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Customer Ratings & Reviews

Your price for this item is $159.99
The comparable value price is $179.99

Customer reviews

Rating 4.7 out of 5 stars with 5312 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 5,312 reviews
  • Rated 1 out of 5 stars

    Annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s a when not speaking and the worst is this rush of air sound that happens, like you’re waking into a giant walk in refrigerator/freezer. Annoying. Try ti get use to the “technology “. Also the volume goes up automatically when listening to a video .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lots of static, and poor ear fitting adapters.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things were terrible. The noise cancellation did not work very well at all. They did not fit in my ear, and kept falling out. I tried to use the little rubber boot thingies, that was not good. They kept slipping out of the boots when I took them out of my ear, leaving the boot in my ear. They have a lot of static.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not good for phone calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone calls are trash with these. Idk if I got some defective ones or what but I waited to long to return.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Spend the extra money and get the Pro 2 version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost the pair of Pro 2's that I had. I tried to save some money and get these. Spend the extra money and get the Pro 2 version! So much better. These easily fall out of your ears and the sound quality was not great. I had better saiund quality from a much less expensive pair of JBL ear buds. I ultimately got the Pro 2's again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacked a lot of features i enjoyed from last generation and they would disconnect from really short distance from my phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods 4

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on it is really not too good not as loud I I thought when you make a call you can barely hear what they are saying

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Yeah its ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad i guess. Apple kind of sucks in general though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great but they are not fully noise canceling I can still hear background noise.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just OK. There seems to be a lot of static when on phone calls. Also, the fit is t the best. One size doesn’t fit all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple is crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Writing this review a little over a year after purchase and I can finally say I am done with apples airpods! The worst product going. Already issues the left pod does not put out much sound any longer. This has happened with all air pods ive ever owned. These lasted the shortest period of time! Steer clear and buy another brand!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re not as loud as I expect especially when the noise cancellation comes on

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Kids love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones. We did have to take a pair back for exchange due to an issue with the noise canceling feature.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cant hear you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but problems with these. I recently had a double check where I purchased them from wondering if I had gotten a fake pair because I was shocked at the problems I’ve had with these since I’ve gotten them. They are poor quality and I was thinking OK maybe user error. Well, it’s not. I just got a grbage pair. The first pairs I had worked great. They were an older model. Apple is overrated overpriced.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BUYER BEWARE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUYER BEWARE: I just realized the model I received does not have active noise cancellation. The product information— including the serial number— was incorrect on the website. Because I’m past the return window, I was told there’s nothing that can be done. I accept that I should’ve caught this sooner, but I wanted to make others aware.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not like they used to be

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a month and left earpiece not working properly im thankful I got AppleCare+ I use them everyday all day and they can’t seem to connect properly always having to reconnect to phone I don’t know if it has anything to do with me having iPhone 11 but it shouldn’t be that reason I should be able to enjoy new products with an old phone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Right airpod not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right AirPod cuts in and out, randomly gets louder

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation was not that good as expected. The battery life was also not good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not for android p

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe this item is good but is not with a diferent brand, has to be iphone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These would never say in my ear comfortably, no matter which device I had in and when or what I was doing. It always hurt and then magically one day one falls out of my ear in my car, apparently somehow bounces out of my car into a parking lot never to be located again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps falling out of the ear. It’s an okay product.

    No, I would not recommend this to a friend