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Customer Ratings & Reviews

Your price for this item is $97.99
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The comparable value price is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 22521 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the AirPods Pro 2nd generation's noise cancellation, comfort, battery life, sound quality, fit, connectivity, and transparency mode. They appreciate the improved volume control and bass compared to the previous generation. However, some find the price to be expensive and have concerns about the ear tips staying in their ears and compatibility with non-Apple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 22,521 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money well spent. These sound great and is easy to connect to my Apple phone. I didn’t know I needed these until I got them. Battery life and connectivity is excellent if you own an Apple phone. Find my earbud is awesome as well. If you own an iPhone and love peace on quiet (ANC) these work well. They also sound great with just about any music. Basically they will sound good to anyone. Good job Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The choice is simple.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the AirPod Pro 1 Gen in 2021 at Best Buy the left AirPod went out and I didn’t have Apple Care or Total Tech at the time and Apple will charge $89 dollars to replace a bad ear bud if you have no coverage. So I decided that it wasn’t worth paying that much for an older single AirPod replacement. I decided to pay a little more for the AirPod Pro 2nd Gen over the other two models because it was clearly the better choice. You get Apple products because the technology and its ecosystem, if you will. Technology wise you can go watch any YouTube review of this product and see that it’s as advertised. But if you got the standard AirPods at around $130 you don’t have MagSafe capability. So to get another accessory that would charge my watch, phone and AirPods is more appealing to me then bring ANOTHER CORD. I will say the the noise cancellation and the volume dialing touch is my favorite part of the new AirPods. There is a difference between these and the 1st Gen when it comes to both of those aspects. I also like the fact that it comes with an additional ear tip instead of limiting you to only two. Bottom line is you get what you pay for. I bought these for $199 on sale from $250 and yeah it’s expensive but it’s a quality product that now comes with Apple Care with it so if something should happen to it you won’t be completely out of luck. Hope this review helps with your decision making process!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Overall Great buy!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: Sound quality is great has just the right amount of bass with very clear audio Noise cancellation 10 of 10. I do plenty of yard work with gas powered equipment can bearly hear very little to NO background noise at all Battery life with the mag charging case last all day if not more Most of all I have NO issues at all with the buds staying put inside my ear. I’ve had other brand buds and I would find myself readjusting because of movement or discomfort. These buds I bearly remember I have them on. They are light and comfortable CONS: Not so great for phone calls in mild noise environments. I get complaints of loud background noise or sound of being muffled. But I do understand they are meant for entertainment so no regrets on purchasing

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Its a Apple Product Works well as designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well if you put the correct ear tips. This will improve sound quality and help them stay in your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure of the technical aspects, but after my first gen AirPod Pros started crackling in one ear I gave in and bought a new pair. Very happy with the improvement in both, audio quality and noise cancellation. Music is crisp and they have a nice solid bass tone that the first gen lacked. However, the best of all might be Apples inclusion of an actual volume control.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    So fireski

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These puppies are so fire. The noise cancellation is Bussin. They don’t fall out of my ears whatsoever, I’ve been zooming on my e-bike going 30 miles an hour and they stay tight.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best pair of wireless earbuds I have ever owned

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 1st gen AirPods Pro, and when I heard these were announced, I preordered them from the best buy website. I have had them for almost a year now, and I have nothing bad to say. The sound quality is excellent, the battery never seems to run out, and the connectivity with my iPhone is seamless. Use them pretty much every single day and highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best transition from a headphones user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never been a big ear bud guy. I’ve always worn headphone specifically beats solos when going to the gym or walking. These are great transition into earbuds. Noise cancelling is great. They don’t fall out of my ears like other ear bud. They connect smoothly with iPhones. Sound and bass is great. Only downside I’d say is the case. Feeling like it could break easily if not taken care of. I bought a case for mine.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro (2nd generation) in White are absolutely fantastic! The sound quality is superb, the noise cancellation is top-notch, and the fit is incredibly comfortable. Seamless connectivity and the spatial audio feature make them an unbeatable choice. Highly recommended for anyone looking for an unparalleled audio experience.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality, Transparency mode

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this AirPods for a while and it is working amazing. Purchase from Best Buy was an added advantage for me as the sales reps advice me to select the best product. Indeed this product is the best I ever purchased from Best Buy. Thanks you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Transparency mode

