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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.8 out of 5 stars with 4770 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max (USB-C)'s sound quality, comfort, and battery life. Many also appreciate the design, color options, connectivity, and fit, as well as the transparency mode and inclusion of USB-C. Some customers find the weight of the headphones to be a drawback, while others mention the price and volume levels as potential downsides. A few customers find the portability of the headphones to be an issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 4,770 reviews
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they fit. They might be a little heavy, but since the ear cups are so comfortable, it is not an issue. I can wear them with glasses too, unlike my Beats Studio Pros. I'm impressed with the beautiful sound quality and the easy connectivity with all Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPod Max, The Ultimate Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting my hands on the Apple AirPods Max in the Midnight colorway, I have to say—they’re worth every bit of the hype. These aren’t just headphones; they’re the perfect companion for travel, studying, and even the gym, making them versatile and high-quality in every situation. Right out of the box, the Midnight color caught my eye. It’s not your typical black; it’s a rich, dark shade with a subtle, almost iridescent finish that looks incredible in any light. This sophisticated look makes them feel timeless and elegant, fitting seamlessly into any setting. When it comes to traveling, the AirPods Max have completely elevated my experience. Recently, on a long-haul flight, I put them on, activated the noise cancellation, and the airplane engine noise faded away almost completely. Apple’s Active Noise Cancellation is phenomenal—I could watch movies or just relax with music without having to turn up the volume. It made the entire flight more peaceful, helping me feel rested when I landed. The design is built for comfort during extended wear; the memory foam ear cushions and breathable mesh headband are so light and soft that I wore them for hours without any discomfort. These headphones transformed my travel experience by letting me fully immerse myself in my music or movies, even in a noisy environment. For studying, they’ve been just as valuable. When I need to focus, I just put them on, switch on the noise-canceling mode, and it’s like the background fades away. Whether I’m in a coffee shop or at home, I can create my own quiet space to concentrate. The sound quality is amazing—rich bass, clear mids, and crisp highs—so I can listen to my study playlists with every detail. And if I need to stay a bit aware of what’s happening around me, the Transparency mode is perfect. With a quick switch, I can hear my surroundings while still listening to my music, which is incredibly useful when I’m waiting for something or working in a public place. Surprisingly, the AirPods Max have even held their own in the gym. While they’re larger than typical workout earbuds, they stay secure thanks to the snug fit of the ear cushions, and they’re surprisingly lightweight. The sound quality is motivating, too. Whether I’m running on the treadmill or lifting weights, the rich, immersive audio keeps me pumped up throughout my workout. And since they’re built to handle sweat and movement, they’ve become my go-to for fitness as well. Honestly, I was a bit hesitant about the price at first, but after using them, I can see why the AirPods Max are in a league of their own. Apple didn’t just create headphones; they crafted an experience that enhances every part of my day. Whether I’m traveling, studying, or at the gym, these headphones make every activity feel elevated and enjoyable. If you’re considering them, I’d say go for it—the AirPods Max in Midnight are worth every penny and are bound to impress.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Air pods max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max deliver rich, detailed sound with incredible depth. Whether you're listening to classical, hip-hop, or podcasts, the custom-built 40mm drivers provide crisp highs, natural mids, and deep bass without distortion—even at high volumes. Apple’s computational audio, powered by the H1 chip in each ear cup, dynamically tunes the sound in real-time for optimal balance. The spatial audio with dynamic head tracking is particularly impressive for movies and Apple TV+, creating a theater-like experience in your ears. Noise Cancellation & Transparency: Best-in-Class Apple’s Active Noise Cancellation (ANC) is right up there with Bose and Sony—if not better. It blocks out city noise, office chatter, or airplane rumble effortlessly. A quick switch to Transparency Mode makes it feel like you're not wearing headphones at all, letting in ambient sound naturally without being harsh. Comfort & Design: Luxurious, But Bulky The AirPods Max feel like a premium product—from the aluminum ear cups to the breathable mesh headband. They’re not the lightest over-ear headphones, but the weight is well-balanced. The memory foam ear cushions are plush and don’t get too hot during long sessions. Still, some users may find the weight (~385g) noticeable over time, especially compared to plastic competitors like the Sony WH-1000XM5.