Customer Ratings & Reviews

I’ve been using the AirPods Max for a while now and they’re pretty impressive. The sound quality is super clear

I've owned my pair of Airpods Max from the day they came out and have been extremely pleased throughout my time owning them. Sound quality is better than any other wireless headphones I've tried and used including Sony XM5s and Bose's Quietcomforts. Because of the adaptive EQ feature, these headphones adjust the sound signature to suit whatever genre of music you listen to, making them the most versatile over ear headphones I've used. The noise cancelling is also amazing, cancelling out everything that I've thrown at it while not causing any discomfort or headaches with extended use. The transparency mode is unmatched; it literally sounds like I'm not using headphones when it's on and can have a complete conversation with people while listening to music. With that all being said, I used to wear my pair everyday for hours at a time, treating it more like an everyday accessory than a casual pair of headphones and as a result the fabric portion of the headband has deflated to the point that the steel bars of the headband has begun to press uncomfortably against my head when using it for longer than 30 minutes. The issue began about a year and a half after owning and using them religiously. I was able to have the headband replaced free of charge due to having Applecare+, however, the issue happened again after another year or so. Results may vary depending on how often you use them and how long you use them for at a time, but it is something to keep in mind should you decide to make these your daily driver headphones. Long term gripes aside, these are the best wireless headphones that I can recommend.

Great pair of headphones. I wouldn't pay the full $550 for it by any means, but if you come across these on sale or see it discounted more elsewhere, remember you can have Best Buy price match these headphones -- it's what I did. Perfect if you're in the apple ecosystem - switching between devices is even more seamless than with my AirPods Pro. Sound quality is excellent. Headphones are very comfortable. If they don't feel right on your head or too tight on first wear, don't forget to lengthen the band at the parts that attach to the cups. It may not seem like you can lengthen the headset, but you can. Noise cancellation is very, very good. The case it comes with is very, very stupid due to the fact it's required to put the headphones into in order for them to go into sleep mode and not drain battery faster. It's my only con for these headphones. Keep in mind, you can purchase accessories online that can put these headphones to sleep that are better than the dumb case they come with. Still, it would be nice if Apple provided a way to put these into sleep mode with the buttons.

A Christmas gift for my daughter she loves them!!!

I love these so much! I have never had a headphone that covers my ears completely, which is so nice as a girl with piercings! The sound quality is insane, as well as the noise cancellation. Excited to use especially for traveling. They are a little heavy, but honestly I wouldn’t have thought about that until I read comments on it. I would recommend!

Very good quality. No issues with it. Light to carry.

Have not used them yet they are a Christmas gift .your service was great ! All teammates were very helpful and doing their jobs very efficiently.except for a woman that was complaining of the line not moving . And started picking on the cashier that was helping a customer . I told the woman to stop its Black Friday why would you ever think you would not have to wait in a line go home and leave this cashier alone .

Great and comfortable. So easy to set up and use. Pair it once and done no need to turn on all have to do is take out of car and boom back in action.

All I can say is WOW!!! For a 1st generation, Apple pretty much hit this out of the park. If the price point was $400-$450, this would have easily gotten a 5 Star. There are a few cons that I want to point out on these. Price is the biggest con with these. I cannot justify paying $550 + Tax for a pair of headphones for a typical non audiophile user. As a normal consumer, $400 is pushing the upper limits for a pair of headphones, but because this is Apple, they priced these higher than normal because they can actually get away with it. The other cons are the case and not having a 3.5mm adapter if you want to plug it into an airplane or computer. First off, both of these are not deal breakers for me, it would have been nice for them to include a 3.5mm jack, but being that it's Apple, they will find any way they can to squeeze consumers for every last penny. The case does what it needs to for the most part. I am concerned that the mesh part of the head band is not protected at all since that's the most vulnerable part. But, this will lead 3rd parties to come up with a protective sleeve or cover for it. The AirPods Max are heavier than the competition due to the aluminum & stainless steel material used here. Apple did not cut corners when they designed this and I am glad because they do not look or feel cheap at all. Starting to see why they charged $550. They look classy in a throwback kind of way. The ear cups and head band don't protrude out and pretty much follows the curvature of your head. Despite it being heavier, the mesh band does a great job at spreading the weight out as to not develop any pain at the crown of my head. The clamping design on the ear cups will bear most of the weight. The ear cushions are nice and soft and I did not feel my ears getting hot or sticky like the leatherette ear cups on the competitions. Even though I didn't feel any pain on the crown after hours of usage, I did notice that my neck was a little sore. If that's the case, you can just lie down or lean your head back on to a pillow or something. As for the sound, these are the best sounding headphones I have owned. My go to prior to this was the B&W PX7's. I really like the sound on these because it was balanced and clean without too much bass to muddy up the sound. The Sony XM4's would be great if they were the only headphones on earth, but they are not and I am not too much of a fan of their sound signature. I feel they are a little too warm and bass heavy that muddies up the mid's and highs for me. They too also got hot after wearing for a while. The AirPods Max are well balanced with just the enough bass to give the song a little life. Although, I did wish there was a little bit more sub-bass for the rumble effect. But all in all, the sound on these are so clean and does not distort even at max level. The sound separation are so great that I am able to hear more instruments on these than any other headphones I've tried. If you have an iPhone, you can go in and change the settings around to boost the soft sounds. You can do this by going into Settings/Accessories/Audio/Visual/Headphone Accommodations. I have my set at Balanced Tone and Moderate. If you have the money to spend and in the Apple eco-system, these will be the best money spent for your ears. Just keep in mind that out of the box, they might not sound great, but after some burn in time, you will start to appreciate what Apple has done with these.

