Skip to content
Main Content

Customer Ratings & Reviews

Model:
MWP22AM/A
SKU:
5706659
Your price for this item is $85.99
Clearance
The regular price is $249.99

Customer reviews

Rating 4.7 out of 5 stars with 43913 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the AirPods Pro for its exceptional noise cancellation, comfort, and secure fit. Many users rave about the long battery life and seamless connectivity with Apple devices. However, some users find the price to be a bit steep, and a few have concerns about the bass quality and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 43,910 reviews
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Best eveeeeer!!!!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! They sound so good, and are so much better than the regular AirPods. I wear them every day almost all day and only once has the batteries run down. The only time they fall out of my ear is if I take off a sweater and I am not careful. Otherwise, never! I can’t even wash my face with these on and sit in the whirlpool, and pool. They never make my ears itch, and I even wear ear plugs at night when I sleep that is amazing. I bought two of them just in case I lose one. I learned my lesson though, losing the normal AirPods. I bought a case in a bright color that I attach to my set of keys. You don’t want to lose these babies! You charge them with a USB port, and it comes included, it’s pretty short, but that doesn’t matter. I use them in the car (!) and I still hear honking and sirens but not the sound of traffic when my windows are down it’s perfect. Every once in a blue moon you do lose connection for a millisecond It’s not 100% perfect Get these!

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation
    Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    Decent wireless earphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are decent earphones with some good features. Pros: -Nice compact charging case -Easy to pair with iPhones and Apple devices (these also work for Android users) -Noise cancelling -Transparency mode -3 sizes if ear tips -They normally last about a week before I have to charge the case again The case is about the size of a floss container and can easily fit in my pocket. I only have to pair the earphones once and I can use them whenever as long as I don’t turn off Bluetooth. Noise cancelling blocks most noises but you can still hear loud or high pitched noises. Transparency mode allows me to wear them while riding my bike and still allows me to hear my surroundings. The ear tips come in small regular and large so you can use the ones that fit. Cons: -Pretty expensive for earphones that sound like any $40 to $60 earphones that I have used in the past. -A single airpod charge lasts about 3 or 4 hours - Dust and pocket lint somehow collects inside - if you drop the case, the AirPods go flying out I was not totally impressed with the sound quality because they just sound like regular $40 to $60 earphones. Not a lot of bass and the highs don’t sound too great. If you are binge watching something or listening to music for more than 3 to 4 hours, you’ll have to stop and put them in the charging case again but the case holds several full charges. Somehow, dust collects around the rim of the inside of the case but there are a few companies that sell dust guards for that problem. I have dropped the AirPods case 3 times so far and they haven’t sustained any noticable damage but every time they fall, the earbuds fly out if the case. Overall, it’s a decent pair of completely wireless earphones in a compact case and is easy to take around and they have good features.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Noise cancellation
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Absolute perfection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods are amazing. I also own the first gen AirPods and there’s no comparison. I barely used my 1st gen because they kept falling out. With these I can do cartwheels and they don’t budge even a little. Noise cancellation is INCREDIBLE! When you activate it, it drowns everything completely out. Sound is clear, crisp and has the perfect amount of bass. I have lots of different headphones and earphone ranging from Sony, to Beats to Bose, but these have surpassed all of those. They are now my only go to. Even better than my Bose QC35. Yes, price was high and I was hesitant, but when you get them, you’ll understand why they are more expensive. Apple released absolute perfection in these earphones. I’m like a little kid in a candy shop. Do it! Don’t waste another minute. Life is short, sometimes you have to spoil yourself. These are so worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Noise cancellation
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    These are the best earbuds I’ve ever used

