Customer Ratings & Reviews

I think these are good for everybody and everyday use but honestly I think Apple always wants too much money for their products. Coming from a huge Apple user and fan.

Very nice AirPods…. I can’t say much upgrade from the Pro2s which I had and was very happy with them.

They work fine, just wish they would make them in a all black version

Not bad at all to bad you can’t trade old one! I will recommend this product

Big improvement over the earlier model, and they stay in my ears.

Good product. Hate the metallic sound that sometimes comes out of them

Great experience as a 1st time air pod owner. Would recommend

Perfect for my daily activities running, and working

I’m beyond frustrated with Best Buy. Best Buy hires third-party delivery carriers and the one they used “Roadie” literally stole the AirPods out of the box and still sealed it up to make it look like everything was fine. When I reported it, Best Buy claimed they did a “thorough investigation” and still denied me a replacement or refund. They then told me to contact my local law enforcement which I did and filed a report the report was approved and I sent them this documentation and they still denied it. I find that completely unacceptable and honestly ridiculous. I’ve been a loyal customer, and to be treated like this after being robbed through their delivery service is unbelievable.

Nice headphones would recommend to any one. Great product!

Working really well good purchase, would recommend these to other people

I never write reviews but Best Buy convinced me to. We purchased Air Pods as a gift for our child, and after ordering them found out someone else already planned the same gift. Best Buy advertises that items can be returned until January 15th. I've been attempting to start the return online for weeks but their system shows that the the package wasn't delivered so it won't allow a return. Fedex delivered the package on December 17th and their tracking number says so, and even has a photo of the package by my door. I finally got ahold of a Best Buy representative on the phone and she told me that I have to call FedEx and ask them to "mark delivered." I reluctantly called Fedex and they tlod me exactly what I expected, the package is "marked delivered" in their system. I spoke to a Best Buy supervisor and she told me there is a "glitch" in their system and she is unable to process a return. Her only option for me was to return the air pods in person at a brick and morter. When I tried to explain that is not an option because the closest store is 150 miles away she told me that she did all she can do and hung up on me. I'm curious how many others this has happened to and if it's an intentional scam? I'll never do busy with this company again.

Good earbuds, wish they hadn’t lowered case battery life from last gen.

Bought it for live translation use. Didn't knew it cannot be used for iphone 14 pro max.

The update is real bad. Sometime only one earbud work and have some mic issue during calls.

Excellent AirPods i would recommend it to my friends

Love these air pods they are really nice or maybe because I had the old ones before

It started to have issue to pair with my phone, iPhone 15 plus, don’t know why but it shows connected but the audio comes from the phone not sure why

They was good but didn’t have enough bass in the earbuds

Sound is good but they keep going in and out by themselves. Can’t have a conversation without it cutting out.