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Apple AirPods Max (USB-C) in Midnight as a gift for my partner, and they have not stopped talking about how much they love them! From the moment they opened the box, I could tell this was going to be something special. The packaging felt premium, and the headphones themselves are absolutely gorgeous, the Midnight color is so sleek and elegant, it really stands out without being flashy. The first thing my partner commented on was how comfortable they are. The ear cushions are soft and fit perfectly, and even after wearing them for hours, they don’t cause any discomfort. They use them for everything — listening to music, watching shows, working, and even just relaxing — and they keep saying how amazing the sound quality is. The audio is crystal clear with deep, rich bass, and the noise cancellation blocks out everything else, making it easy to just get lost in the music or a podcast. They’re also really impressed by how smoothly everything connects through the USB-C and Apple ecosystem. Switching between their iPhone, iPad, and Mac is effortless, and the controls are super intuitive. It feels like Apple thought of every little detail to make them as user-friendly as possible. For me, the best part has been seeing how happy they are using them every day. It’s become their favorite thing to reach for — whether they’re traveling, working from home, or just relaxing. It’s rare to find a gift that feels so high-quality, practical, and personal all at once, but this was definitely it. If you’re thinking about getting these for someone special (or even for yourself), I can’t recommend them enough. They’re not just headphones — they’re an experience. Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    AirPods Max: Premium Sound, Premium Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Max Review: Premium Sound, Premium Price The Good: Exceptional Sound Quality: AirPods Max deliver a truly immersive audio experience with rich, detailed sound across the spectrum. Industry-Leading Noise Cancellation: Active Noise Cancellation effectively blocks out distractions, allowing for focused listening. Spatial Audio with Dynamic Head Tracking: Creates a 3D soundscape that moves with you, enhancing movies and music. Comfortable Fit: The breathable mesh canopy and soft earcups provide a comfortable fit for extended listening sessions. Seamless Apple Ecosystem Integration: Effortlessly connects with other Apple devices via iCloud. The Bad: Exorbitant Price: AirPods Max come with a hefty price tag, making them a significant investment. Smart Case Offers Limited Protection: The included case provides minimal protection from scratches and impacts. Heavy Weight: Can feel somewhat heavy on the head during prolonged use. Limited Customization: No user-adjustable EQ settings. Overall: AirPods Max are premium headphones that deliver exceptional sound quality and a truly immersive listening experience. However, the high price and limited customization options may deter some buyers. Who are they for? Apple enthusiasts who prioritize a seamless integration with their Apple ecosystem. Audiophiles seeking high-fidelity sound quality and immersive features. Professionals who need to focus in noisy environments. Recommendation: If you're looking for the best-sounding wireless headphones and are willing to pay a premium price, AirPods Max are a strong contender. However, carefully consider your budget and whether the advanced features justify the cost. Note: This is a general overview. Individual experiences may vary. Disclaimer: This review is for informational purposes only and does not constitute financial or investment advice. I hope this review is helpful! Let me know if you have any other questions.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Premium Sound, Comfort, and Noise Cancellation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max are simply outstanding. From the moment you put them on, the build quality and comfort stand out. The memory foam ear cushions provide a snug yet breathable fit, and the stainless steel frame feels premium without being too heavy. The sound quality is where these truly shine. The spatial audio creates an immersive listening experience, and the active noise cancellation (ANC) is among the best in the industry. Whether you’re blocking out background noise on a plane or just enjoying music at home, the ANC delivers. Transparency mode is also a game-changer, seamlessly letting in outside sound when needed. Battery life is solid at around 20 hours per charge, and the integration with Apple devices is seamless. Switching between my iPhone, iPad, and Mac is effortless, thanks to Apple’s ecosystem magic. The Digital Crown for volume and playback control is intuitive and feels great to use. If I could add one thing, it would be a better case—one that takes advantage of charging capabilities. While the current Smart Case offers basic protection, an upgraded version that supports charging on the go would be a welcome enhancement. The only other downside is the price, but if you’re looking for premium sound, comfort, and top-tier noise cancellation, the AirPods Max are absolutely worth it. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Actually very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly high build quality, which is important for headphones at this price point. Effectively identical in sound and ANC to the Bose QC Ultras, although those have perhaps better bass compare to the Max. If you already have an iPhone it should be a no-brainer: get the Max over the QC Ultra. AppleCare+ for the year was cheap and gives peace of mind. The ability to instantly connect upon removal from the case is really nice, and the battery life is excellent. I don’t find them particularly heavy, but they are undoubtedly heavier than the Bose or Sony equivalents. The modular design allows for super easy cleaning of the cups. I was skeptical about purchasing the Max even though I have an iPhone, as historically I’ve used Bose - no need, these are just as good and have quality of life extras that improve the experience on iOS.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the Hype: Why AirPods Max Feel Like True Lux

