Customers are impressed with the AirPods Max (USB-C)'s sound quality, comfort, and battery life. Many also appreciate the design, color options, connectivity, and fit, as well as the transparency mode and inclusion of USB-C. Some customers find the weight of the headphones to be a drawback, while others mention the price and volume levels as potential downsides. A few customers find the portability of the headphones to be an issue.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,874 reviews
Pros mentioned:
Color, Sound quality
Rated 5 out of 5 stars
Good headphone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good sound as i expected I love the color I can recommend this to my friends
This reviewer received promo considerations or sweepstakes entry for writing a review.
AirPods Max USB-C
The AirPods Max with USB-C refresh keeps everything people love about Apple’s premium headphones while adding the convenience of modern charging. The sound quality is still top-tier—rich bass, crisp highs, and incredibly detailed mids. Spatial Audio with head tracking remains one of the most immersive listening experiences available. Active Noise Cancellation is excellent, blocking out background noise without that overwhelming pressure some ANC headphones have.
The new USB-C port makes charging easier and more universal, and the build quality feels luxurious with its aluminum ear cups and breathable mesh headband. They’re a bit heavier than other headphones, and the case still isn’t very protective, but comfort and performance stay strong.
Overall, the AirPods Max USB-C deliver premium sound, premium features, and premium feel—perfect for those who want the best listening experience in the Apple ecosystem.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my honest review after paying for them with my own money. I purchased when they went on sale and do not regret the decision. Best Buy offered the best price for these at around $100 off. The original msrp is just a bit too high but at the discounted price point it feels right for the quality you’re getting. The sound quality is fantastic, especially when integrated into the Apple ecosystem’s lossless audio. The battery life of ~20 hours has never been an issue for me since just five minutes of charging or so can get you 1-2 hours of listening. They are built very sturdy and feel extremely premium. They fit quite comfortably on my head, I’ve always had a big head/ears so I was relieved that these did not give me any issue. My partner who has overall smaller head and ears thinks they are the most comfortable pair of headphones ever and now wants a pair too after trying them. I live in a tropical climate and have not had any issues with sweating after hours of continued use in 73 degree air conditioning at home. Some people have complained about the smell of the ear pads, but in my opinion this is mainly coming from a chemical in the material used. Out of the box, you will notice a chemical smell on the pads which is normal, but after sweating the scent of the chemicals can mix with it which is what people are encountering. However, they are removable and washable with detergent and water. This should remove the odor and keep them clean - Apple has guidelines on their website as to how to do this safely. Would definitely recommend grabbing them if on sale as long as you understand that they require a bit of effort here and there to maintain clean and in tip top shape.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently picked up the AirPods Max in lavender, and I’m really impressed! The pickup process was super easy, and the staff member who helped me out was really friendly, which made the experience even better. The lavender color looks amazing—it’s subtle but unique—and the build quality feels top-notch. They’re comfortable to wear, and the overall design is sleek and stylish. Definitely happy with this purchase!
This reviewer received promo considerations or sweepstakes entry for writing a review.
As someone with a tech background and a love for quality sound, the AirPods Max with USB-C exceeded my expectations. The audio quality is incredible, rich bass, crisp highs, and perfectly balanced mids. Spatial Audio really brings music and movies to life, and the noise cancellation blocks out everything when I need to focus.
The comfort level is top-tier; even after hours of use, they don’t feel heavy or tight. The Blue finish is gorgeous, stylish and sophisticated without being flashy. I love the new USB-C port; charging is faster and more convenient, especially since I can use the same cable as my MacBook. Battery life is impressive too, it easily lasts me through long study or work sessions.
As a college student and creative professional, these are perfect for both productivity and relaxation. They deliver studio-quality sound in a sleek, durable design that’s made to last.
Apple's Latest Headphones: A Game-Changer in Sound
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been using Apple’s newest headphones for a few weeks now, and I have to say, they truly redefine what premium audio products can offer.
Sound Quality: The sound is nothing short of spectacular. The bass is deep and rich without overwhelming the mids and highs, which are incredibly clear and crisp. Whether you’re listening to your favorite playlist, watching movies, or enjoying a podcast, the sound experience is immersive and balanced. The spatial audio feature takes things to the next level, making you feel like the sound is coming from all around you, perfect for watching movies or gaming.
Noise Cancellation: Apple has seriously upped their noise-canceling game. It’s like flipping a switch between the world around you and your own personal soundscape. Even in noisy environments, like the subway or a bustling coffee shop, I found that the noise cancellation was incredibly effective without any discomfort or pressure that you sometimes get with other brands.
