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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 37783 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers love the AirPods with Charging Case (1st Generation) for their exceptional sound quality, wireless connectivity, and comfortable fit. Many users appreciate the convenience of the charging case, while some find the price to be a bit high. Overall, customers are highly satisfied with the product's performance and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 37,781 reviews
  • Pros mentioned:
    Comfort, Wireless

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Apple's headphone have been the only ones that fit me perfectly! They are by far the most comfortable airbuds I have ever tried or owned. Period. So i was skeptical about the wire free bluetooth stlye based off of potential loss but the took care of that aa well.....to a certain degree. They can track the charging box and not the individual airbud(s). Now I know that are not rated for water/moisture but I use them to workout and run and they still work! 1 side has kicked out before but there has not be any damage and I assume it is due to that bud not having full power. And did I mention I have/use Samsung?! Yes...it works with Android and there is an app in the Google Play store that works just like the native iOS on iPhone which would give you feedback on the charge level if the case and each bud! Love this product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I LOVE THESE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about these airpods!!! I've only used these for about two weeks from when I post this and they are perfect. No matter what I do they stay in my ears, and the sound is great compared to almost any other wireless earbud. I think the big kicker here is the accessibility of these. Unlike almost any other Bluetooth headphone, these things just connect, and start working immideaty when they go into your ear! Along side this, changing and battery life is awesome! I usually keep my airpods inside its case whenever I'm not using them. The charging is quick and simple, and they are back 100 percent in minutes. At the moment I've gone about 3 days without charging the case and after constant use, it's only gone down to 50%. The only cons that I can really say for these are 1. Sound quality (if you care for something that has more than just average wired earpod quality) 2. Popping (only in the sense that they pop ever so often only when starting and stopping the occasional YouTube video) and 3. The looks. My biggest problem with these were the looks. The white makes them show much than they already should, and the white gloss can collect a lot of scratches. I easily fixed this problem by just getting a black case and skin (photos below) and they look so much nicer and the airpods look almost half as small. To sum these up...totally worth 160 bucks!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Surprisingly good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really been fans of the EarPods that come with the iPhone, and my purchase of the AirPods was totally random. I walked into the store and was browsing casually and to my surprise, when I asked i could place an order for the AirPods, they actually have one in stock in the store. Without hesitancy, i purchased it on the spot. Here's what I like about them so far: The sound is better than I expected, especially with the bass. It seems Apple has tweaked them to reproduce better and deeper bass which is so lacking in the EarPods and other earphones, the Beats Wireless included. They actually stay in place. I wore them to workouts, doing cardio etc. they never fell out. I was planning to get some silicon covers for the AirPods, but don't seem to need them as they stay in the ear once they are in. What i don't like other them, especially while doing cardio is accidentally activating Siri when wiping the sweat off my face, sometimes around the ear areas. Any accidental tap of contact will activate Siri causing music to pause halfway. Overall, the AirPods are surprisingly good for its sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love my AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteries Last a long time. sound is great I use them at work on my daily walks I’m really glad it works.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Wireless

    Rated 5 out of 5 stars

    Airpods Impressed me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consider myself an average or rookie audiophile and this is also my firt time trying anything Apple. I recently purchased the iPhone X, coming from HTC U11, Pixel 2 XL and other phones. (i tend to switch every 3-4 months) so far the experience with iOS has been different but not in the negative way. I am always listening to music, and this is where my investments goes into. I have high end wired headphones, multiple bluetooth earphones, portable DAC's and etc. I wanted something to compliment my iPhone X and although the Airpods 2 will arrive later this year i decided to purchase them and once the new ones come out just give the 1st Gen to my wife. I have to tell you i cannot be more impressed with connectivity, audio quality (impressed with sound mids and highs crisp, bass is enough to get me by) i also own the Jabra Elite 65T and I find myself going back to the Airpods... sorry for this long paragraph but just shows that i do appreciate the advances that Apple has made

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless

    Rated 5 out of 5 stars

    Never Going Back to Wired EarPiece

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally bought these AirPods. Crazy thing is, my daughter convinced me to get these. I didn't want to shell out the money for a wireless earpiece but she kept on telling me that it's worth it. So I did. After purchasing these, I've decided to never go back to wired earpiece any more. This is just too convenient. I love the part where if I just need to use one pod when I need to make a call, there's build in mic on both. The charge however is a different story. For this tiny little thing, I listen to music for hours and it just never run out of juice. Seamless connection to my iPhone of course. There's nothing I can say about the user-friendly functionality of Apple products. You should buy this now, even if this is just the 1st generation. You will not regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wireless headphones they come with it’s own case that’s a charger too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Greatest Ear Buds Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK. I didn't think these were going to amount to much, and the price I thought was outragous. However, not only do they put out great sound, you can lave your phone in the basement.... talk, text, ask siri, and make calls while walking all over the place. I love these so much! Also, they work great with non apple products too. The auto BT connect is a nice feature too. A+