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Max honestly feel like a luxury item you can hear. The moment you put them on, they feel solid but comfortable, and they don’t get annoying even after wearing them for a while. The sound is clean, full, and balanced. Bass hits nicely without drowning everything else out, and you notice details in songs you’ve listened to a hundred times before. Noise cancellation is really strong, especially on planes or in loud places, and Transparency mode feels natural, like you’re not even wearing headphones. If you use other Apple devices, the way they connect and switch between them is effortless and honestly one of the best parts. They are expensive, and the case isn’t great, but if you care about comfort, sound quality, and that smooth Apple experience, AirPods Max are worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and very comfy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great and are very comfortable. I like that the ear cushions are attached with magnets so they are easily removed and cleaned after a workout. I don't know why there's no Apple logo or any kind of branding on a $550 product, but they still look nice and it just makes them easier to decorate them yourself with decals, stickers, or covers. I keep the noise cancellation feature on when I play my music, so it sounds the best, so when someone comes up to talk to me, I like to press both the pause button and the other button to switch from noise cancellation to transparency mode (allows you to hear all outside sounds clearly as if you weren't wearing the headphones) easily at the same time. And then when I'm done talking to that person, I press both buttons at once again and all the outside noise goes away and my music continues. It's a trivial but lovely experience. The battery life is great in my experience. I use these everyday for hours at a time but I've never had to worry about them dying on me. I also love how easily they connect to my iPhone when I put them on my head.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable for flights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro Max are currently one of the best headphones for iPhone users. They offer a very balanced sound quality, with deep bass and clear voices, ideal for both music and calls. Active noise cancellation has improved a lot compared to previous versions and really isolates external sound, making them perfect for work, traveling or training. The "Transparency" mode works naturally, allowing you to hear the environment without having to take off your headphones. The connection with the iPhone is instant, stable and integrates perfectly with functions such as "Find My", automatic switching between Apple devices and ear detection. In terms of comfort, they have a soft and light fit that allows you to use them for several hours without discomfort. The battery lasts about 6-8 hours per charge, and the case offers several additional charges, enough for a full day. In summary, AirPods Pro Max combine excellent sound, superior noise cancellation and seamless integration with the Apple ecosystem. They are a highly recommended option for anyone looking for premium headphones for their iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Quality for a Steep Price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the AirPods Max because I wanted a high-quality pair of headphones for longer commutes on the ferry and when traveling. They definitely deliver; the sound is rich and detailed, the build feels premium, and the noise-cancellation and comfort make them great for long listening sessions. But I also understand why some people hesitate because of the price tag. The clarity and balance definitely stand out compared to the Airpod ear bud options. The bass has weight without overwhelming the mids and highs, and vocals remain crisp even at lower volumes. I listen to all kinds of music and the AirPods Max reveal subtle layers and nuances that many headphones in lower price ranges miss. For movies and gaming, the soundstage feels wide, which makes surround-sound effects more immersive. Comfort and build quality add to the experience. The headband distributes weight evenly, and the ear cushions are soft enough that I can wear them for hours without fatigue or pressure. The all-metal frame gives them a sturdy, premium feel, and they have survived daily use (and a few accidental drops) without a scratch. Controls are simple and intuitive, and switching between Apple devices is seamless. Active noise cancellation works very well. It blocks out background noise on commutes and on planes extremely well. Transparency mode is handy too when I need to hear my surroundings without removing the headphones. For travel and everyday use, that flexibility is a big plus. That said, the cost is hard to ignore. At this price point, you pay for premium design, brand, and convenience (like seamless Apple-ecosystem integration) which are only meaningful if you already use Apple devices. For someone who uses headphones casually or isn’t invested in the Apple ecosystem, there are other headphones out there with very good sound and ANC for much less money. In short: the AirPods Max deliver premium sound, comfort, and build quality. They’re among the best headphones I’ve owned. If you care about audio quality and you want a polished, reliable listening experience. But you should decide whether those advantages justify the steep price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPod Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is outstanding with rich bass, clear