Customer Ratings & Reviews

Bought this as a gift for my girlfriend and the only bad thing she says about it as that they can become uncomfortable after having them on for more than 2 hours. Everyone is made different so you may not have this problem yourself and other than that the sound quality is great as well as the noise cancellation would recommend to others.

Honestly love these headphones so much!! They’re so comfortable to wear, don’t slide off, and the sound quality was just what I was looking for!

one of my favorite pair of headphones i’ve owned i really like the quality and noise cancellation

Excellent sound, comfortable and stylish, good price.

The first moment I put on the AirPods Max, the world felt a little more distant. It was as if the sound flowed only for me. The noise cancellation turned the city’s chaos into calm, and the music that emerged touched something deep inside. The cool aluminum fit gently in my hands, and its weight brought me fully into the present. It didn’t feel like I was listening to music— it felt like I was inside the music itself. Even my breathing began to align. Mysteriously. “There is truth in silence.” That’s what these headphones seemed to whisper. AirPods Max is not just a device that plays sound. It’s a space where I can return to myself.

The airpods were either open box or sightly used when I bought them at a discounted price. They were really clean, no scratches or imperfections. Only thing was they had some other person listed "jaidyn's airpods". I was able to rename them but for some reason the name shows up sometimes. I wish the person would have properly reset them bc even after me doing it, it'll still show. Other than that the sound & noise cancellation is very impressive. They last for a long time and come with a case that preserves the battery life when not using. They do have some weight to them and do slide down off ur head when working out sometimes. They did bother my ears but I adjusted the length so they wouldn't be resting at top of my ears. I enjoy using these for a walks & relaxing in the house. No complaints on best buys side.

I previously used a pair of airpod pros for my everyday use. Which I loved but I wanted something over ear for extended period of time for comfort as the AirPod pros hurt my ears after a while. I also use headphones for work a lot as I do video editing/production as well as several video calls a day. So I also needed something that works great for work but also lifestyle. I tested several headphones prior to this. The two things that I kept coming back to with these is the quality of the product and then the quality of the sound. The quality of the headphones are premium for sure. Definitely topped the other headphones out there as far as quality. You won’t find any plastic on these headphones. The sound quality is definitely top tier. Even from some of the newer Sony headphones I tested that came out years after these. The AirPod maxs still outperformed in my opinion. Same with the call quality. My favorite feature that everyone talks about is the transparency. It’s incredible, it works so well. It truly sounds and feels like nothing is over my ears and sounds just like if I didn’t have any headphones. My only drawbacks I would give snd why I don’t give it a 5 star review is the price and the weight. They are not super heavy headphones at all. However compared to other headphones they are heavier for sure. I personally don’t really notice it until I’ve been wearing them for several hours at a time. But besides that they are very comfortable. The price is also not great lol. Especially compared to some of the other headphones in the same bracket like the Sony XM5s. So if price is the big dealbreaker for you. These might not be the best option. Overall though I would highly suggest for anyone in that market.

These are great used on airplane noice cancels all airplane noise and also very comfortable to have on and sounds great

Apple's AirPods Max over-ear headphones are a fantastic pair of premium wireless headphones that deliver exceptional audio quality, comfort, and features. Sound Quality The sound quality of the AirPods Max is simply superb. The custom 40mm dynamic drivers deliver incredibly clear highs and midranges along with deep, powerful bass. Vocals come through with pristine clarity, while instruments have excellent separation so you can hear every detail. Whether you're listening to rock, pop, hip-hop or classical, the AirPods Max renders music with exceptional accuracy and breadth. Noise Cancellation Another standout feature of the AirPods Max is the phenomenal active noise cancellation. Apple uses eight microphones combined with software to block out a remarkable amount of ambient noise, allowing you to really focus on your music or calls without distraction. The noise cancellation is highly effective at damping loud environments like airplane cabins or city streets. Comfort While some over-ear headphones can feel heavy or clamp too hard, the AirPods Max are incredibly comfortable thanks to the knit mesh canopy headband that evenly distributes weight. The plush memory foam ear cushions are soft and breathable as well. You can comfortably wear the AirPods Max for many hours without fatigue. Features Apple packs the AirPods Max full of useful features like seamless device switching between your iOS devices, quick pairing, touch controls, Siri access and spatial audio with head tracking for an immersive listening experience. The 20 hour battery life provides ample listening time and 5 minutes of charging gives you 1.5 hours of play time. Design The AirPods Max feature a sleek, stylish design with an aluminum and stainless steel frame, mesh headband and telescoping arms. Five color options are available including space gray, silver, sky blue, green and pink. A Smart Case is included to protect your headphones when not in use or while traveling. Overall, the AirPods Max deliver a first-class wireless listening experience thanks to their truly exceptional sound quality, leading noise cancellation, supreme comfort, smart features and premium design. If you want one of the very best pairs of over-ear headphones available today and don't mind paying a premium price for premium quality, the AirPods Max will absolutely delight. They are a must-have for Apple users looking for audiophile-grade sound in a wireless headphone.

