Main Content

Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.8 out of 5 stars with 854 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max (USB-C)'s sound quality, comfort, and battery life. Many also appreciate the design, color options, connectivity, and fit, as well as the transparency mode and inclusion of USB-C. Some customers find the weight of the headphones to be a drawback, while others mention the price and volume levels as potential downsides. A few customers find the portability of the headphones to be an issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 854 reviews
  • Rated 4 out of 5 stars

    Aipods Max review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new AirPods Max in Silver feel like a solid upgrade, especially with the switch to USB-C. Being able to charge my iPhone, iPad, and AirPods Max with a single cable is genuinely convenient and reduces everyday clutter. Sound quality is where these headphones really shine. The audio is rich, clear, and well-balanced, making them great for music, movies, and long listening sessions. The build quality also stands out — the metal exterior feels sturdy and premium, giving the headphones a very luxurious look and feel. Battery life is reliable and easily lasts through extended use without frequent charging. That said, they are noticeably heavier than most other headphones, which can become uncomfortable during long sessions. Another downside is the carrying case design — having to keep the headphones in the cover just to put them into sleep mode feels unnecessary and a bit inconvenient. Value for Money: 8/10 Overall, the AirPods Max offer excellent sound and premium design, with a few practical drawbacks that keep them from being perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod maxes- starlight

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Max are my workout game-changer, amazing sound, killer noise canceling, and they stay put no matter how hard I move around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium sound with all-day comfort

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been loving my AirPods Max (USB-C) in Starlight. The sound is super clear with great bass, and the noise cancellation really blocks out everything around me. They’re surprisingly comfortable even after wearing them for hours, and the Starlight color looks clean and classy in person. The USB-C charging is a nice upgrade and makes things way more convenient. Overall, they feel well-made, easy to use, and totally worth it if you want high-quality headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones noise cancellation system is top of the line. They adjust perfectly and have great cushion would totally recomend it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Totally Worth It!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so much! I’ve always wanted a pair, but i never wanted to splurge on a pair of headphones like this, but every cheaper pair of headphones i’d buy honestly broke within a year or two, but these feel so sturdy and the noise cancellation is insane, they’re not waterproof but i bought them for school so i don’t really care. Anyways 10/10, splurge!! They’re also super cute.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Great produc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Max: superb sound, sleek design, pricey comfort

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I love my Apple AirPods Max headphones!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I belatedly realized that my more recent Apple purchases did not come with earphone jacks or ear buds. I finally went for it and got these headphones. I absolutely love them! They are so comfortable and they paired so easily with my elderly iPhone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ Excellent purchase! I'm delighted with these headphones. The sound is clear, powerful and well balanced, with very good bass without distortion. They are super comfortable, even after wearing them for several hours, and fit perfectly. The battery lasts a long time, they connect quickly and the audio quality for calls is also excellent. In addition, the design is modern and elegant. Without a doubt, they exceeded my expectations. I recommend them 100% for music, calls and daily use. They are totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the Sound, Worry About Scratches

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the gray AirPods Max and the audio quality is fantastic—clear highs, solid bass, and great noise cancellation. However, the finish is pretty delicate. You have to be very careful with them, because the metal surface can scratch easily, even with light use. I recommend using a protective case or cover if you’re taking them on the go. Overall, an excellent product, but not as rugged as you might expect at this price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    alright but pros are better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable a little heavy but they’re pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    As advertised

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling is amazing as well as the listening experience. I found the comfort to be above average. The only reason they are not 5 star is the price and the carrying case.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I have ever owned they are super comfy. The sound is incredible. I love how well the noise cancellation works They are incredible I recommend them 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them best headphones I ever used there so quiet and bc audio is crisp

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Great sound!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound and look ever!! Extremely happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods Max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice headphones, but they are super pricey. I don't even have a iphone or any other Apple products, I use my Samsung Galaxy to use these and I connect them to my computer to. The noise cancelation makes listening to music out and about so much better. For students who don't work well in loud environments they are perfect, just put on the noisce cancelation and some rain sounds and your set.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loveeee it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my EarPods max, excellent quality! You must have it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. Great battery life, noise cancellation, and very cute!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Sound quality

    Rated 4 out of 5 stars

    Happy with my purchase!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this color! Most of my products are apple, so it just made sense. Great sound, great quality!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPod max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and very comfortable! They work great while I study cancels out all the background noise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods max! Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones! Apple did top notch job. Thankyou Best buy for awesome price. Its great that you can replace ear cushions but be sure to buy accessory for sweat resistance if you workout in the gym. Connectivity is also awesome among other apple products ecosystem. However longer period of time wearing headphones can hurt a bit ears.

    I would recommend this to a friend
Sponsored