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Customer Ratings & Reviews

Your price for this item is $97.99
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The comparable value price is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 22532 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the AirPods Pro (2nd generation)'s sound quality, battery life, and comfortable fit. Many users appreciate the transparency mode, enhanced bass, and seamless connectivity. The volume control feature is also well-received. The main drawback mentioned by some customers is the price, and a few expressed concerns about charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 347 Showing 6,921-6,940 of 22,532 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods pro 2nd gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carry these headphones with me all the time. Noise cancellation and spatial audio are nice features.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    THESE ARE FAKE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE ARE FAKE!!!! I didn't know when I ordered *through Best Buy* they would come from a third party seller ("Sold & shipped by CircuitGuard Pro" is what I eventually saw)- they came weeks late, then when they arrived were CLEARLY fake. weird box. weird sounds when they go in your ear, and the microphone didn't work! I checked the SN with apple and it was confirmed it was a bogus SN. I tried contacting Best Buy and after an hour was told I either had to go IN to a Best Buy (there isn't one near me) or work through the third party seller I didn't ever intend to use and try to work it out.... UNREAL. SO FRUSTRATING.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sporty earpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the earpods, the sound quality is great, looks very sporty and I can’t hear anything when I use both of them for noise cancellation. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good!! Really good… recommend…practice small long time battery.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A comfortable wear with great sound, noise cancellation and sound transparency. Love these. Only wish the battery life were longer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones ever made. We had the first generation but this gen is so much better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable and great sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. The noise cancellation is out of this world. Coming from the second generation airpods… these are worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy like a Pro!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best yet! Noise cancelling feature works better than expected! As always, Best Buy give a great product and prices!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Transparency mode

    Rated 5 out of 5 stars

    My go to ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own and use various brands of wireless ear buds including air pod pro Gen 1, Air pod pro Gen 2 stands heads above in the area of noise cancelation and adaptive transparency . I found pairing to my phone and set up comparable with other brands. The controls on both the phone and the pods work well and are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! So much better than my Sony ear buds. I don’t know why I waited so long to get these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The air pods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them the clarity on them are amazing.I bought my grandson them and he is so happy with them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really a best buy.!!the noise cancellation really works great and music is crisp…thankful i already got one…

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods 2 gen❤️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this ones for my wife and she’s in love with them,I have a pair my own and I really don’t see other earbuds beating this ones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Stunning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product never seems to dissappoint - Great quality , excellent sound quality and accurate noise cancelation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy wife, Happy life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised my wife with the newer version of this apple earbuds pods. She says that she absolutely loves them!! I got them at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my boyfriends Christmas gift and they are perfect! Loves them and the moose cancelling is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im sure there are other headphones out there that may beat the tech these come with but i must say that these have outstanding noise cancelling capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    2nd Gen Pros - Worth It

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2nd Gen is even better than the 1st! Best Buy offers the best price on the market (per usual.)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pods pro 2

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They improve the audio quality compared to the previous version. What I did notice is that the battery lasts less than the previous version.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Use them everyday

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality is great. Use them for daily work and gym use

    I would recommend this to a friend