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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17904 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 17,904 reviews
  • Rated 2 out of 5 stars

    The perfect headphones with the worst battery.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality, comfort and syncing with Apple devices is phenomenal. I’m very happy with these headphones when I’m using them. Noise-cancelling is incredible. I’ve used them with noisy people at home and on a trans-Pacific flight. They’re better than my AirPods Pro and my Bose QC35 headphones. Amazing. Unfortunately, it’s difficult to use them when the battery phantom-drains overnight. There’s an unaddressed bug in the software that just slowly kills the battery at all times. Keeping my phone and my car batteries full are both significantly easier than baby-sitting the APM battery. At this price point, having a dead battery every morning just doesn’t fly. I would not buy these until the battery issues are adjusted.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Resets the bar for headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't considering these based on the price and how fancy the design was trying to be. After scanning the closest competition from Sony, Beats and Bose (I've owned previous versions of them all) I decided to purchase try these and bring them back within 14 days if they didn't measure up. My need is a stellar headphone set for video calls with unwavering noise cancellation, a solid microphone that carries through on the other end of the call, and a way to turn off the noise cancelling without removing the headphones. The volume knob is a great bonus, button for speaker mode works great, the transparent mode is incredible, the mike is so good it took time to get used to. The mike quality in transparent mode alone eliminates the Bose quiet comforts from future considerations. The cans are heavy but I feel like I'm less likely to damage them. My main observation is the quality when paired with a Mac or Apple device makes the cost irrelevant because I've bought a high end version of every brand headphone BBY sold over they last 10 years and I've never heard sound so perfectly matched to.a room's acoustics. I frequently think the sound isn't coming out of the headphones because the acoustics produced are flawless and with the right media, you can't tell your not in the room with people on the other end of the call if you close your eyes. If I have to say so etching negative so you can trust my word on this, Apple left the cord up design up to the intern or the revenue officer. It's so stupidly short and non-conforming they shouldn't have bothered, But they did because they don't want to be on the news for not including one. I have serious concerns about the effect of charging it via my laptop will have on my Mac Air over time. The shortness guarantees the headphones will be scratched up good in 6 months. But that sound and they fact that every feature works better than I could have expected, significantly surpassing the competition's feature quality makes this the first set of overpriced headphones from BBY in 10 years that are 100% worth buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not use them that often as I prefer the AirPods Pro. But these are perfect for airplanes and when traveling. Reduces so much outside noise. Just what you need. They are very comfortable to use and the sound is very good as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple - AirPods Max (Lightning) - Space Gray

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with these Apple - AirPods Max. They have the Lightning port, so I save a few bucks, but I’m telling ya, these sound so amazing! They’re built really good and feel extremely comfortable and yet super stable. I really love the noise cancellation option at just a simple tap of the button. I still have a set of 2nd gen air pods that’ve been through the washing machine a couple times, but I’m seriously enjoying some music, these AirPods Max are my go to! Definitely worth the money. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have had. Extremely comfortable and the noise cancellation is unbeatable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod max quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing and they work amazingly great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected, but only with apple things

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so much nicer than expected. I own the AirPods Pro, the Bose qc35ii, qc45, Sony 1000xm4, and the beats studios. Out of all of these my favorite two are the qc35ii, and the AirPods Max. They have two very different sound signatures, and they have two very different uses. For iPhone integration the AirPods Max are phenomenal, the way they’re so seamless and easy to use on apple devices makes them my go to on the go. The sound quality is great, just make sure you adjust the maximum volume threshold within your device. The ear mapping DOES make a difference, and so does the fit on your head. I love these for the transparency mode. They’re great to use in the office and I like the ability to cancel out outside noise during meetings I also enjoy the ability to let sound through so I can be aware of my surroundings. There’s a downside to noise cancellation and it’s honestly the fear of not knowing what’s going on around me. For phone calls these aren’t GREAT. They’re good. As with any apple device I’ve ever used for calls the wired headphones are still superior to everything else in regards to call quality. For calls I use a poly voyager headset as my first go to, the qc35ii are AMAZING for calls, and the AirPods Max are somewhere last. But if it’s all I have I know they work just fine. For music they’re great. The battery life is great, and just the ability to move between devices in the “Apple ecosystem” seamlessly as long as it’s connected to your Apple ID is great. The blue color is super nice in hand and honestly stands out compare to the rest. While the neutral tones are great the blue is more of a periwinkle and it’s the best color in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and functional! My daughter has had for over a year and has no complaints at all!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelling, comfortable and easy to control volume