Apple's AirPods Max over-ear headphones are a fantastic pair of premium wireless headphones that deliver exceptional audio quality, comfort, and features. Sound Quality The sound quality of the AirPods Max is simply superb. The custom 40mm dynamic drivers deliver incredibly clear highs and midranges along with deep, powerful bass. Vocals come through with pristine clarity, while instruments have excellent separation so you can hear every detail. Whether you're listening to rock, pop, hip-hop or classical, the AirPods Max renders music with exceptional accuracy and breadth. Noise Cancellation Another standout feature of the AirPods Max is the phenomenal active noise cancellation. Apple uses eight microphones combined with software to block out a remarkable amount of ambient noise, allowing you to really focus on your music or calls without distraction. The noise cancellation is highly effective at damping loud environments like airplane cabins or city streets. Comfort While some over-ear headphones can feel heavy or clamp too hard, the AirPods Max are incredibly comfortable thanks to the knit mesh canopy headband that evenly distributes weight. The plush memory foam ear cushions are soft and breathable as well. You can comfortably wear the AirPods Max for many hours without fatigue. Features Apple packs the AirPods Max full of useful features like seamless device switching between your iOS devices, quick pairing, touch controls, Siri access and spatial audio with head tracking for an immersive listening experience. The 20 hour battery life provides ample listening time and 5 minutes of charging gives you 1.5 hours of play time. Design The AirPods Max feature a sleek, stylish design with an aluminum and stainless steel frame, mesh headband and telescoping arms. Five color options are available including space gray, silver, sky blue, green and pink. A Smart Case is included to protect your headphones when not in use or while traveling. Overall, the AirPods Max deliver a first-class wireless listening experience thanks to their truly exceptional sound quality, leading noise cancellation, supreme comfort, smart features and premium design. If you want one of the very best pairs of over-ear headphones available today and don't mind paying a premium price for premium quality, the AirPods Max will absolutely delight. They are a must-have for Apple users looking for audiophile-grade sound in a wireless headphone.

I recently decided to treat myself to a pair of AirPods Max, and I couldn't be happier with my purchase experience on the Best Buy website. From start to finish, everything about this transaction was seamless and enjoyable. Firstly, I must commend Best Buy for their user-friendly website interface. Browsing through their selection of products, including the AirPods Max, was a breeze. The layout was intuitive, and finding what I needed was quick and easy. Once I selected the AirPods Max, the checkout process was smooth and efficient. Best Buy offers multiple payment options, which is always convenient. I appreciated the secure payment gateway, which provided peace of mind during the transaction. The shipping and delivery of my AirPods Max were impressively fast. Despite my initial expectations for a longer wait time, the package arrived at my doorstep well before the estimated delivery date. Best Buy's commitment to timely shipping deserves applause. As for the product itself, the AirPods Max have exceeded my expectations. The sound quality is outstanding, delivering crisp highs and deep, rich bass. The active noise cancellation feature is a game-changer, allowing me to immerse myself fully in my music or podcasts without any distractions. The build quality of the AirPods Max is exceptional. They feel sturdy yet comfortable to wear for extended periods. The design is sleek and modern, and the various color options allowed me to choose a pair that suits my style perfectly. Overall, I am thoroughly impressed with my experience purchasing AirPods Max from the Best Buy website. From the ease of navigation to the speedy delivery and exceptional product quality, every aspect of this transaction has been top-notch. I would highly recommend Best Buy to anyone looking for a hassle-free shopping experience and premium products like the AirPods.

These apple headphones are the beat yet. I love the design and quality of sound these bring to all styles of music. I will be buying my husband a pair as well.

I’ve had AppleCare+ for my AirPods Max for 2 years, and I’m really glad I got it. These are premium headphones, so having that extra protection gave me peace of mind from day one. About a year in, I started having an issue with the audio cutting out in one ear. I contacted Apple Support and the process was smooth — they diagnosed it quickly and replaced the headphones with minimal hassle. No extra charges, no stress. The support team was professional, and the turnaround time was surprisingly fast. For a product at this price point, AppleCare+ really pays off if something goes wrong. Highly recommend it if you’re investing in high-end Apple gear like the AirPods Max. It saved me time, money, and frustration.

Love them for working out, sound is loud and has bass

This has been a great product! The sound quality is very clear, the headphones are durable and able to withstand tough movement, and the noise cancelation does not take away from the quality of wind whether it is turned on or off.

Very comfortable and the noise cancelling is great! 10/10 recommend

I’ve been using the AirPods Max and honestly, they’re amazing. The sound is super clear and balanced, and the noise cancellation blocks out everything – perfect for travel or focusing. They’re also really comfy, even for long periods. I love how easily they connect to all my Apple devices, and the Spatial Audio makes movies and music feel way more immersive. The battery lasts a long time too. Yeah, they’re pricey, but if you’re in the Apple ecosystem and want top-tier headphones, they’re totally worth it.

I’ve been using the AirPods Max and honestly, they’re amazing. The sound is super clear and balanced, and the noise cancellation blocks out everything – perfect for travel or focusing. They’re also really comfy, even for long periods. I love how easily they connect to all my Apple devices, and the Spatial Audio makes movies and music feel way more immersive. The battery lasts a long time too. Yeah, they’re pricey, but if you’re in the Apple ecosystem and want top-tier headphones, they’re totally worth it.

While the price tag is high, these headphones are really worth it. Battery life is good, sound quality is by far the best I’ve ever had and the noise cancellation is amazing.

The Apple AirPods Max (Lightning) in Space Gray deliver an exceptional audio experience. The sound quality is crisp, with deep bass and clear highs, making them perfect for music lovers or anyone looking to immerse themselves in their favorite tunes. The build quality also feels premium, with a comfortable fit even during extended use. However, I ended up returning these headphones due to their reliance on the Lightning port for charging. While this may not be an issue for everyone, it was inconvenient for me, as most of my devices now use USB-C. I also found the lack of a dedicated power button slightly frustrating, as the headphones occasionally remained connected when I thought they were off. Overall, these headphones are an excellent choice if you’re in the Apple ecosystem and don’t mind the Lightning port. Unfortunately, they weren’t the right fit for my needs, but I would still recommend them for their superior sound quality and comfort.