Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 17,931 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, they are really comfortable and sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have twin girls and had to purchase 2 pairs. I was hesitant spending $550 per headset but can tell you it was worth it. The sound is crisp and the noise cancellation is excellent. My girls love them and use them everyday … even for homework.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have ever owned! I will not ever go back to any other headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Max

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a year before I would review them and I’ve enjoyed every minute of them so far. The “BEST” headphones I’ve ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality headphones.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Noise cancellation. Very comfy. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to study with

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for studying not working out would buy though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unapologetically Apple

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic headphones. I read and watched a lot of videos about these, before finally deciding to get them. People complain about stuff like the design of the case, lack of power down button, weight, battery life, price, etc. Personally, I think people who complain about these just want to complain. These are beautifully designed headsets with superb audio quality. Battery life is beyond good. I haven’t even noticed any battery drainage due to absence of power down button. Connectivity and integration with other Apple products it’s pure magic and seamless. In summary, these are unapologetically Apple! They have the design, quality, and sure the price tag! Combine these with Best Buy’s great deal during the holidays (initially $479 and then down to $449 thanks to Best Buy’s price adjustment) and these were a no brainer for me. If you can get them on sale for $449, then it’s a fantastic purchase. Even at $479, they’re still a great buy consider they’re $549 almost ever where else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones. I’ve had the original model with the lightning charger in green. Loved the color and quality. Purchased the second model when it came out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headphones & great sound!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best. Don’t think twice.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Amazing noise cancellation, awesome comfort and amazing sound. Apple does not disappoint with any of their products. These are the best of the best. Purchased the “old” model due to a decent price savings from the “new” edition. There are literally no performance difference or anything between the two. Only difference is usbc charging on the “new”, vs lightning cable on the “old”. Save yourself some money and get these!! Everyone who uses Apple has a lightning cable or five just laying around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very strong head set

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPod Max over the ear headphones, are a solid, well sounding, comfortable option for anyone who enjoys listening to high quality audio. From the moment you pull the headphones out of the box, you can already gain a sense of the solid materials used for construction. The headphones feel durable, yet still light. The offerings of quality only expand once you turn them on. Out of the box, onto your head, you are given an easy set up. Immediately recognizing your iPhone (if you have one) and asks to connect via Bluetooth. The set up is so easy, a grandparent could figure it out with ease. Upon starting my first audio file, I notice the sound quality. The highs are crisp, and the lows are solid. I do wish the low end was a bit more, but I’ve experienced other headphones where the bass drowns out the kids and highs, so it does have a healthy balance. Last thing I’ll mention, the noise cancellation is top tier. I’ve yet to hear another headset with such strong noise cancellation. Overall I recommend these if you are willing to spend the money. They look great, sound better, and you feel better than those around you whilst wearing them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Air pods max

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable and nice for the gym with noise cancellation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thoughts after six months or so daily use

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase these in the silver/white colorway. Unless you religiously clean them (which is a hassle) they will grow dingy with time. I've never had a problem throwing the ear cups in the wash, and carefully scrubbing the headband with detergent and water, but they will not stay proper white forever and you'll wish you bought Space Grey. If you're worried about the charging case thing, don't. I bought these and immediately threw it away. Reviews when I first bought the Max made it sound like this was some integral part of the headphones - it's not. I've never put them in that case once. I have had no issues with battery life just letting them be outside of the case. They don't take long to charge, and in the rare event they should get to critically low battery just set them to charge somewhere for an hour and they'll be back to nearly full power. The sound is great - incredibly clear, and enjoyable. Because they're wireless there's a cap on how good the audio quality you'll get from these is, but as far as wireless, convenient set-ups go it's really great. Apple made a big fuss about how easy they are to switch between Apple products but it's not quite as simple as you'd expect. They work great with the iPhone - pair them to the phone and they'll usually switch right over but: Your Macbook/iMac products will detect when the Airpods Max are close by, and tell you "nearby" but will require you to click to switch them over. This doesn't always happen on the first try and can require some finagling to get them to actually connect which can be a minor inconvenience that gets more frustrating over time. Additionally they tend to want to switch back to the iPhone, so if you're listening to audio from your Apple computer but accidentally trigger some sound on your iPhone you will lose connection and have to reconnect. I recognize these are distinctly first world, not-enough-to-complain about problems. The noise cancelling is actually shocking at first. Blocks out almost all the noise you could hope for and maybe a little more. Works great as a headset for phone calls and Zoom meetings but the aesthetic takes some getting used to - it's like having two aluminum bars of soap on either side of your head. Microphone quality is fine - pretty clear but you wouldn't record a podcast on it. That said, there is also a passthrough mode that uses microphones to essentially pipe in the outside audio as a means to let you hear what's going on around you, and participate, while keeping the headphones on. This is sort of handy, but most people will not engage with you because you have headphones on, and because these things are big it sends a pretty clear social message that you cannot hear, so the in real life usefulness of the passthrough for conversation is suspect at best. Sure, you can explain that "oh yes, I can hear you there's actually a setting..." but at that point just take the things off. The "head detection" is nifty. The inside of the cups have little detectors that can tell when your ear is inside and will turn the headphones on/off and pause your media as a result. This is tricky if you're trying to use them with only one ear to remain present in a room you're in as it will occasionally cut off audio because it thinks you're not listening. Prior to these I was using the Bose QC35ii headphones. These were an improvement on audio, and build quality. These are very expensive headphones. They feel expensive, but are they *really* worth $600 after tax? No, not really. Overall the audio/build quality doesn't justify the $300 price jump from similar models. If you like Apple, you'll like these, but next time I'll probably opt for a pair of headphones focused exclusively on audio quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much great quality amazing sound so comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these back in early 2024 and they have remained beautifully durable! The ears are so comfy and don’t get hot, even if I’m wearing hooped earrings. The battery life is also amazing! I can leave them unused for a month and still come back to them at 80%!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Max

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect sounds quality, perfect to go run or to the gym or just to listen to some podcast or music!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This one goes to apple!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones i own, noise cancellation is too good, health battery lasts for along time. Comfortability is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. Shes very picky and very girly, and was able to accessorize it to her liking. She praises the sound quality for music and enjoyed the noise cancelling. Her only issue is the mic for phone calls which came out low and off phase.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    My wife loves them

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, great sound, great look and my wife loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look and feel great. Good price. The sound quality is better than some and the noise reduction is really good too.

    I would recommend this to a friend