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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
Clearance
$165.99
Save $384
Comp. Value: $549.99

Customer reviews

Rating 4.7 out of 5 stars with 17902 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 17,902 reviews
  • Rated 3 out of 5 stars

    Good quality but not fully reset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering process was easy though they came paired to the original owners setting rather than factory reset. That was slightly irritating having to figure out how to reset them upon arrival. Satisfied otherwise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Aesthetic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can afford it and just want to show off then it’s for you. They’re kinda lame and have no bass really.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Open box Airpod Max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order my new Max pro and got an open box one. Didn’t realize until i got home. Still got charged for new ones. The inconvenience of having to go back to Best buy to return them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad connection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had them for one year and one side won’t connect and every now and then when walking away from them they would disconnect and reconnect constantly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpod Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! I definitely made a good pick for the pink set cuz it’s cute.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open Box-Received Unusable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to pair the headphones to my device because it was paired to someone else’s Apple ID. Product was described as excellent. I spent ten minutes on the phone with Total Tech and they could not help me so I returned in store. The clerk who assisted me was told I could not return them because they were paired go an Apple ID, thus unreturnable. It took some time but they eventually accepted my return after I showed them evidence such as screen shots. A huge hassle. HUGE.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Yikes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I gave this 2 stars due to the quality of the sound and the look of the headphones… but after wearing them for 2 hours, my head feels like it’s starting to get crashed. Ha sounds a bit dramatic maybe but I have readjusted them to sit at different parts of my ears. And to be frank; this is a quality luxury gift for a child, young adult, or smaller human. As a person with an average size head, I will be returning these and probably getting something cheaper than almost $500. As a fellow apple user - I reeeeeally wanted to like them, but after trying them out for a few days. I’m ready to get something more comfortable and affordable…

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but bad ;-/

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect head phones for iPhone... except, for me at least after a 2hr listing period there’s sweat underneath the ear cups. Good thing I got apple care. I think imma end up using it for one reason or another.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too old now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great sound, Should wait for new airpod max

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged in a year?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They damaged in 1 year!!! Will not be recommending!! I love the noise cancelation, comfort and sound quality but wow not working in a year? Also they do become pretty dirty fast. In the image I attached you can see it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love these considering I'm an Apple guy. This purchase was supposed to complete my Apple Ecosystem. Unfortunately I returned them after 6 days. I don’t t like that they don’t shut down. I finally charged them to 100%. Used them for a little under 2 hours in 3 days so I had them in the Smart Case that’s supposed to keep them in Ultra Low Power Mode. Went to use them last night and they were at 53%. Too much money for a device to have to worry about it being charged.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomely cool AirPods Max headphones simultaneously wireless connectivity to all things as my Ipad Pro Apple Iphone Pro Max as well as other stuff too. Great sound clarity so smooth an rich, they are really worth it not just hype.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect x c c. C. C c. C. C c. C. C c. C c c cccc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best headphones for user experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best for noise transparency and easy handoff between devices. I love these headphones so much! I highly recommend them if you want the easiest user experience, right behind the Anker Q45 as the budget option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love with these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these in a whim while always seeing them around ive always bought either sony or bose headphones and decided to tey something new these are great they are so clear and the noise cancelling is top tier

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not so good, REALLY heavy and annoying.they hurt your head after a while. better off with a sony, (i’ve had both)

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Apple customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No, it doesn’t work for me! Too heavy for my head and the noise canceling option makes me headaches! The headphones itself also put too much pressure into my skull I barely could use it at gym !

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good headphones. Sound is amazing!! Wish I would have bought them sooner. If your into music like I am then these headphones are for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy these now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price aside, these are the best headphones I’ve used, Period. I love the inter connectivity with other Apple products, ie iPhone and iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how comfy these headphones are!! Most headphones I’ve tried have a “suction” feeling which makes my head hurt. But these don’t!!

    I would recommend this to a friend