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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 79173 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers highly value the AirPods with Charging Case (2nd generation) for their sound quality, ease of use, and battery life. Many also appreciate the connectivity, comfortable fit, and fast charging speed. The design is a favorite for some, while a few customers have reported issues with volume in one of the ear pods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 79,173 reviews
  • Pros mentioned:
    Connectivity, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Easy to connect and easy to use. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable reliable clear charges fast and last long

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Esability, sound quality battery life. Top three traits for the AirPods

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy Air pod purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality product! I will buy from best buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, long batery life, and great sound. I would definitely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to manage easy to connect good sound and long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    Superior Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new airpods. No wire hassle, super music quality and fit great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially annoyed at having to purchase these AirPods for my new phone. However I am now a convert. I can roam all over the house listening to music without dragging the phone with me. Sound quality is great. I am a bit paranoid about them falling out of my ear and either stepping on one or losing them. But for now I am enjoying them immensely.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AirPods! Quick charge and long lasting battery. Sound quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love these AirPods!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit, good quality, thought I would not be able to keep up with these but, to my surprise, I do and I am extra protective of this great product that makes my life easier since I do business on my phone everyday, all day!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    MUST HAVE ITEM !!!!!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an iPhone & listen to music, these are a MUST HAVE ITEM. The ease of use is super important to me and these are easy to use. Also, these are the best totally wireless earbuds I have ever heard. I didn’t expect much bass, but they sound really good on the low end. They don’t sound like a 12 inch subwoofer, but they are not 12 inches. They sound so great that we bought a second set.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Original apple brand

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use nice sound hi recommend long life battery

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Sound Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound Quality!! They charge pretty fast!! Easy to carry with no messy wires!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Pro v1 for about 2.5 years. They’ve been pretty solid and consistent, but the other day the left one just started making crackling noises, to the extent where it’s unusable. So my search for the next great set of ear buds began. I’m firmly within the Mac universe (iPhone, iPad Pro, MacBook Pro), and pretty much every earbud review you read presumptively points Apple users to these. I get it, but frankly I’d never been overwhelmed by the audio quality of my AirPods Pro, and as someone who travels for work the ANC was very mediocre. Additionally, the “seamless connectivity” between Apple devices that all the reviews tout is, in actual practice, quite annoying to me when the airpods automatically and presumptively switch devices without my input.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use, Sound quality

    Rated 5 out of 5 stars

    EarPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality -and easy to use. Syncs automatically with iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than wired alternative

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these daily. They’re great. My only complaint is that the find my device app is pretty useless with AirPods because the case needs to be opened to update the location and the sound will only play if the AirPod is out of the case. Sometimes there are connection errors that are frustrating but overall I like these better than the wired alternative.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my girlfriend that uses apple products and she is absolutely in love with these. She loves the sound quality and how long the charge holds. With an iphone, make sure you bluetooth is turned on, and open the airpods case. Its as simple as that. The case and buds are small and compact enough that they're easy to lose so make sure you get a carrying case for these!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Xxxxxxxcc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved our purchase,I really want one for me because it is excelente buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound I love them very easy to use and does not fall out of my ears

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great. Work perfectly with an iPhone. Easy to pair and use right off the box.

    I would recommend this to a friend