Customer Ratings & Reviews

I’m really enjoying these headphones. They work great while studying and blocking out noise in the library. Also very comfortable and the battery lasts all day.

love these headphones a ton! they’re so cute and aesthetically pleasing but there’s a huge downside and that is that they feel very heavy and get kinda uncomfy though that could be the case wifh many headsets. these wireless headphones are easy and quick to charge. the noise cancellation could be better..but the sound quality is really amazing overall and the batter life is great .

The AirPods Max deliver a level of audio quality that’s simply unmatched. Every note, beat, and effect comes through with crystal clarity and impressive spatial detail. Whether I’m listening to music, watching movies, or gaming, the sound feels immersive and balanced. Comfort is excellent for long listening sessions, and the build quality feels luxurious without being overly heavy. The Space Gray finish looks sleek and timeless. Features like Active Noise Cancellation, Transparency Mode, and automatic device switching work flawlessly and make everyday use a joy. Pairing is instant with Apple devices, and the Lightning charging makes it easy to keep the headphones ready at all times. These headphones are expensive, but every penny is justified for anyone who values premium sound, comfort, and design. Truly a five-star experience.

I am beyond impressed! Right out of the box, the sleek design and premium finish caught my eye. After using it for several weeks, I can confidently say it’s the best headset I’ve owned. The sound quality is absolutely stellar. Whether I’m listening to my favorite tunes or catching up on podcasts, every note is crystal clear with just the right amount of bass. It’s also fantastic for gaming, providing an immersive experience where I can hear even the subtlest in-game sounds, which really enhances gameplay.

Other headphones I own when trying out these AirPods Max. 1. Sony WH1000XM3 2. Bose QC35 (first gen) 3. Beyerdynamic DT1990 Pro (wired, running on a THX AAA 789 amp) Build Quality: Top tier in the wireless ANC (active noise cancelling) class of headphones, expected for the stiff $550 price tag and it delivers. Aluminum and stainless steel throughout while the mesh headband may have questionable long life it is surprisingly nice to the touch. Earpads are comfortable, Apple labels them an "acoustic fabric" which has a unique feel. Comfort: Not as comfortable as the lightweight Bose QC35s but very good considering their weight and build. I've worn them for about 3 hours straight with no discomfort. I've got a big noggin' so clamping pressure can be an issue, but the AirPods Max have a good balance. I believe the wide mesh at the top of the headband does a good job of distributing the weight of these cans. Ease of Use: If you've got iPhone, iPad or Mac then the feature set and ease of use/setup is great. I don't really recommend these for Android or PC users as they aren't worth it when considering the features you lose out on. Pairing is easy, switching between devices, etc - as long as you're in the Apple ecosystem. Features: ANC is top tier right up there with Sony - possibly slightly better. However due to the pandemic travel has been difficult so airplane testing hasn't been done. They do a very good job overall. Transparency mode though is a step above the competition which others can sound digitized or muffled. AirPods Max doesn't sound like this at all, it mimics real world hearing as if you aren't wearing them really really well. Spatial Audio, a sort of simulated surround sound, is the best in class when content is available. It won't replace your home theater setup but for on the go movie watching it is a more immersive and fun experience. Sound: Top tier for their class of ANC/Wireless. They do not stand up to a more traditional wired setup like my Beyerdyamic DT1990 Pro but as far as sound goes in comparison to others like Bose and Sony - they are better in basically every way. Bass was surprisingly good and not too muddy or overblown like the Sony's can achieve - so if you're a bass-lover I'd go Sony but for a more balanced sound go AirPods Max. The Bose QC35 aren't really that great in the sound department in my opinion, they're a really boring headphone. AirPods Max are fun without being over the top and also don't take themselves too seriously by trying to be analytical or flat. Value: Eye of the beholder moment here. Are you in the Apple ecosystem? Do you value build quality? Are you looking for a unique feature set like Transparency mode and Spatial Audio? If you said yes to all of these then the value is there in my opinion. I'm not going to rank sound quality directly to value as everyone hears a little different so some of you out there may dislike this headphone's sound. I recommend giving it a try if you are curious, worse case scenario is you can return it within the generous return policy at Best Buy if you don't like them. I'll be keeping my pair - sort of - I want the blue color so I'll be returning the white pair to get a blue pair when they finally become available. I mean, what's up with that? Other colors shouldn't take so long.. but oh well. I gave this headphone an excellent rating based on their category against other wireless ANC headphones and assuming the person buying these is probably a Apple user who is deep in the ecosystem.

