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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 17563 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 17,563 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Senior Accessible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, crisp sound, easy to pair up with your phone. Comfortable with the adjustable head gear and is airy on top of your head. Great noise cancelation ability.- Easy to handle specially for the elderly that have grip issues. Added feature a carrying protective case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing and recommended noise canceling headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone are some amazing. They are noise canceling, loud, and amazing. They use a iPhone charger which is convenient. You can turn up and down the volume, as well as pause anything you’re listening to, answer calls, and change songs. The only thing I don’t like about the grey headphones is that they stain easily. But I would recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Best headphones purchased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max by Apple offer a premium audio experience characterized by exceptional sound quality and active noise cancellation. Their sleek design, featuring premium materials and meticulous craftsmanship, ensures both comfort and style. With intuitive controls, including the Digital Crown for precise volume adjustment and playback control, the AirPods Max offer a user-friendly experience.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPod Max WORTH the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPod Max’s are unlike any headphones I’ve ever used. I owened the regular AirPods for 4 years and they were good but don’t have half the benefits. The noise canceling really does work and it’s extremely helpful when doing work at a coffee shop or in public. They are very comfortable to wear as well. One of my favorite features is the headphones ear parts come off easily for cleaning them. Overall a great purchase and well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best headphones!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve ever gotten the sound quality is amazing and the charge is long lasting!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great sound, greater quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound. very well built and sturdy. only downside for me is that it is so well built and uses high quality material which does increase its weight, making it hard to use while doing cardio/running.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite purchase of 2024 for sure! These have great sound quality, very stylish, and hold up very well. Perfect for casual usage or even to bring to the gym. Battery lasts very long as well. Love these!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic Sound and Comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have incredible sound and noise cancellation. They are also pretty comfortable, I’ve worn them for like 4-5 hours straight a lot and only barely started to notice any discomfort right before I took them off. I listen to many genres and watch lots of different types of videos and the sound has always sounded amazing. I also have a lot of hair and these don’t seem to mess up my hair too much which is definitely a bonus. The metal design also feels extremely sturdy and made of excellent materials.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Unmatched quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best on the market, there is no comparison. I have tried beats and they hurt my ears but these are so comfortable I can sleep in them. I wear them constantly and the noise cancellation is unmatched. I like on Lake Shore Drive in the heart of Chicago and can take walks with nothing but a low hum of noise from the 8 lanes of traffic that fly by me. My favorite thing to do is watch tv on my phone with them on, they have incredible surround sound quality. I know they are expensive but I will only purchase these headphones from here on. Definitely worth your money and investment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    The best headphones ever!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had big headphones. These are my first headphones of this type. At first I didn't have enough volume, but then I realized that it's not about volume, but about sound quality! This is amazing!!! I recommend it to everyone!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best over headphones i’ve ever had

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable fit. Ears fit in perfectly. Overall great quality like all apple products. The volume dial is my only con, wish i could de activate it. The sound transperancy is the feature that surprised me, i really like it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They are over the ear AirPods Pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are what you would expect over the ear AirPods Pro to be. I will say that the only thing that stands out the most to be is that they only support aux through Apple's own proprietary cable. Another annoyance is that you can't actually turn them off, and if you want them to enter low power mode you have to lug around the ugly bra thing. Both of these cons still don't outweigh the pros as I've been using them with a Windows 11 PC for music and Zoom Meetings and it's been phenomenal. The transparency mode means I no longer have to remove my headphones when my family needs to talk to me during class, and the noise cancellation means I don't have to be distracted by the living room TV or conversations either. They are an online students'/WFH employees' best friend.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    If perfect was a thing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE these headphones, they’re by far the best overear headphones you can buy especially if you own/use them with an Apple device. They’re absolutely top quality headphones that any audiophile would love and appreciate, and they’re also absolutely gorgeous and beautifully designed, as all Apple products are. I love the range of colors available as well. Some people say they look weird but it’s the opposite for me %100

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Noice headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! :D I ordered open box excellent and was kind of expecting them to be dinged up and stuff but they literally look untouched! I’m very happy with these the bass is scrumptious, unc is great, and they make me look like a chad. The delivery was kinda bad tho gotta work on that Best Buy but everything else 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Max - Honest Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation setting is great. I attend a gym that plays extremely loud music and I can’t hear a thing outside my podcasts, music or phone calls. The battery life is amazing. Great for long flights. Very easy to use. Will take some time to connect your laptop after connecting to your mobile device. The headphones aren’t as big as I thought they would be at all! Great product. Apple got it right! Will sometimes get uncomfortable after a long period of time but then again, what headphones don’t.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    High price but no issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is ok. Great batter life, holds a charge all week for me with daily use of 1-2hrs. Mic for calls & virtual meetings is perfect. Great sound quality. Great for the gym with silicone covers. Have to take them off after about 2-3hrs to avoid a headache from the squeeze. High price but no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Max: Comfortable and Clear

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Max for a few months and I really enjoy them. The sound is clear and detailed, and the bass hits without overpowering the mids or highs. The build feels solid and comfortable for long listening sessions, and the noise cancellation actually makes a noticeable difference in busy environments. I also like how easy they are to connect with my devices and switch between them. Overall, they make listening to music or podcasts more immersive and enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Apple headphones Green!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best, most comfortable head phones I have ever had. Beautiful color, sound is incredible. Doesn't fall off when I'm running. The noise canceling is amazing. Connects to anything super fast, and pauses whatever you are listening to when you take them off, and resumes when you put them back on.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Unmatched Elegance and Sonic Brilliance

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely thrilled with my AirPods Max in space grey! The sleek design complements the premium build quality, providing a luxurious feel. The sound quality is phenomenal, delivering rich bass and crisp highs. The active noise cancellation is top-notch, immersing me in my music or calls. Seamless connectivity and the smart case make it a truly standout product. Worth every penny for a premium audio experience!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit, Sound quality

    Rated 5 out of 5 stars

    Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the design and sound of these headphones! They stay perfectly in place while I run too!

    I would recommend this to a friend
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