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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $549.99

Customer reviews

Rating 4.8 out of 5 stars with 2683 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max (USB-C)'s sound quality, comfort, and battery life. Many also appreciate the design, color options, connectivity, and fit, as well as the transparency mode and inclusion of USB-C. Some customers find the weight of the headphones to be a drawback, while others mention the price and volume levels as potential downsides. A few customers find the portability of the headphones to be an issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,685 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All right, so these headphones have killer sound with the bass and clear highs.They are super comfy even after hours of listening the build feel solid like they can handle being tossed in a bag thrown on the ground and etc. noise cancellation works amazing and the Bluetooth is rock solid for the price. They are definitely a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    School and work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max in Purple are an excellent choice for students. The noise cancellation is perfect for staying focused in busy environments even at work when you need a break. The audio quality is unbelievable for both studying and work. They’re comfortable for a long time, aswell as have great battery life, which is well needed. Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    In Love with Mine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, people think they are wildly expensive, but if you love your Apple ecosystem like me, get them! I was worried about them being too heavy and uncomfortable, but after about maybe 3 days of figuring out what’s the best position to wear on my head and ears (i have small ears), I have adjusted pretty well and they don’t cause me discomfort. They connect seamlessly through all of my Apple devices. Accessories make them even more stylish. The aesthetic, the connectivity, the noise canceling and surround sound, all amazing. Not water resistant so be careful in the shower.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My Ears Are in a Committed Relationship Now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen. These Blue Apple AirPods Max? Life-changing. I’m not saying they cured my anxiety, cleared my skin, and made my ex regret everything—but I’m also not not saying that. From the moment I put these on, I was transported to a realm where only crisp treble, rich bass, and my main character energy exist. Noise cancellation? Let’s just say I could be sitting next to a leaf blower and still vibe like I’m in a candlelit jazz lounge. They’re so comfortable it’s like Apple reached into the clouds, plucked two marshmallows, and engineered them into audio perfection. I wore them for 5 hours straight and only took them off because I missed the sound of my own voice. Also, the color? This shade of blue is the kind of sophisticated that says, “I drink sparkling water and know at least one wine fact.” Would I recommend them? Yes. Would I risk being hit by a rogue pigeon just to not take them off while walking outside? Also yes. If you’ve been on the fence—hop off. These babies are worth it. My ears have never known peace like this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Premium Sound Meets Premium Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max offer incredible sound quality, best-in-class noise cancellation, and a premium design. Seamless integration with Apple devices makes them ideal for iPhone users. Downsides? They're heavy, expensive, and not as feature-rich for Android users. Still, a top-tier choice for Apple fans who want luxury and performance. Pros: ✔️ Amazing sound & Spatial Audio ✔️ Excellent noise cancellation ✔️ Beautiful build quality ✔️ Great for Apple users Cons: ❌ Pricey ❌ No power button ❌ Limited features for non-Apple devices

    I would recommend this to a friend
  • Pros mentioned:
    Color, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Purple Airpods Max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! They’re beautiful, I love the color. I also love how loud they sound, I thought my other pair of headphones were loud but not according to these. This is my very first time trying the noise cancellation feature and I must say that I’m enjoying it. I love when I go out that i can just press the feature and not hear anything. It feels like im in a whole other world when i put these on. This is also my first pair of airpod maxes, I’ve wanted these for a long time. I’m glad I waited long enough for them to bring out a purple color. The price could be fairer though, I don’t think anyone should be paying over $500 for any pair of headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    The BEST yet from Apple!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the Apple AirPods Max (USB‑C) and they’ve completely blown me away. The bass is deep and powerful, yet never overwhelming. The sound clarity is crystal clear, even at high volumes, and Spatial Audio makes everything—from music to movies—feel incredibly immersive. The design is clean, sleek, and premium, with a solid yet comfortable build. What I love most is how seamlessly they work with all my Apple gear. Once I paired them with my iPhone, they were instantly recognized by my iPad, MacBook, and even my Apple TV (latest version)—no extra setup needed. Just pop them on and they switch automatically. If you’re deep in the Apple ecosystem and want studio-level sound with zero fuss, these are absolutely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Sound Quality and Comfort

