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Customer Ratings & Reviews

Your price for this item is $159.99
The comparable value price is $179.99

Customer reviews

Rating 4.7 out of 5 stars with 5310 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 5,310 reviews
  • Rated 3 out of 5 stars

    Noise cancellation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headphones had some weird interference in the right ear bud I’m not sure why I’d make sure to get protection plan for these if planning to purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was excellent. Highly recommended. Ase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these a little bit better than the other ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple air pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them, Best Buy made it easy! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpoods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value as it was on sale at Best Buy.Good product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Quality great it sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and noise canceling works really great, but the buds are too big for my ear and fall out constantly. I am not very happy with the way that they fit in my ear if I had known before purchasing, I would have not gotten these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    These are fake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First red flag, this seller has a lot of low reviews. Packaging was not genuine, peel off was glued to the box. Did not came with braided cable, ear tips were scattered and won’t hold on place of packaging. This signs were enough to know it’s a fake. Connected to my phone and the warranty was already there until April 2027. Compared the seller and they told me it’s original. Took it to local best buy to return it and the associate who helped me return was also not sure about it being original.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BestBuy return policy stinks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a gift two weeks in advance for my wife for her birthday. However the Airpods 4 do not fit for people with small ears/ear canals. Went to return them to the local West Lebanon store and after waiting on hold for 15 minutes, was told that it was too late to return them. No exceptions. I will no longer buy anything directly from BestBuy because their return policy sucks. If they won't take back a gift that did not work out, why would I buy from them directly. They make Amazon look attractive.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best Ear Pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear pods on the market and reasonably priced compared to headphones that are impossible to hide.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing but the noise cancellation feature hurts my ears.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not for small ears

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return these because they were not the correct ones for my daughter. They hurt her small ears. Wouldn't recommend if you have smaller ears, go with the older ones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Audio calls

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these but just recently they are messing up in phone calls but podcasts and books are fine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re pretty good just wish they wouldn’t fall out so easy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problems within 2 weeks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left air pod started being statical within 2 weeks. Noise cancellation also stopped working a short time afterward.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible Microphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing and the noice canceling is good. The microphone is horrible though. No one can understand me on the phone and constant complaints of cutting in and out. I have tried all the suggestions within setting but it is not helping the mic at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wish they were better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was good. Really Hard to keep in ear. They kept falling out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    falls out of your ear unless you buy silicone grips from amazon and even then they dont fit well

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods 4 active noise cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fit is a little larger than the older AirPods but overall they are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for someone, they love them a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have rated them a 5, but they have a tendency to slip out of my ears when I’m working out.

    I would recommend this to a friend