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones… love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable to wear, even for extended periods of time. The ear cups are made of a soft and breathable material that fits snugly over the ears, and the headband is adjustable to ensure a perfect fit. I also love the fact that the ear cups are magnetic, which makes it easy to swap them out for cleaning or customization. When it comes to sound quality, the AirPods Max are nothing short of phenomenal. The audio is crystal clear and rich, with deep bass and crisp highs that bring music to life. The active noise cancellation is also incredibly effective, blocking out even the noisiest of environments and allowing me to fully immerse myself in my music. Another standout feature of the AirPods Max is their integration with other Apple products. They seamlessly connect to my iPhone, iPad, and MacBook, and the automatic switching feature means that I can easily switch between devices without having to manually disconnect and reconnect. The on-head detection is also a handy feature that automatically pauses playback when you take the headphones off and resumes when you put them back on. One potential downside of the AirPods Max is their price - they are definitely a premium product with a premium price tag. However, in my opinion, they are worth every penny for the quality of the sound and the overall user experience. Overall, I highly recommend the Apple AirPods Max to anyone looking for a high-quality pair of headphones that deliver exceptional sound quality and a seamless user experience. Whether you're a music lover, an audiophile, or just someone who appreciates good design and great technology, these headphones are an excellent choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really amazing. Sound quality is great, and battery life too. i think it is worth the investment. also so comfortable, comfort is better than any other pair of headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a pair of soundproof headphones that aren’t heavy or bulky, these are the headphones to get. I am in love with them. They are perfect. They fit my eyes so nicely. They have a very soft cushion for my ears. The soundproof feature I use all the time. I just love to be in my room and play music and be in my own world. It is the best feeling. But, they are a little pricey but I applied for the credit card and all I did was pay $75 bucks or more every 2 weeks for only 2 months. It just all depends on how much money you add to the overall payment. But I was worth it. I am planning on getting some for my family members. My dad, boyfriend, and brother always use mine and I don’t mind but when I want to use them they are being used by others. So I think it is a great Christmas present. But I 100% recommend getting these headphones. They won’t disappoint you.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the gift! Great product, sound as expected. Great fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these. The only thing I don’t like is that they tend to fall down when I’m laying down while working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't let the price tag turn you away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max Wireless Over-Ear Headphones are a technological masterpiece. Their sleek, elegant design, outstanding sound quality, and unparalleled comfort make them the perfect addition to any music lover's collection. You'll first notice how comfortable they are when you put them on. The ear cushions are soft and cushiony, and the headband is perfectly balanced, making these headphones incredibly comfortable for extended use. But the real magic is in the sound quality. The AirPods Max delivers crisp, clear audio with deep bass and a vast soundstage. Each note is perfectly defined, and the sound is well-balanced and natural. You can hear every detail, from the subtlest of background notes to the soaring crescendos of your favorite music. What's more, the AirPods Max are straightforward to use. Connect them to your Apple device, and you're ready to go. The headphones automatically turn on and off when you put them on or take them off, and you can control your music, and answer calls with simple gestures. The battery life is impressive too. You can enjoy your music all day with up to 20 hours of listening time on a single charge. And when it's time to recharge, pop them back in the included Smart Case, and they'll be ready to go in no time. The Apple AirPods Max Wireless Over-Ear Headphones are a fantastic addition to any music lover's collection. Their outstanding sound quality, comfort, and ease of use make them stand out. While they are on the pricier side, the quality and performance are well worth the investment. So if you're in the market for a high-end pair of headphones, the AirPods Max is worth considering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the rest?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly better than I thought. I’ve had Beats Studio headphones, I’ve had bose quiet headphones, and I just recently got these. Each have their own perks, and these connect seamlessly to my devices and sound amazing. I cook and clean with these a lot and forget they’re on my head lol. I do not wear these to the gym or go running with them because of how they’re made. I don’t want to ruin the fabric on top or around the ears. I use Beats Studio for all strength training and running. I also love the look of these. Some hate the look but I genuinely think they’re gorgeous! I’m not an audiophile, but they sound great. Again, each pair has their own perks, beats sound fuller (with bass), Bose sound crisper (I can hear ever detail in Bose), these still sound great and are more comfortable imo. If you have the funds, I’d say these are a great choice. If you want the best headphone for sound, maybe do some research or go into the store to hear for yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. The sound is good and the bass is straight. The pads get dirty a little quick but you can wash them so thats ok. But the best part is the noise cancelling a-1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones for my teen. Great quality that doesn’t break the bank

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Absolutely recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these! The color is fantastic, the noise cancelling is superb and the battery lasts for so long. As a college student, I use these for lectures a ton even in the busiest areas with lots of noise but it's like I'm in the classroom with the professor right there thanks to the noise cancelling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Pod Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air Pod Max is the nothing less than awesome. Comfort sound quality is unmatched. This will forever be my best and favorite choice of headphones.

    I would recommend this to a friend