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones exceeded my expectations! The sound quality is crystal clear with deep bass and balanced tones, making them perfect for music, podcasts, and calls. They’re incredibly comfortable to wear for long periods, and the build quality feels premium and durable. The battery life is also impressive, lasting for days without needing a recharge. I highly recommend these to anyone looking for high-quality headphones. Well worth the investment!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones noise cancellation system is top of the line. They adjust perfectly and have great cushion would totally recomend it

    I would recommend this to a friend
  • Pros mentioned:
    Color, Sound quality

    Rated 5 out of 5 stars

    Love the color and sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this orange color. Sound is clear and love Siri integration. I use them at the gym and they stay on my head when I work out. Love how the ear muffs are detachable and can be cleaned and replaced if they get dirty.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple is the life!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive tried so many headphones , earphone, differenf brands... name it! But this apple headphone is the best! The best ever!! Nothing can beat this! Its worth the price!! I bought one also for my hubby and he loves it too! He likes it a lot and he is so hPpy ! This thing is so durable too! Amazing!!! The best! Very comfortable to wear, sound is superb! Beautiful! You should try it!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Air Pods Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very comfortable. I use these for traveling and they are perfect. They probably would not be my choice for going to the gym due to being heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones I own, worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed! I wear them every single day! The noise canceling feature is so noise canceling sometimes I feel off balance, but then I can just press the button for transparency and sound lightly bleeds back in. It announces my texts and notifs if I want, but I can also turn that feature off if and when I want it to. I love them so much

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Wife Birthday Gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loves her headphones! She wears them at the gym, at home, listening to music, and watching movies. She loves being able to contol the transparency when she’s in the zone working out. She doesnt have a problem with them falling off while running or lifting weights. She loves the sound quality and not to mention they’re her favorite color purple. I’d day run don’t walk your wife will thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Stillgood but will loose edge soon wrt competition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My evaluation on three factors 1. Noise Cancellation - It’s good but definitely not even comparable or beyond than AirPod Pro2 (Very Good) There are better noise cancellation headphones existing in latest release from competition. 2. Sound Quality - Very wide and open bright audio with most focus on mid range - singer clarity and high frequency instruments, string instruments, cymbal etc sound very crisp. Lacks on bit Bass staging, I found AirPod Pro2 bass much better. 3. Ease of wear - recommended to use during comfort music listening, movie watch on TV (recommended to pair with Apple TV). Not to use during exercise activities it will ruin ear cusp cushion .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The Best Headphones. Must have.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told myself i’d never be able to justify buying these for the price, but they went on sale and I caved. Needless to say, best headphones I have ever used. The noise cancellation is so good I can’t hear a single thing when I turn it on, and it’s almost dangerous. New update for Lossless audio as well made it a large factor to my purchase. I have Beats Studio Pros and honestly, they do not compare. I usually get headaches from them being on my head for long periods of time, but not with these. The mesh really helps with the pressure on your head. Worth my money.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great Heaphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look and sound of these headphones. I love how they seamlessly connect and transfer between all my devices such as my phone and iPad without me having to switch it manually in settings or Bluetooth each time. Only thing I don’t like about them is the price and them not staying on my head during certain workouts. It’s very annoying to try doing some floor exercises and the headphones being to heavy that they slip right off my head. If this didn’t happen and they were significantly cheaper thay would be the perfect headphones. They are comfortable on my head and don’t hurt my ears. I can wear them for long periods of time with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Purple AirPod Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far great headphones especially when the volume is high and the noice cancelling is on , kind of bulky but they work great and they even work when talking on FaceTime.. a little heavy once you wear em for too long.. They connect every time you put them on!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE. they’re pricey but SO worth it. the color is perfect, the sound is astounding, they’re comfortable, the battery life is impeccable. i’ll stress how worthy the investment is to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is exactly as described and have amazing sound quality love all the features and the battery life on it. The only thing I dislike about it is someone stole my son headphones. It was able to connect to them, so the last known location is pinging at his school. And he wasn’t able to track them once someone else contacted to them. I feel there should be better parts of retrieving your item if someone steals them because they’re almost $600.

    I would recommend this to a friend
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