mids, and detailed highs. Noise cancelation is the best I have experienced and Transparency mode feels natural. The build is solid and the headband stays comfortable for long sessions. Battery life is dependable and quick charging is convenient. The case is not the most protective and the price is high, but overall these headphones deliver true flagship performance, especially if you use Apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headphones for Apple Ecosystem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods Max have been absolutely worth the investment. As someone deep in the Apple ecosystem, the seamless integration across my devices is unmatched. They automatically switch between my Mac and iPhone - if I'm listening to music on my computer and a call comes in, they instantly switch to my phone, then back to my Mac when I'm done. It just works, no fumbling with Bluetooth settings. The sound quality is phenomenal. Whether I'm listening to Apple Music or Spotify, the Dolby Atmos spatial audio is incredible - it's like being in a completely immersive sound environment. Music has depth and clarity that I've never experienced with other headphones. Comfort is another huge win. I can wear these for hours without any discomfort or fatigue, which is rare for over-ear headphones. The weight is distributed well, and the ear cushions are plush and breathable. Battery life has been excellent too—I rarely need to charge them during the day, even with heavy use. They hold up through long work sessions and commutes without issue. If you're already using Apple products, these headphones take full advantage of that ecosystem in a way no other headphones can. The premium price tag makes sense when you experience the quality and convenience they deliver every day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality with deep bass and clear highs. The fit is comfortable, battery life lasts all day, and pairing with Apple devices is super easy. Beats headphones are stylish, reliable, and perfect for everyday listening. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Design

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design and solid build quality Amazing active noise canceling and transparency mode Comfortable ear pads and fabric headband Decent battery life Button and digital crown are great to use Good sound quality with no distortion Great connection strength with Bluetooth 5.0

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Some of the Best!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a luxurious product Apple. The build quality of the AirPods Pro Max are stellar. The hinges are heavy duty, the cups feel robust and that overall adds to the heaviness of these headphones. Though they tried their best with the soft mesh which have a very nice feel. As far as sound; With USB C, now there’s lossless audio which is great for people looking for a more Hi-Fi Experience. Though to connect these to anything other than a device with USB C, Apple charges you $40 for a USB C to 3.5mm braided cable. Yikes. (I ended up buying it -_-) The sound is clear, with strong bass clear mids and highs. I look forward to listening to music on these everyday! Thought ive had a few software kinks when connecting these, the noise cancellation and transparency mode are some of the best on the market. I love these headphones despite their flaws and hope that I’ll have these for a very long time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max deliver exceptional sound quality with deep bass, clear mids, and crisp highs. The active noise cancellation is outstanding and works incredibly well in noisy environments, while Transparency Mode feels very natural. The build quality is premium and the Midnight color looks sleek and elegant. They are very comfortable for long listening sessions and integrate seamlessly with Apple devices. The switch to USB-C is also a welcome update. Overall, a high-quality, premium headphone experience that lives up to expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound and Comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Pro for a few weeks now and I’m thoroughly impressed. The noise cancellation is excellent—great for commuting or focusing in noisy environments. The sound quality is rich and balanced, and I especially appreciate the spatial audio feature for an immersive experience. They’re also incredibly comfortable to wear for long periods, and the fit is secure during workouts. Battery life is solid, and the quick charging is a bonus. Seamless integration with my Apple devices makes everything even smoother. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as a musician and music major, i wanted a pair of headphones that could best achieve the feeling of being inside the music, and these are phenomenal. i also love that they fit my small head and have a really good battery life despite not having an off button. i can wear them for hours at a time and not experience any discomfort whatsoever. love love love

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Portability

    Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Seamlessly integrated with all of my apple products. Great battery life. Noise canceling is top tier. Like all headphones, you do need to hardwire it to your device for the best sound quality. Day to day functionality not the greatest due to size and inability to turn off without specific case. And the case you get for it will be big/clunky. Probably not wise to travel with it without a case. Not a practical day to day experience if you leave your house for work but great listening experience for your leisure

    I would recommend this to a friend
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