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Customer Ratings & Reviews

Your price for this item is $97.99
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The comparable value price is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 22491 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the AirPods Pro 2nd generation's noise cancellation, comfort, battery life, sound quality, fit, connectivity, and transparency mode. They appreciate the improved volume control and bass compared to the previous generation. However, some find the price to be expensive and have concerns about the ear tips staying in their ears and compatibility with non-Apple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 22,491 reviews
  • Pros mentioned:
    Sound quality, Transparency mode

    Rated 5 out of 5 stars

    You get what you pay for!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who didn’t want to spend the extra money on ear buds, who had the 2nd Generation for years, you get what you pay for, they are well worth the money. Having the option to switch between noise cancellation and transparency mode is great, and being able to adjust the volume on the stem without having to pull your phone out is a great addition. Very please with my purchase would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from my sony 1000xm3 to AirPods Pros, I'm impressed. They match Sony's noise cancellation and are much more comfortable. Battery life is pretty good - I generally tend to get around 6/7 hrs of use with ANC off. Find My feature is also quite handy as i tend to misplace my stuff. A good upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Expensive, but you do get what you pay for.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. They get loud, and I use them about 12 hours a day and only charge them every other. And I listen at max volume. (This is not healthy btw do not recommend doing this) Easy to use. The different sized, replaceable tips are awesome. Never fallen out of my ears and the noise cancelling in pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Way better than the 1st Generation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have better sound quality. I have extremely small ear canals. The older gen didn’t fit my ears so I had to buy aftermarket foam ear tips that cost $25 for a pair of three. These fit perfectly with the smallest ear tips and I swear it makes a huge difference with sound quality and noise canceling. They also have better “find my” features. The case has a speaker and the beeps are louder for both AirPods if they go missing so you can find either your case, your left and it right AirPod. Before the case didn’t have a speaker. It also has a convenient metal lanyard loop built in to the case for convenience. I still use a locking case though because I’ve lost an AirPod before in my driveway and ran over it before I discovered it missing. Dolby Atmos sounds amazing. Get these. You won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Pricey but worth it for Apple users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my AirPods Pro every day when I am at work and they are constantly in my ears. Once I found the right size tip for my ears I hardly even feel them after hours of listening which is huge improvement over the one size fits some normal AirPods. The sound quality is great for both music and podcasts. The best feature I think is the connectivity to my other Apple devices. They always connect quickly and easily. Also the battery life is so much better on the 2nd generation. The volume function is an added plus. I’ve used the 1st generation of AirPods Pro and it was inconvenient to hunt down my iPhone to change the volume now with the 2nd generation it is much easier to leave my phone and just adjust the volume with a quick swipe of my finger. I feel like the noise cancellation could be better but it works well enough without having a bulky over ear style headphone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lowkey wanted to twerk lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade!!! The bass is incredible! I definitely enjoyed working out in these bad boys! I’m listening to party by bad bunny and Lowkey wanted to twerk and I’m a dude smh. It’s definitely worth the money coming from the first AirPods Pro’s, you’ll want these!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    best airpods so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    that bass tho! as a former user of the previous airpods pro, I have to say that a lot has been improved. Sound quality, battery life are just amazing. I also loved that you no longer need to have your phone nearby in order to change volume. what if you lose your airpods? they got you covered! just go to your phone and send an alert. you’ll easily find it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Transparency mode

    Rated 5 out of 5 stars

    perfect earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect earbuds, noise cancellation superb it’s better than my Bose QC 25.. punchy bass for its small size. Transparency mode is perfect. You can have a full conversation without removing earbuds.. pro tip install 3rd party memory foam buds better seal, and won’t fall out if you’re running or jogging, and getting sweaty

