Customer Ratings & Reviews

Don’t read too much into the 3 star rating. This was actually tricky to choose the right rating for a few simple reasons. The AirPods Max are very, very good all-around headphones. I mean they basically cover every single base required for this type of headphone. Battery will get you a reliable 20 hours, if you’re including something like a couple long work meetings using the microphone, too. The call quality will not disappoint. Used it on a couple different devices, from everything from a basic phone call, to FaceTime, to group meetings on Zoom. And in every case, didn’t have an issue. As for music/movie sound quality, again they almost certainly won’t disappoint. They’re perfectly good. As for comfort, I found this aspect put it solidly as a serious competitor in its field. Felt plenty roomy around the ears, and nothing got notably uncomfortable after even a full day of use. In fact, the only thing I would say is a legitimate fault of it is the function/volume crown (knob) at the top. It’s extremely sensitive and you can easily accidentally crank the volume right as you’re putting the headphones on. But it’s not enough to necessarily be a dealbreaker. So if it clears every bar in its category, why 3 stars? Because it doesn’t clear any criteria better than any competitors. I think most people would find the Sony or Bose edge these out in comfort. The Sony really does still have an edge over the others. Maybe not by a mile. But a solid edge. And the call quality is just as good as others, but not necessarily notably better. I feel at this price, it should stand out as the solid best in at least one criteria. It doesn’t really have faults that are a real dealbreaker, which is actually quite impressive for a first generation product. But it doesn’t really have anything uniquely innovative. And being Apple, that does make it feel like it’s not worth the price tag. Maybe the next generation will be super impressive and innovative.

I recently purchased the Apple AirPods Max in the stunning Pink color, and they have truly elevated my audio experience. The premium build quality and attention to detail are immediately apparent. The over-ear design provides excellent comfort for extended listening sessions, and the sound quality is exceptional, delivering a rich and immersive audio experience. The active noise cancellation is highly effective, creating a cocoon of silence in noisy environments. The seamless integration with Apple devices, along with the intuitive controls, enhances the overall user experience. While they are an investment, the AirPods Max in Pink are not just headphones; they are a stylish accessory that complements both fashion and function. If you're looking for premium sound quality and a touch of elegance, the Apple AirPods Max in Pink are a fantastic choice.

Pricey but very good overall, excellent build quality and materials 10/10, sound 9/10, comfort 9/10, battery 8.5/10 (they never turn off so they are always draining battery), connectivity 10/10, overall score of 9/10 if you can afford it and are in the apple ecosystem go for it.

Amazing sound quality. I wanted a pair with good noise cancellation, and they definitely deliver. I've always used AirPods Pro, but rediscovered my love for music using these. Now that I have them, I wonder why I waited so long. Totally worth it, especially if you catch a good sale price. Also like having the opportunity to have AppleCare so I know I'll be able to fix or replace if there are issues.

These are really good headphones for someone looking for immersion into their music and movies. Comfort and battery is also a really good bonus. Didn’t need a charge until two days afterwards.

Overall sound quality is great and I love the sleek design. In terms of comfort the over ear design isn’t ideal for long hours of continuous use but it is more comfortable than similarly priced models.

I purchased an open-box pair of AirPods Max from Best Buy, and the experience exceeded my expectations. The headphones arrived in excellent, like-new condition—clean, perfectly packaged, and fully functional. Honestly, I couldn’t tell they were open-box at all. The sound quality is absolutely phenomenal—rich bass, crystal-clear highs, and incredible balance across all genres. Noise cancellation works flawlessly, and transparency mode feels natural and immersive. They’re also extremely comfortable, even during long listening sessions. Pairing with my Apple devices was instant and seamless, just as you’d expect from Apple. Battery life has been great, and the overall build quality feels premium and durable. Once again, Best Buy delivered amazing value with their open-box program. I saved money while still receiving a top-tier, premium product in outstanding condition. I would highly recommend open-box AirPods Max from Best Buy to anyone looking for high-end audio without paying full retail price. Excellent value and an excellent experience all around.

Outstanding sound quality with rich detail and powerful noise cancellation. Premium design, very comfortable for long sessions, and seamless connection with Apple devices.