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My favorite headphones, but needed a lil' help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you liked the original Apple ear-pods, you'll love these. If you disliked them, you'll probably hate these. I could not keep the original EarPods in my ears to save my life. Any little motion of the head and they'd pop right out. These are the same. Heck, they're worse because if they aren't seated in your ears perfectly, the sensors stop playback. HOWEVER, there was a solution-EarBuddyz 2.0, Silicon EarPod/AirPod covers. Without them I would have given the AirPods a rating of 2 stars because the darn things simply would never stay in my ears. With them, my AirPods are secure enough for any activity. Sound quality of the AirPods is about the same as the EarPods as well. Possibly slightly better. And they are very easy to set up and use with an iPhone. I've had many Bluetooth headphones in the past, but the AirPods (ergonomics aside) are now my favorite.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Absolutely Love Them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my first Bluetooth headphones 2 years ago with the Beats solo2 headset. As much as I liked them having the wire between the two could still be a pain at times depending on what you're doing. The new AirPods are phenomenal from the sound quality, ease of use and just the general quality. These are my new go to headphones, I love the fact I can just use one at a time if I want and the fact the case is a battery also so it charges them when you place them in the case. Worth every cent!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple got it right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods are amazing and sooo portable. A must have!!! When I first got them I thought that they wouldn’t be that good, I wore them for a whole week and thought to myself, Apple makes amazing technology. It so seem less, and works very well with my iPhone and the sound quality is out of this world. Two thumbs up Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a gift from my husband and it’s one of those things you never think you need but when you get it you wonder how you’ve gone so long without it. I love that I can double tap to answer and end a call. I love that I don’t have wires. I love that I look cool (is that a thing) my parents and everyone else wants some too now. Also I feel like the calls are so much easier and ppl can hear you better on the other line. Only con is it scratche easily so I have a rubber silicone case around mine and also the magnetic part kinda wears out from opening and closing (because it’s so satisfying) and leaves tiny black marks from chipped white paint

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Volume control

    Rated 4 out of 5 stars

    Awesome so far and one negative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been having these for about a month, and I'm liking them so far. My favorite thing is that it tells you how much battery life is left on the headphones and the charging box. When I bought them I didn't even know the box charged the earphones, it crazy. The negative thing is that you can't turn the volume up and down from the earphones themselves but I'll live. lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Love Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an Apple fan boy since my first Mac back in 1986. I've NEVER been one for Apple earbuds in all the time they've made them from the 1st iPod. I've always bought 3rd party ... until now! I usually don't write reviews of Apple product ... but I like these so much I just had to. I'm impressed by the sound quality, and especially how easy they are to use. I use them all the time now to listen to music & to make phone calls. With music, whether it's my own ripped library, or Spotify et. al. ... I'm impressed by the overall sound quality — even the bass. And the sound quality in and out during phone calls is quite good as well. Even asking friends, they say they can't tell I'm using my AirPods. I've even bought some accessories, belt clip case & silicon hooks to help keep them in my ears a bit better. With these extras I carry & use them all the time — even grocery shopping — which I NEVER use to do. All in all ... I do love 'em ... and would recommend them to friends & clients.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid quality overall Best Bluetooth device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical about the AirPods because the EarPods aren’t the best so I originally went with beat X and I was rocking with those for a while until I ran into a friend with AirPods and started a debate on which was best. AirPods won hands down more Pros then Cons and sound quality was not compromised which was a big problem with the beat Xs the bass was absolutely absent call Quality was fine but listening to music was not a good experience but on the AIRPODS Everything works great no flaws distance Bluetooth strength is amazing so quality is amazing call quality is amazing and it’s truly wireless and they last all day for me with my use and when there low I pop them in the pod case and 5 10 mins later I’m Golden Best purchase get them now!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    They fit some people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: *They seem to be very high quaility. *The Audio is great -- as expected, similar to the normal pods. *Very light. *When using the case, the airpods last for a long time. Cons: *Fit my left ear decently but fell out of my right ear. Had to buy Earhoox to maintain fit. These 'Earhoox' do not allow the airpods to fit in the case so it requires them to be removed each time. *Friggin expensive. Overall, I'm keeping them I love the quality and removing the earhoox is worth the flair to me. Very happy with the purchase. I bought an extra case to hold my earhoox and my airpods. Also happy with that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Apple goes Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for what they are. They give wireless music in a small package. They charge in minutes in there case to let the music flow for hours. I would recommend if you like the EarPods that come with the iPhones. If you don't like the EarPods then I would say save your money. The sound is great, but remember these are not Bose; Bang & Olufsen or Sennheiser. With an update on the iPhone you get the option to change what the tape feature gives you. I have mine set to change songs instead of activating Siri.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great EarPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is slightly better than the wired EarPods they are louder and feel secure in your ear and don't fall out easily like you would think. While the charge only last about 4hrs depending on usage the charging case does charge them back up pretty quick.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love new tech stuff. And these little guys are pretty cool. I have fairly small ears, and they stay in my ears. I haven’t ran in them yet but during workouts and just walking around, they have stayed in my ears. The price is not too crazy for these earphones, considering. The sound is actually really clear and loud. It cancels out most noise, depending on the volume. I bought a carrying case to attach to my key chain, and that helps me to grab them and go.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great for runners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These unit are great , I,m a runner they stay on and sound great. I have tired other units and they never stay on or sound as great. I would recommend these for runners and walkers.

    I would recommend this to a friend