Comfort: The design is sleek and the ear cups feel like they were made for long-term wear. The padding is soft, and the overall fit is snug without being too tight, so you can wear them for hours without any discomfort. The lightweight design also means I barely feel them on my head, making them perfect for extended listening sessions.
Battery Life: Apple's claim of an all-day battery life is spot on. I’ve gotten through long flights, entire workdays, and several podcast marathons without needing to charge them. Plus, they charge fast. A quick 15-minute charge gives you hours of playback, which is perfect when you're on the go.
Design and Build: These headphones not only sound amazing, but they also look stunning. The finish is smooth and high-quality, and the folding mechanism is sleek and sturdy. It’s clear Apple put a lot of thought into both aesthetics and durability.
Smart Features: The integration with Siri and Apple’s ecosystem is seamless. I love being able to control everything from music to calls with a simple tap or voice command. The head-tracking with spatial audio is a fun and functional addition, and it really does make a difference when you’re watching movies or shows in Apple TV+.
Overall, these headphones are a massive win for Apple. Whether you're an audiophile or just someone who enjoys top-tier audio, these headphones deliver an exceptional listening experience in every way. If you're already in the Apple ecosystem, these will feel like a natural extension of your devices, and if you’re new to Apple, you’ll be hooked after the first listen.
Rating: 5/5 – Truly a premium experience!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The AirPods Max are easily worth five stars. From the moment I put them on, I could feel the premium build quality — the stainless steel frame is solid but not heavy, the memory foam ear cups are insanely comfortable, and the knit headband makes long listening sessions easy. The sound is incredible, with crystal-clear highs, natural mids, and deep, controlled bass, and the spatial audio with dynamic head tracking makes music and movies feel totally immersive. The active noise cancellation is top-notch, blocking out everything around me, the transparency mode works perfectly when i need to hear my surroundings. They pair instantly with all of my Apple devices and they switch seamlessly between them with no problems, as-well as the integration of Siri making controlling music and calls effortless. The battery life is impressive too, with 20 hours of listening and fast charging giving over an hour of use in just five minutes which gets me through my day. Overall, they’re not just headphones — they’re an experience, combining comfort, performance, and Apple’s ecosystem perfectly, and honestly, I can’t recommend them enough to anyone.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm a musician but not an audiophile. This, to me, is very cool because I get to appreciate music, instruments at it's best without having to worry too much about the technical aspects of bitrate, lossless kpbs/kHz, and etc. If you're in the same track I am, you will LOVE these things. Hate the price, yes, but love the device itself.
If you can, get the USBC-to-3.6mm cable from Apple so you can use these guys in planes, retro music players or basically anything else.
Also, the Midnight Blue color is essentially a cool shade of dark gray, has little to no blue in it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I grabbed these during Best Buy’s Black Friday in July event and I use them every day at my desk. The sound is crisp, the build feels premium, and the noise cancelling is incredible. With a newborn at home, it really helps me stay focused at work. I’m fully in the Apple ecosystem, so these pair seamlessly with all my devices and fit right into my setup. The transparency mode is also great when I need to stay aware. Totally worth the investment.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased these for my husband! He absolutely loves them! The battery life so far is great. You get what you pay for when purchasing these headphones! The sound quality is amazing!
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Let me clarify— i dont have three pairs of AirPod Max’s currently. First I bought pink, didn’t really ever like the color. Worked fine. Traded for green (loved the color), also worked fine, then purple (this girl’s fave color) came out, and I really wanted them! So, traded in the green for the purple. I am completely immersed in the Apple ecosystem (Apple TV, iPad, iPhone, MacBook, AirPod Pros.. all the Apple things), so it made sense to me to get over-the-ear headphones from Apple. I was having some connection difficulties with my Apple TV at first, so I googled the issue and found a solution on Reddit that fixed it. I work from home 90% of the time, and I wear the headphones basically all day, whether I’m at home or in the office, so they get plenty of use. I got clear covers for the ear pads and the headband off of Amazon along with covers for the ear cups (off Amazon too) for some protection. I got AppleCare, but I’m hoping I never have to use it. I haven’t had the purple ones long enough to comment on longevity, and I’ve heard the horror stories where they break/brick… I guess I’m just willing to take that risk. They’re stupid expensive… I do NOT think the price is fair… but that’s everything Apple, right? Anyways, I love them so far!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve owned several pairs of headphones over the years, but the AirPods Max easily top them all. The sound quality is incredibly rich — clear highs, deep bass, and balanced mids that make everything from classical to hip-hop sound amazing. The noise cancellation is on another level; once you put them on, the world fades away.
