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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 17563 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 17,563 reviews
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Case

    Rated 5 out of 5 stars

    Comfortable and great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend for his birthday and he said he loves it. The sound quality is great and it is extremely comfortable. The only negative he had is that he doesn't like the case. He said that The price point is high, but he is very happy with it so it's worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Black air por Max

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great the sound is awesome, very comfortable to wear and the battery lasts all day. Noise cancelling is the best in any headphone I have purchased recommended 100%

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Fantastic headphones! Acoustics are excellent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What to say about these headphones? If you’re an iPhone user, and you’ve had difficulty with other brands Bluetooth connectivity, then these are for you! They’re essentially Bose-level headphones, with the AirPods realizability. The bass levels are excellent, and comfort is fantastic. The magnetic ear pads are a really nice touch. They’re expensive, but if you’re an audiophile that doesn’t mind paying for tip quality, then that shouldn’t be an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    AirPods Max review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, good battery life but the best thing to me is the build quality it’s amazing but they are slightly heavier then most headphones but that’s made up for with the quality, I’ve had a couple spotty issues but nothing just resetting them didn’t fix but the bigges negative is the price tag it’s pretty steep but if u can afford to fork out the extra cash I think you’ll be happy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound, Comfortable Fit: AirPods Max Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple's AirPods Max in Space Gray are fantastic! They have great sound quality, are super comfortable, and the battery lasts a long time. They also look really sleek and cool. Perfect for music and movies!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are the best headphones i’ve ever owned. the noise cancellation is so good and the volume and quality of sound is perfect. they can be used anywhere even the gym. and pretty durable too. and they take forever to die

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My AirPods Max

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hear a lot of people complaining about the price! Yeah…they are expensive. But, there is a reason they are. I started using these headphones with my AppleTV 4K recently. The Spatial theatre like sound is incredible. You have to experience it to believe it. I have owned many high quality name brand head phones and still do. The Air Pods Max are clearly my top choice. Not to mention, I spend many hours a day on a loud tractor. I’ve used all the name brands you can think of with noise cancellation too. But, the noise canceling feature in these are second to none. I can’t hear anything. They connect way easier than any of the other headphones too. Highly recommend them to any audiophile out there. I also find them very comfortable. Another plus you don’t hear about them is the ear piece is magnetic. It can be removed and replaced without stripping glue.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Apple AirPods Max, and I must say, they have exceeded my expectations in every way. From the moment I unboxed these premium headphones, I was captivated by their sleek and elegant design. The attention to detail is remarkable, and the build quality is top-notch, as expected from Apple. The sound quality delivered by the AirPods Max is simply phenomenal. The audio is crisp, clear, and rich in detail, immersing me in my favorite music, movies, and podcasts like never before. The dynamic range and depth of the soundstage are truly impressive. Whether I'm listening to classical music with delicate instrumentals or enjoying bass-heavy tracks, these headphones handle it all with finesose.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Blue AirPod max

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work wonderfully, they last for whole day and a half, noise canceling is great , material is strong , you can wear it to school or gym. MUST BUY

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great but the ear cups

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in the Apple ecosystem, design looks amazing, the magnetic ear cups are amazing, also interchangeable for colors. Go for the Sony XM5's, however. The ear cups on the Max’s just aren’t good enough. They break the seal and then the noise cancellation gets interrupted. Maybe just wasn’t the right headphones for my ears… Oh well! Also the price point is meh. ANC works great everything else is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Unmatched quietness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into these headphones expecting to be dissappointed with the quality, and the notably heavier weight to them. I am happy to say that i was pleasantly suprised. I have two very loud exotic birds and i can barely hear them through these headphones. Dont let the weight scare you off, ive noticed them sometimes feeling heavy in the jaw area, but a quick readjustment of the length fixes this issue. The sound quality is also AMAZING and paired with that, i got a free three months of apple music. Win win in my book!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphone, they are honestly the most comfortable and the battery life is insane. The price point is a bit steep but I had its worth every penny because I can’t live without them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing Quality and Battery Life

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Max for 8 months, and they’re incredible. The sound quality is immersive, the noise cancellation is excellent, and the battery life is impressive—I rarely have to charge them. I also protect them with a case to keep them in perfect condition. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Max Headphones 5 stars!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max headphones are absolutely incredible! From the moment you unbox them, you can tell that Apple has paid attention to every detail. We couldn’t be more satisfied, the sound is phenomenal and the comfort is unmatched! And thank you to Best Buy for a seamless pickup!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exceptional Sound and Comfort-Apple AirPods Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the opportunity to experience the Apple AirPods Max, and they have truly set a new standard for wireless headphones. From the moment I unboxed them, I was impressed by the attention to detail and build quality, which is what you'd expect from Apple. The sound quality of the AirPods Max is nothing short of outstanding. The combination of the high-fidelity audio drivers and the Apple-designed H1 chip delivers a listening experience that is incredibly immersive. The bass is punchy, mids are rich and clear, and the treble is crisp without being harsh. Whether I was listening to my favorite music, watching movies, or playing games, the AirPods Max delivered a rich and detailed audio experience that brought everything to life.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best headphones i've owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a lot of headphones over the years, even the top end sony, and these are by the best overall headphones I've owned. The sound quality is amazing, the fit is amazing, and they look incredibly sleek. Apple actually surprised me with these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Go for Open Box to save $100

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried Open Box item for the first time and was really surprised, I would say they're 98% as good as new (of course it's on your luck too). The packaging was good, came in an official Airpods box with Best Buy tapes on the sides with Open Box logo. On the inside the Airpods looked almost new, except the headband had turned slightly yellow because the headphones were used for 15-20 days by the previous owner (disadvantage of getting white or bright colors). The warranty can also be checked on Apple's website and you'll probably get more than 11 months coverage. And of course about the Airpods: the sound quality is top notch especially when you have Apple Music and you turn on the lossless audio mode. At this price, I don't think any other headphones come close. Conclusion: For $100 off compared to buying a brand-new product the trade-off is very minimal, and I would highly recommend going for these, I mean logically you pay $400 for the new ones and you pay $300 for these which are almost as good as new, so why not?

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Silver/white

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. They make me feel like I’m on my own world. Sound is amazing. And they look so cute

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Airpod Max - good battery, mic and noise cancellat

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery, microphone, and noise cancellation are good. But too heavy and difficult to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These offer amazing noise cancellation as well as a comfortable and stylish build the perfect headphone with a slightly steep price but it’s totally worth it

    I would recommend this to a friend
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