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 are Apple’s latest earbuds. They have received positive reviews for their sound quality, active noise cancellation, and battery life . They also have some new features such as volume control from the stems, enhanced microphones for better voice clarity, and Personalized Spatial Audio capability .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    A real review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heres a quick run down for you. Anc is 25% better. Transparency is wayyyyyy better. I feel the sound qaulity is 25% better but were still missing that punchy bass but sometimes I believe Im wanting that base comes from over the ear headphones so I dont fault them there. Now I truly believe the xs rubber tips will help ALOT of people get the fit they were looking for. I owned the original pros for a year doind landscaping I work around loud decibels all day . The anc is there the transparency is there the battery life is there . The new volume rocker is a nice upgrade also just dosent funtion well with gloves . The upgrade in battery time was the main reason I upgraded to pro 2 . The biggest upgrade out of all is the Transparency its way cleaner! And now works with watch charger about time apple!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Unexpectedly Pleasant to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needing a pair of Bluetooth headphones, I was reluctant to pick AirPods, but have been legitimately surprised to find how much I enjoy these. Convenience is king here, but they're just such a joy to use. Audio quality is...fine, but I think those limitations are more about them being tiny wireless earbuds than anything Apple is or is not doing. It's a pretty neutral sound, so it should be good enough for most people. Battery life is, again...fine for the same reason, though it is perfectly usable and notably better then the first generation. Noise cancelation is pretty good considering they're not earplugs, very comfortable, and the portability of the case is still excellent and class-leading. A note for anyone who wants to use these with iOS 15: All the regular AirPods features work except for what's new on the second generation "pros" (Find My, adaptive transparency, etc.) and the connection pop-up card (so you have to use a battery widget to check the charge). If you have an Apple device to use them with, they really are the best all-around truly wireless earbuds and they're just so convenient to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Transparency mode

    Rated 5 out of 5 stars

    A Good Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure I was going to like these. The last time I tried headphones with silicone tips I had such severe ear pain that I had to stop using them. These headphones have been great. The ability to change sizes works really well. The sound quality and controls are easy to use and figure out. The active noise canceling is almost scary how well it works the first time you use it. It helps me not have to turn the volume up as high when I’m in a noisy environment, like my house. I also appreciate the transparency mode so I can hear my family when they need me. Overall, if someone were thinking of getting AirPods and not sure which ones, these are the ones to get. There are so many added features that seem to fit into the ins and outs of my life. I just used the “find my” sound today when looking for the case. I’m glad I made the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best earbuds!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyre pretty good I guess. No issues. Ive worn them everyday since I got them. Not the best on flights (I would recommend Bose QC for flights) but as an everyday earbud 100% recommend. Although, they now have the USB-C variant, which I feel is better at the time of this review. Besides that, theyre very convenient as they fit in your pocket very well. Note: the tips are noticeably yellow over time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    They’re great earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I’ve used, they last me all day at work. They have great bass and clean sound and the awareness mode is amazing. Top notch! I use them for casual music listening and for discord calls with tha homies! Very good!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They do the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the same as the last generation. They did update and now have the instant translate that the 3rd generation advertises. Noise cancellation on point. Dolby atmos is compatible if connected to an android with the feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Transparency mode

    Rated 5 out of 5 stars

    Airpods Pro (Generation 2)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally really enjoy the Airpods Pro Generation 2. The Noise Cancellation works great when I am at work messing with the heavier machinery, I can only hear the louder machine I use, but only barely. The transparency mode is also really nice. It essentially lets outside noise pass through so you can hear what is going on around you. Very nice when coming to listening and doing something important. Overall the quality of the headphones aren’t the worst but they aren’t the best. Decent sound comes through, easily can get loud enough, but I have noticed other headphones around the same proce point, will get you better sound (your essentially paying the $250-260 for the technology). I was actually throughly happy with the purchase. A bit of a wallet puncher, but I love them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and very comfortable. They stay in your ear easily without falling out. Noice cancelling is better than any other ear bud. I liked them so much i bought another pair for my niece, that is a college student. Use them all day at work

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    In the AirPods tonight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have changed my whole view on inner ear headphones. I’m in love with them , I’m completely obsessed with how user friendly and all the extra add on features. They’re an outstanding product and I’m so happy my local Best Buy representative talked me into them . I can’t believe how life changing these headphones have been for me , between work, home life, and all around . My favorite feature is being able to take my headphone out and it pause my music and as soon as I put them back in it plays automatically. These AirPod pros have brought more than love back to listening to music for me , they brought me a level of comfort for many moments in my life just in a single month that I didn’t think I could have . Once again thank you to the Best Buy representative that talked to me as long as I needed to make my decision.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    User friendly - Highly recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpods came nicely packaged. They were pretty easy to set up with an iphone, I can’t speak for non apple products. Sometimes I do have trouble with the right airpod charging whenever that happens i restablish the bluetooth connection. Other than that they work great user friendly. i like how you can change the volume, pause, skip, end and answer calls all without touching your phone. the noise cancellation is great especially when i want to be in my own world. there’s also different little silicone sizes for the ear plugs so you can have the airpods fit you perfectly which i love. Battery life is outstandingly good. Sound quality is great too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    worth to own

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great using this everyday while on public transit going to work and back, listening to music and taking calls, comfortable, eliminate noise and stay to my ears way better, worth to own one!

    I would recommend this to a friend