Bought this as a gift for my daughter and she absolutwly Looved it!! It was a Xmas gift and i bought yhe marching watch and she loved it.

My grandson loves his headphones present and takes them with him where he goees evern to college.

My favorite tech purchase thus far , ever since I have gotten these I haven’t took them off

Had for a few years now, still in great condition.

They are the best!! Noise cancellation so strong!!!! I ‘m a football player and when its time to get hype I hear my stuff only . Nothing else matters. I have the white ones. It’s getting dirty now. So if you are a sports guy go with darker is my inly advive .

Apple TV offers a captivating entertainment experience, with a rich selection of original shows, movies, and documentaries that cater to every taste and interest. The intuitive interface makes it effortless to navigate through a vast array of content, while features like Siri voice search and seamless integration with other Apple devices enhance convenience. With stunning visuals and immersive sound quality, Apple TV elevates your viewing experience to new heights. Whether you're into gripping dramas, hilarious comedies, or thought-provoking documentaries, Apple TV has something for everyone, making it a must-have for any entertainment enthusiast.

The sound great and the noise cancellation is awesome.

Very sleek. Functions great with iPhone. Good audio quality. A bit heavy on the ears for long stretches.

I very love them!! They are very easy to take care of.

I have always had issues with finding overear headphones that wouldn't strain my ears after extended periods of listening. These have proven to be some of the most convenient and comfortable headphones I've ever worn. The pads are made with a breathable mesh and my ears fit into them without touching the drivers themselves. The sound is also excellent, with a good dynamic range that highlights details and provides bass without overdoing either. I have a few minor but regularly annoying issues with these headphones. Connectivity: They lack a 3.5mm headphone out, there is no USB audio to use these wired to a device, and they charge with a Lightning cable (a pro device in all but name that when paired with an iPad Pro or a MacBook, needs a separate charging cable). I have purchased the 3.5mm Apple cable and it is the flimsiest cable I have ever purchased aside from their official USB-C or Lighting audio dongles. If they had went the route of using the materials they use for their pro Thunderbolt 3 cable, I would forgive the requirement of such a cable to plug to any one of my devices that still have a headphone jack (including my MacBook). Most people do not need extremely-low latency audio (for things such as video/music production) so this will be a non-issue for them. For latency-critical work on my MacBook, it is annoying I have to use this cable which does not charge the device unlike comparable headphones that use USB-C audio which can power the headphones and bypass the internal DAC of the device they're connected to. These headphones lack a user-accessible power switch or toggle. There is a growing market of headphone stands that incorporate the magnets of the included case to put these into sleep mode, but my current headphone stand lacks these. When placed on the stand, the internal sensors detect that the headphones are "on" something, so they remain on and play audio from any Apple device I'm using. This prevents me from ditching the included (and horrible) case to use my own stand. All of these criticisms are aimed at features or characteristics that accompany a pair of headphones that are so effortless in every other way. They automatically pair with all of my Apple devices and switch between them depending on which device I'm actively using. The latency is good when watching YouTube or other content and they sound wonderful. The build quality is excellent and the engineering that went into the sound and wireless connectivity in this device must have been costly and difficult. Maybe I expect too much from headphones of this price range that feature all of the Apple niceties and annoyances, but they're priced incredibly high to ignore these issues.

They worked good for the first 7-8 months. Then I started to have connectivity issues so I would always have to factory reset. Now they don’t work anymore or won’t connect. Mind you they have never been dropped exposed to water anything. They will stop working and then at one point of time I was able to play music but I could control it from the headphones only the device.