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a musician who mixes music, records, etc. So, for that I need good sound, provided by studio headphones. Now obviously these aren’t THAT good, but let me tell you. These sound really good. The highs, mids, and bass are all really defined and don’t blend like on other pricey earbuds/phones. The sound cuts and every instrument can be heard at all times. The noise cancellation is not aas good as Sony’s or Bose, but it’s almost up there, can’t hear anything at the gym, loud classes, etc. But what’s even more impressive than the noise cancellation is the transparency mode, it literally sounds like there is NOTHING in my ears, we’re as the “off”/ regular mode sounds like my ears are slightly plugged. The battery life is outstanding for the size of the case, and they charge fast too, and that’s always welcome for me and I would hope most people. All in all, these are amazing, but my only complaint is the price tag, I feel that with the price of $250 Apple is overstepping their boundaries (I still bought them though). I feel that these should be priced more in the $215-$225 range, bunt still amazing product, keep it up Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Noise cancellation
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Possibly over priced, but ease of use makes up

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for on the go connect almost instantly to your iPhone. The sound quality is great compared to other ear buds. They’re lightweight and comfortable to wear for extended periods of time. The noise cancellation and active pass through are excellent feature for when you need to block everything out, or hear what going on around you. One button hold of any ear bud and the sound experience changes. The battery life is great, extended use with the case is even better. The price tag might be a little excessive as I have had better sounding earbuds for cheaper. But the convenience of ease of use and connectivity and of course the convenient features kind of makes up for it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Definitely Worth It

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing wireless earbuds. Pretty much everything I expected from a high quality company like Apple. I was worried about them falling out at first, but they are surprisingly difficult to knock out. I work in a very loud environment and the noise cancellation is so nice, and being able to switch noise control modes just by pressing the button on the side is a nice touch. I would buy these multiple times over if I had to. I have never had them run out of battery life during use, even after multiple hours. Also, I only charge the case once every three days even with constant use. The battery will no doubt deteriorate over time, but at the moment it is way more than sufficient enough for me. The only downside is that they don’t work with my pc, but I think that is more of an issue with Windows than Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Noise cancellation

    Rated 5 out of 5 stars

    AirPod Pro’s You won’t regret these!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these AirPod Pro’s! I have the AirPods 2 as well so upgrading to these are just wow! I like the fact you can change the ear tips if they’re too small or big and how you can change the sound from Transparency(allows some outside noise to be heard) or complete noise cancelation. Battery life is good and they are comfortable for me as I usually wear both for 3 hrs at work before I have to take them off. I would highly recommend these! Wearing them right now submitting the picture lol. The only gripe I can point out is how small they are compared to the other AirPods I have so they’re harder to handle for me taking out and putting away but I can live with that nothing crazy as long as they sound great I’m happy!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best of ALL AIRPODS

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down this is the best version of the AirPods by Apple. I will go even further to say of current True wireless headphones. The design tops that of all previous versions. The transparency mode is the beat feature I’ve ever encountered on wireless headphones. I have average size ears, so the stem of the AirPods do not past my earlobes. They fit very well. The only draw back is no volume control but that’s not even an issue when you can just say “hey Siri” reduce my volume to 50%. To give you a better vision of the transparency mode; I live near the Ports and an airport. With transparency mode off I can barely hear the horns blowing while I’m outside. With it off it sounds as if nothing is in my ears. If your looking to get any other version of the AirPods it’s my honest opinion spend the extra cash for the pros. Otherwise your going to fine yourself investing in them later anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Noise cancellation

    Rated 5 out of 5 stars

    Apple has perfected these perfectly!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I admit I had to adjust to these! Meaning the transparency mode where everything gets all quite and the microphones enable you to hear everything outside so clearly while pausing you’re music at the same time! As I’m writing this review I’m listening to the limited edition audio book by Rakim titled “sweat the Technique” and everything is so clear and has excellent sound quality as a guy who collects headphones from beats to JBL to my favorite bowers and Wilkins P7 wired headphones. As far as battery life 4 in a half hours is pretty accurate as most work outs are for a fraction of that time depending on your work out routine of coarse!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Excellent utility purchase