The new USB-C charging is super convenient, and the battery easily lasts me through long study sessions and gym workouts without needing a recharge. The Starlight color looks even better in person — sleek, subtle, and premium. Connectivity is flawless as always with Apple — quick pairing and zero dropouts between my iPhone and MacBook.
They’re definitely pricey, but if you value premium build and immersive audio, they’re worth it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These headphones are everything I hoped for and more. The sound quality is rich, clear, and balanced whether I’m vibin’ to R&B, hip-hop, or chill background music, everything hits just right. The noise cancellation is crazy good too once they’re on, it’s like the world goes quiet.
They’re super comfortable for long wear, and the design is sleek and stylish. I love how easy it is to switch between my phone and laptop perfect for working, traveling, or just relaxing. Battery life lasts all day, and the build feels premium.
If you’re looking for that perfect mix of luxury sound and comfort, these are it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I don’t normally write reviews, but my recent experience at the Best Buy on Atlantic Avenue in Brooklyn was so smooth, supportive, and genuinely impressive that I had to share it.
I came in looking to purchase the new Apple AirPods Max with USB-C, and from the moment I walked in, the staff made me feel like a priority. I was immediately greeted by a team member who didn’t just point me in the right direction—they walked with me, explained the differences between the Lightning and USB-C versions, and answered every question I had about compatibility with my other Apple devices (MacBook Pro and iPhone 15 Pro Max).
What stood out the most was how knowledgeable, patient, and enthusiastic the associate was. They offered real insights on sound quality, noise cancellation, and how spatial audio performs in different environments. I felt like I was talking to an audio expert, not just a retail associate.
When I asked about setup and return options, they clearly explained the AppleCare+ benefits, return policy, and even took the time to unbox the product with me to check for defects—a level of customer care you don’t always get in big box stores. They also made sure I had a USB-C charger at home and recommended a great deal on a dual-port wall adapter without being pushy.
To top it off, checkout was quick, and the rep even helped me enroll in My Best Buy membership to get rewards and early access deals.
I walked out feeling confident in my purchase, and honestly, just really appreciated as a customer. In an age of rushed transactions and limited support, this team took the time to make it personal.
If you're in Brooklyn and shopping for tech—especially Apple products—the Best Buy on Atlantic Ave is hands down the place to go.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great audio and easy connection. A little too big, I wish they were more universal when it comes to size, but I ordered silicone covers that made them fit better. Battery is comparable to regular airpods, so I wish they had an off button.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I tried many of the headphones within the price range of the AirPods Max before purchasing them. The first time I put a pair on my head the sound quality was simply astounding. I listen to a variety of music, but first I'm a Rock & Roll boy. I listened to all my favorite bands from the 60s & 70s, when I was growing up in the SF Bay Area. The AirPods rocked!
I also like classical music, so I listened to some of my favorites and the experience was impressive. I used to go to Broadway Musicals when they came through Portland. One of my favorites is Phantom of the Opera. Listening to the Phantom with the AirPods Max was almost like being in the theater.
Another thing that has impressed me about these headphones is the build quality. I purchased my first pair just over two years ago and nothing has broken on them. How can anything not break? Apple used a lot of metal when designing the Max, so the quality is far above any of the headphones I tried.
I have medium to large ears and nothing I had tried really felt comfortable, especially after a few hours of wear. I only like over the ears, as opposed to on the ear. The AirPods Max fit over my ears completely, and I wear them comfortably for hours.
I use nothing but Apple products. I have an iPhone, Air Pad, MacBook Pro, and Apple TV. The AirPods works seamlessly with them all.
The new USB-C AirPods Max headphones was a disappointment for a lot of fans because of the lack of upgrades Apple could have done but didn't. Apple kept the H1 chip in them when I had expected at least an upgrade to H2, and possibly a new H3. Why? Who knows.
The other disappointment is many fans were expecting a water resistance upgrade. Why Apple decided to keep these basically the same is up for debate.
Apple did change the charging port to USB-C from the old Lightning port. It's a nice change for those tired of having to interchange cords. Apple finally changed to the new USB-C because they were basically forced to by some European government/federation.
The new colors is a nice upgrade. I opted for the Midnight color and they look really cool. The old gray option was just that - old.
I use these to watch TV and the sound is amazing. I have premium headphones designed specifically for TV/movie watching, and the AirPods Max sound so much better. If you're looking for a premium pair of headphones, I encourage you to take a serious look at the AirPods Max.