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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17909 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 17,909 reviews
  • Rated 5 out of 5 stars

    Best of the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer with the noise cancellation feature! These are great for airplane rides as you won’t hear anything other than the music or movies you are listening to. Always lol purchasing from Best Buy. They make it easy and fast shipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them! She had lost several pairs, but never lost these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product so much, love traveling with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and sound of these headphones. Everyday use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sound, cool connectivity, case is fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good design, comfortable, excellent noise isolation and cancellation. Mic works better than my Bose QC 35ii and Surface 2. Spatial audio is awesome, and I love the auto-connect to my Apple devices. I do not feel the weight of the cans on my head or ears; in fact, because of the weight distribution, they feel better than my Bose and Surface 2 headsets. For audio quality, they are more even across ranges than the Bose. The Bose are much heavier on bass, with Apple being more balanced. If you LOVE bass, then Apple may disappoint a little. Otherwise, the Apple headsets are very comparable in sound quality and clarity. The Surface headphones, while pretty good, don't really compare and, for me, are better used for general computer audio. The smart case has been widely panned, but I'm okay with it (except that the silver headset comes with a white case, which means it's gonna get dirty!). I can see throwing it into a suitcase, wince it doesn't add the bulk of the typical case. Overall, a nice set of headphones. Sound is on-par with my Bose QC 35ii, but more balanced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Want/need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gift has been used everyday since she received it. Just what she wanted and needed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features, textures, BRAND, lives up to the price. You can feel why its a bit on the pricey side but if you give it a try you would be content because of what exactly you bought aside from sounding remarkable good, its great for when youre on the phone and handling other business besides music would recommend to everyone in my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple once again!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything, Apple is worth every dollar every send great product and it’s worth buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality headphones.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Noise cancellation. Very comfy. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Pods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s excellent,sound is very clear & loud ,veryy uu comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love them

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airpod's max have changed my life for the better. The noise cancellation is amazing and great on an airplane with crying babies. I would buy it again for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and excellent fit - for smaller or bigger heads. Kind of wish there was a traveling case of sorts. We are careful with these because of their price so a case would be most helpful. But that's not a fault of the actual headphones, which are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for those in need of noise management

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for good quality noise cancelling headphones to help me manage my hypersensitivities to sound. These have really good specs that help: noise cancelling function, transparency mode (that modulates sudden loud noises and mutes them down for you, even if you had noise cancelling turned off), a really good microphone for calls etc, and an incredibly durable frame with replaceable parts. The biggest downside I have found is that condensation builds inside of the headset very quickly. The headphones are not water resistant in any way, so this is troublesome if you have to wear for any length of time. If you remove the ear pad, the condensation looks like shiny black things around the components. The first time I saw it, I thought it may be some kind of adhesive. The common "fixes" found online are to avoid temperature disparities to prevent the metal casing from being a different temperature than the environment, don't use in humid places, and to let them dry out often. This basically means no one in any location can use them. Anywhere. Or wear them for anything more than 15-20 minutes at a go. I live in Alaska. Even used only inside, there are huge temperature differences that create condensation. The environment here is very dry, so that isn't a factor. Also, if you have a warm noggin, it'll condense. This is the biggest problem these headphones seem to have and I sincerely hope Apple makes them at least water resistant in the future because the build itself otherwise is a solid 10/10. The sound is also reaaaaally good for even those who are a bit more into how music sounds, let alone the average person's music needs. ALSO: these were purchased open-box from Best Buy. The condition was exactly as marked on the box. But they did have someone else paired to them (In their iCloud) and it wasn't removed prior to my purchasing them. I had to look up how to remove them from someone's account before I could pair them to my own setup. I'd recommend Best Buy look at that for other open-box resold items but beyond that, the experience and cost was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to study with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for studying not working out would buy though

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable and sound great. They are better than the beats.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfec gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great heatphone the sound is great and super confort

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    +Approachable, +Build Quality. +ANC, -Fidelity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ANC technology is very good, and controls are highly intuitive. I bought these for my girlfriend for her birthday, but it only took me 5s to figure out the controls when I tried them on. Very comfortable and would seemingly fit a very large variety of head/ear shapes. The sound does not "wow" me for the price like some other headsets do, but they are a fool-proof high-quality product to which I tip my hat. Mic quality and sound isolation are rather lackluster on her end during phone calls with this device, which was a bit upsetting. Calls don't sound any better than her "pro" airpods or my Sony WF-1000xm5. But they get the job done. Mic technology will come around eventually, and it still sucks for everyone that's not making dedicated headsets I guess, so I won't fault them for that. Overall, very pleased with the product on my girlfriend's behalf, since she's really just been in her own world ever since she opened them lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    absolutely obsessed!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my AirPods Max! The sound quality is amazing and really emphasizes the bass of all the songs I listen to which is great! The noise cancellation is perfect and blocks out background noise so I can fully focus on listening to my music or podcasts. I love to wear them while taking walks, going to the gym, and even cleaning round the house. They’re super comfortable and look great too. Overall, they’re definitely worth the investment for anyone who is looking into them!! ps: to help with them staying on my head and not slipping, I ordered a silicone case cover which has helped lots!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpod Max Headphones - the best!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, sound and noise cancelling. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have ever owned! I will not ever go back to any other headphones.

    I would recommend this to a friend