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I started looking for wireless earbuds with active noise cancellation, I checked competitors like Jabra, Sony and others just because I didn’t want to be biased by brand loyalty. I have many apple products so it was a no brained that AirPods Pro would fit better than others in the ecosystem. However after using AirPods Pro for a year, I would say I’m extremely happy with this purchase for several reasons like connectivity, decent battery life, audio quality and the output overall. It has been a utility purchase for me because I walk around my home and workplace while leaving my phone at the desk a lot of times. I was amazed by how far I can be away from the device and still be connected to my AirPods. Excellent piece of earbuds with occasional connectivity issues but the updates keep rolling. I would definitely recommend the AirPods Pro to any buyers out here, who use wireless pods a lot in day to day life. I would also recommend spending more to go for quality, rather than buying other cheaper options.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation
    Cons mentioned:
    Ear tips

    Rated 4 out of 5 stars

    Much better than expected

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always used Bose earbuds simply because they never fall out of your ears and sound great as well. I’ve always used the soundsport wireless and switched to the soundsport free when released. My biggest gripe was after 6-8 months the battery degrading was very noticeable. I’ve wanted to try the Apple AirPods since the first release but knew the design would not hold up to my expectations. When the AirPod Pros were released, I really started giving it some interest. I finally gave in and they’ve left me speechless, though one flaw, let’s get that flaw out of the way. The silicone ear tips. They’re ok but do not stay in my ears like the Bose. I find myself readjusting several times. With some talking or chewing, you can feel them slowly sliding out. I hope Apple has a fix for this in the future? In the mean time, I’ve looked into a fix myself and ordered some memory foam tips for the AirPod Pro. Awaiting that shipment. And the good. For starts, I had no idea the AirPod Pros were noise canceling. You can imagine my excitement when I first noticed while getting started with them. They have great sound and packed with awesome features. Knowing what I know now, I only wish I would’ve grabbed these when they first released. So do yourself a favor and stop by BestBuy today and pick up your very own Apple AirPod Pros.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Noise cancellation

    Rated 5 out of 5 stars

    So Good!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! The sound is great! and they fit very well!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Noise cancellation

    Rated 5 out of 5 stars

    Worth the upgrade to Pro

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stays in my ears better than regular AirPods. Love the sound! Easy to connect to phone or iPad. Great feature - you can either use noise canceling or let yourself hear some of the surrounding noise if needed. Use them all the time. So many cute little cases available online.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Fantastic Even With Daith Piercings

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright, everyone seems to have covered sound quality and connectivity. Which these are fantastic with both. I am here because of what I couldn't find an answer for when looking to purchase these - I have a daith piercing in each ear so the question became "can I even use these" - the answer appears to be a resounding yes. They don't cause weird pressure on the piercing itself or discomfort. Most of all it doesn't cause the AirPods to sit at an off angle or anything. Granted, this is my experience and everyone's ears/piercings are different. As a note: my daith piercings are over a year old and completely healed with minimal jewelry. Also, if you still have concerns you can go to an Apple store and test fit some as long as they aren't running COVID precautions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ipods, definitely an improvement over the first generation. Use them for all my work meetings and of course for everything else. Quality is great and like the additional background noise reduction. Easy to use, connect and charge quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    They are good, not great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that fact that the new AirPods pro where smaller then the other ones. I have small ears and sometimes the other ones would fall out. There in the other had are build with small ears in mind they fit snug inside the canal of the ear which sometimes after wearing a long time they do start hurting I’m talking about after about 1-2 hours of wearing them. I do like the fact that you can set them to read messages off to you while you have them on. They do have 3 modes noise canceling, off, and transparency mode which the last one is for everyday use the other two modes you will not be able to hear around you very well. I like that charging it will last all day with normal use. I would recommend but I would also advise to buy the Apple care with them cuz you never know they seem a little fragile because sometimes they disconnect and sometimes the different modes don’t work. And 1 time so far their was a buzzing noise comes from the left side and they where doth charged it didn’t stop until I placed them back into the charging case.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Apple head phones