    Rated 5 out of 5 stars

    Best earbuds on the market and it’s not even close

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had several sets of these at this point(the washing machine is the AirPods nemesis). Clarity is amazing. The transparency mode is unbeatable. I work in an environment where I need to hear my surroundings, so transparency mode is a must. Almost like there’s nothing in your ears at all. I’ve tried other brands such as galaxy buds, pixel buds, e.g. and none of them can hold a candle to the AirPod pros. To get the most out of them, go to the Apple Music app in settings and adjust the sound quality to allow Lossless audio. It’s a marked difference.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Another Excellent Product from Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to share my review of the AirPods 2nd Gen, which I consider to be an excellent product. These wireless earbuds are designed and manufactured by Apple, and they offer a seamless and convenient listening experience. One of the standout features of the AirPods 2nd Gen is their ease of use. They are incredibly simple to set up and connect to your iPhone, iPad, or Apple Watch. Once connected, they automatically pause and resume playback when you take them out of your ears, which is a convenient feature for those who frequently need to take a break from their music or podcasts. The AirPods 2nd Gen also offer great sound quality. They have an improved H1 chip that provides faster and more stable connectivity and better battery life, allowing for up to five hours of listening time on a single charge. The case itself also acts as a charging station, offering multiple charges before needing to be recharged itself. Another great feature of the AirPods 2nd Gen is their ability to activate Siri hands-free. Simply say "Hey Siri" to access a variety of functions, including adjusting the volume, skipping tracks, or making phone calls. Overall, I would highly recommend the AirPods 2nd Gen to anyone looking for a high-quality pair of wireless earbuds. They are incredibly easy to use, offer excellent sound quality, and are packed with features that make listening to music or podcasts on-the-go more convenient than ever.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality, Transparency mode

    Rated 5 out of 5 stars

    Wonderful piece of technology!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used AirPods before and this is my first. On previous years, I have been a Samsung / Android user and this year, we moved back to Apple. I am very happy with Apple's integration with just about all their devices (iPhone, Watch, and this thing). Great noise cancellation and also the transparency mode. Fit is superb and super comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Transparency mode
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The best AirPods I’ve ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them when they were on sale.They’re definitely an improved version from de AirPods Pro. I use them everyday, whenever I wanna relax or concentrate I turn on noise cancelling, or if I wanna be aware of my surroundings with transparency mode does the job! Retail price it’s a little high, I’d tell you get them when they are on sale but I would definetely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPod Pros 2nd gen comfortable and great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son as replacements for his 2nd gen Airpods that went bad. He loves these Airpod Pros - great audio quality and very comfortable. He tried the 3rd gen Airpods (not Pro), and while the sound quality was good, he found them too large and uncomfortable. The Pros are more expensive but preferred for the comfort. Battery life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Transparency mode
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second-generation AirPods Pro offer several improvements over their predecessors. They feature impressive active noise cancellation, excellent sound quality, and seamless integration with Apple devices. The new design is comfortable and secure, making them suitable for extended use. Battery life is decent, and the Transparency mode is handy for staying aware of your surroundings. However, the price point remains high, and some users may prefer more affordable alternatives with similar features. Additionally, occasional connectivity issues and the lack of compatibility with non-Apple devices can be drawbacks for some potential users.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Happy me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my apple AirPods 3rd generation. The battery lasts very long, I can tune into movies without hearing noise in the background. They are very comfortable in my airs as well. They even charges very fast, I am honestly surprised how fast they charged. This is so far the best AirPods I’ve own. Thank you Apple

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not recommended for cycling or running.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Airpods Pro 2nd generation earbuds are a great option for everyday listening: music, podcasts, or phone calls while working or relaxing at home. I found them less suitable for strenuous activities like jogging or biking, and experienced a few instances where the headphones fell out onto the pavement. The noise-cancellation features seemed to weaken after a couple of falls, possibly due to some minor damage. The battery life is excellent, providing several hours of use. The headphones offer a good range, working through walls.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent updated generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new AirPods are next level! I love how they fit and the fast charge of the base. I had the previous generation and they are still going strong, just wanted to see what the updated generation sounded like. The charge on these new AirPods last over 6 hours and the noise canceling is the best!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Air pods pro 2nd gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these air pods for over 2 years and i love them, you cant even feel you are wearing them and the sound is awesome. i really recommend these air pods.

    I would recommend this to a friend