Customer Ratings & Reviews

These headphones are probably the best headphones I’ve ever had. The noise cancellation is immaculate and the sound makes me feel as if I were in a movie theater. Not only is the sound wonderful, but its design is sleek and the look is great. If I could, I would buy these for my entire family.

I don’t normally write reviews, but my recent experience at the Best Buy on Atlantic Avenue in Brooklyn was so smooth, supportive, and genuinely impressive that I had to share it. I came in looking to purchase the new Apple AirPods Max with USB-C, and from the moment I walked in, the staff made me feel like a priority. I was immediately greeted by a team member who didn’t just point me in the right direction—they walked with me, explained the differences between the Lightning and USB-C versions, and answered every question I had about compatibility with my other Apple devices (MacBook Pro and iPhone 15 Pro Max). What stood out the most was how knowledgeable, patient, and enthusiastic the associate was. They offered real insights on sound quality, noise cancellation, and how spatial audio performs in different environments. I felt like I was talking to an audio expert, not just a retail associate. When I asked about setup and return options, they clearly explained the AppleCare+ benefits, return policy, and even took the time to unbox the product with me to check for defects—a level of customer care you don’t always get in big box stores. They also made sure I had a USB-C charger at home and recommended a great deal on a dual-port wall adapter without being pushy. To top it off, checkout was quick, and the rep even helped me enroll in My Best Buy membership to get rewards and early access deals. I walked out feeling confident in my purchase, and honestly, just really appreciated as a customer. In an age of rushed transactions and limited support, this team took the time to make it personal. If you're in Brooklyn and shopping for tech—especially Apple products—the Best Buy on Atlantic Ave is hands down the place to go.

So Ive been an Apple user my whole life, but ive used other brands as well, like Bose, Sony and Sonos. If you want a good headseat withing the Apple ecosystem you cant go wrong with these since they switch effortlesly with your other devices, my only worry is if it would get scratched in the future.

Love this color! Most of my products are apple, so it just made sense. Great sound, great quality!

Great audio and easy connection. A little too big, I wish they were more universal when it comes to size, but I ordered silicone covers that made them fit better. Battery is comparable to regular airpods, so I wish they had an off button.

Absolutely stunning sound and style, a ‘soundproof’ feeling noise canceling feature, and beautifully comfortable wear. If there’s something better I haven’t found it. 10/10

love them this are my second and the audio quality and the confort is incredible.

yay airpods max sounds so great and the color is pretty too!

Absolutely love these headphones. The noise cancellation feature is amazing. When it comes time to locking in at the gym this is all I need. A little pricey but it’s worth it.

These AirPods Max are amazing—the sound quality is crystal clear with deep bass and rich details, making music and movies feel so immersive. The noise cancellation is top-notch; it really blocks out distractions, which is perfect for studying or relaxing. The comfort surprised me too—the ear cushions feel soft, and even during longer use, they don’t get uncomfortable. The purple color is gorgeous and unique, it makes them stand out without being too flashy. The USB-C charging is a nice upgrade and charges quickly. They’re definitely on the pricier side, but if you want luxury headphones with incredible sound and style, these are worth it. I put a purple case on mine for protection :)

Most definitely cancel the outside noise, the size of it is perfect and the colors are so nice and it don’t easily scratch or nothing

The best headphones I have ever owned they are super comfy. The sound is incredible. I love how well the noise cancellation works They are incredible I recommend them 100%.

The Apple AirPods Max deliver outstanding sound quality — rich, detailed, and immersive. The noise cancellation is top-notch, and the connectivity with my Apple devices is incredibly smooth and reliable, as expected from the ecosystem. My only minor gripe is the weight; they feel a bit heavier on the head compared to my old Sony WH-1000XM4, which were lighter and more comfortable for longer sessions. Overall, a premium experience with just a small trade-off in comfort.

These are the best sounding, comfortable, consumer over-ear headphones on the market.

Really nice headphones, but they are super pricey. I don't even have a iphone or any other Apple products, I use my Samsung Galaxy to use these and I connect them to my computer to. The noise cancelation makes listening to music out and about so much better. For students who don't work well in loud environments they are perfect, just put on the noisce cancelation and some rain sounds and your set.

The best hearing aid with sound blocking light and comfortable

Best sound and look ever!! Extremely happy with my purchase.

I hesitated to spend the money and missed out on a few “like new” open box pairs because of this. Finally pulled the trigger and so happy I did. The mesh top is the game changer for me, I always get a headache from other headphones resting on the top of my head, so was keen to see if the AirPod max mesh really makes a difference. Happy to say yes, it does. I can wear these headphones for hours with no discomfort. I did bite the bullet and get the USB-C rather than the USB but I don’t see that there is any real need Music sound quality is excellent. The noise cancellation always helps in a busy environment too. No bad to say apart from, let’s face it, they are dang expensive!

I love them I love the sound and the way they fit around or on my ear with earrings

I love these headphones. Great battery life, noise cancellation, and very cute!