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say these Apple headphones are pure perfection they work great when I’m using them noise cancellation is awesome I can hear conversations good when I’m talking I don’t have to touch my phone to answer it I love these are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 4 out of 5 stars

    THERE AMAZING!!!...THEY SUCK!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're reading this, you're checking out the AirPod Pros. You want an honest opinion and insight from someone who has purchased them. You came to the right place. I bought these as a replacement for my Bose Truly Wireless earbuds. The features I was most interested in was the noise cancelation and the seamless integration with my Apple ecosystem. Apple did it again - easily one of the most feature-rich earbuds on the market. The noise cancelation is decent, the pairing is almost too easy, and with the software updates announced at WWDC 2020, you'll be hardpressed to find earbuds that are better suited for your iPhone, Mac or any other Apple device. So, why would I say they're amazing yet suck? They do everything but stay in my ear. The Bose earbuds have the "Stayhear" design, which, well, stays in your ear...no matter what! I've had the AirPod Pros fall out of my ear while just sitting there eating dinner. I haven't even tried running with them yet, let alone doing something more vigorous like playing basketball with them. With my Bose, I could play ball full go and not have them fall out. Being able to use earbuds when pushing myself when working out is the principle reason I buy wireless headphones. This is very important to me. There is nothing worse than having my earbuds pop out when I'm pushing myself. It's important to note that what I tried are the medium size buds. I did the sound test, and it came back as a "good" fit. I will be testing out the larger tips today...but I'm not hopeful. If the mediums pop out while eating ziti, I don't know that the larger ones will stand the stress test of a hard workout. If you don't intend to use them to exercise or you don't move around a lot, this might be an excellent choice for you. I'll keep you posted if you are interested in the feedback.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Noise cancellation

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, the transparency and noise cancelling modes are also so cool. The battery for me personally goes a long way, I usually only have to charge the case every other day. Switching from the Gen 2 airpods to the pro model, is different but pleasant. The functionality with the phone and the pods are super simple to understand and is really fluent.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Good but not amazing

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CONS: -The bass is underwhelming. I had a pair of Samsung Galaxy buds before I got these. The buds had a nice sound to them especially when it came to bass. As a person who loves to listen to hip hop and lo-fi, these airpods just dont feel like they're lacking some bass to truly enjoy the music. -Battery life sucks. Compared to the Samsung galaxy buds, these run out of battery VERY fast. Granted its probably the size and active noise canceling contributing to this but with other brands like Sony and Samsung packing lots of battery life into these small form factors, I feel like Apple could have done more to get a bit more usage out of one charge. Just as a comparison, Samsung's WF-1000XM3 buds have 6 hours of continuous music playback time. Thats two hours more of listening time than these. PROs: -Noise Canceling. This is an awesome feature and what you're really paying premium for (besides the brand). Its not the best at noise canceling but it works well enough that you can block out most unwanted sounds when listening to music or videos. There still is a little sound that comes through if your environment is loud enough but they block enough out to where its very bearable. -Pairing. Its super easy on an iPhone. You open the case for a few seconds and tap the connect button. Thats it. -Find My Buds. I lost my pair of Samsung Buds which is why I ended up purchasing a new pair of wireless ear buds. Because im a forgetful person, being able to open your find my app on your phone and showing you where you last used them is nice. Disclaimer though, if you have them in their case, you cant play a sound to them. They have to be outside of their case, with at least some charge to play a low pitched tone. Overall theyre ok but I feel like theyre overpriced for what they offer. Im going to continue to use them for a few days and decide on whether or not I want to keep these or get a different set of earbuds like the Samsung Galaxy Buds +, Sony WF-1000XM3s, or PowerBeats Pro.

    I would recommend this to a friend