears when I’m working out.