I consider myself an Audiophile and yes these are expensive; but they are different from all other AirPods. I’m writing this review after having them for 2 hrs. The audio quality blows away other AirPods including the AirPods Pro. Beats are garbage in the high end headphones market. so it’s not even a comparison (I’m sure I’ll get some backlash for that. Lol.) I’ve owned Bose, Sennheiser, klipsch, I’ve also owned a pair of wired Denon ($1100 for the Denon), pretty much every generation and model of AirPods and these are easily at the top for a high end wireless headphone The Bass is well pronounced and clean, maybe a little high on the treble. All frequencies lows, mids, and highs, are distinguishable and very clean. absolutely no distortion even at full volume The ANC is second to none. There isn’t a headphone that has better ANC than the Airpod Max. Just for some perspective “Bose” have military grade noise cancellation in their QC models. Before these Bose was the leader in the ANC Market. NOT ANYMORE If you can afford the AirPods Max I strongly recommend them. Well worth the price tag.

Really good headphones. Sound quality is not the best in the market, but the design and comfort compensate for it. The only one that’s actually over-the-ears headphone. It’s a good choice if you have iPhone and/or other apple devices.

I have been eyeing these headphones since hey first came out. I finally bought them and I have 0 complaints. Again they are headphones and they are an Apple product so with that being said you know Apple. I love my Max and I wear them when working out and no they do not bulge when I’m deadlifting. They only move when I’m laying down stretching.

I am quite impressed with these headphones. They replaced a pair of Bose noise canceling headphones that were becoming a little dated. These were an obvious upgrade to sound quality and noise cancellation. The fit and finish was typical apple quality. They are just a bit heavier than I expected but not so much that it’s an aggravation. Connection to my iPhone and iPad as well as my home theater system was very easy. I listen to music daily for an hour or more at a time and the audio quality is not burdensome over time like some headphones can be. Their not audiophile quality output but as close as you can get in this price range. One thing I was especially surprised by is the spatial audio virtual sound when connected to my home theater. It’s exactly what you would want if you had to listen through headphones. They are very pricy, as is everything Apple. But the build quality and setup in the Apple ecosphere is as simple as can be. The controls are well placed and the volume control provides audio and a tactile feel feedback when adjusting volume. The Bluetooth range is great and I have no dropouts around the house unless I go outside. The case is a little wonky and looks like a purse with the headphones inside but it does have a quality feel and has some added functionality and protects the headphones very well. It’s well thought out. Overall, I have no complaints whatsoever with these headphones and feel like they were a great choice.

My daughter love it she love the sound and the bass and comfortable on her ears

This is definitely a premium audio experience (not audiophile, premium) for the users who have a lot of Apple products or are used to how the Apple ecosystem works. The sound quality is good enough that it will impress most people, and the seemless connection between Apple products makes it a better option than most other headphones in this price range. Also the proprietary spacial audio technology that Apple uses, combined with the effective active noise cancellation (ANC) makes watching movies in a noisy environment a special experience. The head tracking truly makes it sound like you are watching a movie in front of a Dolby Atmos entertainment system in a theater. As for the drawbacks, the usual stuff that everyone talks about. The case is not great. I am not alone in wanting a way to fully switch off the headset. But is okay to live with until the second generation comes out to address this issue. Also along those lines, I would like a way to see the battery percentage without putting them on and checking my device. Those two things arent a huge deal if you are going to leave them plugged into a lightning connector most of the time they aren't being used, but for someone who travels a lot and is dependent on battery availability, I could imagine it would get quite annoying. If you aren't switching between Apple devices all the time, or want to save money, then you would probably be better off with the competition from Sony or Bose.

The sound and the bass quality is very amazing, very easy to set up and connect to phone also the battery life is very good and last long and I don’t think I could have bought a better pair of headphones ever in my life love the headphones and worth the money

I bought these kind of impulsively, (due to sale)I am by no means an audiophile, but comparatively to Beats Pro/ Buds pro that I have used before the quality of the audio is much better. They are quite comfortable I fly a fair amount and I plan to use them for their noise cancellation/ comfort benefits. I was between these and the XM5 from sony which also had really good sound quality per testing, but the apples felt "sturdier" subjectively.

Super comfortable, doesnt slip and slide on your head. And the best sound, i love being able to switch back and fourth between noisecanceling and transparency mode when needed.

Great headphones. Not sweat or water resistant which is sad, but comfortable to wear most of the day while working. Sound quality is great and the noise cancellation is fantastic. Battery life has been great and it connects easily to all my apple devices.

They are extremely comfy. The noise cancelling is great - cuts out airport/plane noise very well. They stay on when working out, they are very much worth the purchase.

The AirPods Max are an excellent choice for Apple users seeking high-quality sound and seamless integration with their devices. While they come at a premium price, their performance and features justify the investment for those within the Apple ecosystem.