I use the AirPods Max almost daily for studying, traveling, and general everyday use, and they’ve been excellent. The sound quality is very clear and balanced, and the noise cancellation makes a huge difference when I’m in busy places or trying to focus. It helps me lock in while studying and enjoy music without distractions. They’re comfortable enough to wear for long periods, including during flights or long study sessions. Transparency mode is also really useful when I need to stay aware of my surroundings. I even use them lightly at the gym, and they stay secure and perform well. Overall, they feel premium, sound great, and fit smoothly into my daily routine. I’m very satisfied with them.

The only place I think these things fall short seems to have to do with iOS & MacOS 1) Despite rigorous testing, convos with ChatGPT, etc. there is still a funky issue where sound quality is poor on MacOS unless you go to Sound Settings > Input > and then select a different microphone instead of the Airpods Max. It will instantly correct the audio problem. Look it up, tons of forums & Reddit pages on this issue/workaround. 2) Handoff between Apple devices can be problematic, especially when FaceTime gets involved. Hard to explain, but if you often wear these and swap between iOS & MacOS, its not always seamless. There are better headphones (audio & battery life) for the price, but I believe you pay the premium price on these BECAUSE of the promise to work well in Apple ecosystem...and they just fall a little short in that aspect Otherwise, I love them in every other way

They are amazing headphones. The quality is great and they are soft around your hears. I like the swivel so they can fit all different sizes.

Excellent audio! Comfortable. Use it for cleaning around the house, cooking, Gym ETC. Charging is a breeze does really die on me.

They arrived in perfect condition. I was a little skeptical to order an “open box” item, but I trust Best Buy so I went ahead and took a chance. Glad I did! I love them, and received brand new AirPod max, the only difference was the box had been opened. Makes no difference to me. They also arrived within two days. Will definitely buy open box again from Best Buy in the future.

Connects to my phone immediately. Sounds good, and noise canceling is very good!

Love the sound, how the fot and the color is beautiful. Love that it comes with the case.

I love these headphones they are very comfortable and easy to store because they fold down flat. The noise canceling is absolutely insane. They don’t hug my head so tight that I get a head ache, but they also aren’t the best for running as they fall off my head pretty easy. I have also noticed that the microphone doesn’t pick up everything and you need to speak much louder then normal on a call.

These are my newfound favorite headphones. The noise-cancelling tech is out of this world. For reference, I wore these while washing the dishes (pots and pans, no less). And while listening to music with noise cancellation on, I couldn't even hear the water running. When it's totally quiet (as in, no music playing), even with noise cancellation on, I can hear a little bit. It does sound muffled and very far away, but if someone is within arms reach and talking, there is definitely a murmur. That's why I knocked it down one star. ALSO - the bass isn't the *best*. I'm deaf in one ear and the bass in music really makes a difference for me. I was left wishing there was more. With all of this said, I also have a pair of studio beats and while those are very good too, these are way better regarding sound clarity, noise cancellation, and even comfortability because of the large size of the ear coverings. Overall, big fan.

The AirPods Max are undoubtedly a high-quality product, delivering incredible sound, top-tier noise cancellation, and a luxury design. If you're an Apple user looking for a seamless experience and don’t mind the premium price, these headphones will not disappoint. However, they come with trade-offs—namely, their weight, portability, and steep price tag—which may make them less appealing to people looking for value or those who prioritize practicality over luxury. Ultimately, the AirPods Max are a statement piece, offering more than just great sound—they’re a full-on experience. But for those who want solid performance without breaking the bank, there are other options that might be just as good, if not better, at a more reasonable price.

I absolutely love these headphones. The sound quality is clear with deep bass and crisp highs, making them perfect for music, podcasts, and calls. They’re very comfortable to wear for long periods, and the padding doesn’t hurt my ears or head at all. The noise cancellation works well and really helps block out background noise when I’m studying or traveling. I also love the sleek design and color—it looks just as good as it sounds. Battery life has been great so far, and they connect easily to my devices. Overall, these are definitely worth the money and I would recommend them to anyone looking for high-quality headphones.

Elevated comfort, premium sound. Absolutely love these headphones. The ear cushions are extremely comfortable and allow me to enjoy my own little world while using the noise cancelling feature. The only thing I would change is the ability to make them tighter width-wise. Apparently my head is smaller than the average estimation with these headphones but I’m still absolutely pleased with my purchase.

First over ear headphones and I love them! Wore them on a 12 hour flight and the noise cancellation was incredible and it’s so easy to switch between transparency and noise cancellation modes. I was concerned with the weight on my head for that long and I didn’t notice it. Bought a silicone cover for the headband to protect it and because they slide a little bit (I have a pretty small head) and that seemed to help. I also got a hard sided case and ear covers to protect them. Battery life is great as well, and they feel very high quality. But they should for the price!!

Love the color, sound and comfort. They were hard to find, I understand the popularity

Comfortable, amazing quality and just overall top of the line. My wife loves them!!!