Customer Ratings & Reviews

Poor sound quality and left ear pod after one hour of listening stopped working.

I actually like the AirPods Pro 2 for noise cancelling. I have changed through all the ear tips and cannot get a good noise cancelling like I could with my AirPods Pro 2. It is a big disappointment and a huge waste of money for me personally.

Apple products have gone downhill in quality and comfort. The case is flimsy and the magnet hardly keeps the top closed. They don’t feel comfortable in your ears and they took away features that made them better. Would not recommend.

I returned them. I have had every single airpod version and they are always great except this one: The Pro 2 has better noice cancel, and were more confortable. It was like paying more for a downgrade

I have had 4 pairs of these in the span of the time when they first came out, they have problems from factory like microphone issues and static sound above half volume.

The quality is really bad. They already broke and just missed the return period by 15 days. The case doesnt charge. Need a new case for it

Purchased them for Christmas when she opened them up everything was great but a week later one broke but it was passed the 15 day period so a 300 pair of Ear buds I’m stuck with. Never gonna buy from Best Buy

Bought these AirPod pro 3, after a month would not charge anymore , had to be sent in to apple care. Stated they had to replace a part in case, received back , They kept my original box, and ear tips , not happy!

Came late and now they broke a past return date. Let’s see what they say when i bring them in - they arrived right before Christmas. Broke yesterday Jan 24.

Worst update ever. Ear piercing feedback. I thought I had a defective pair so I exchanged them and it was just as bad with the second pair. I returned them and got the app2 again. Perfect. Don’t waste your money on the 3…

These seem to always be low battery even when charging daily and VERY LIMITED USE. Not sure if i jist got a lemon batch or what. Ridiculous for the price. Also beeps randomly. Flashes orange constantly.

Amazing AirPods Pro 3! The sound is super clear, and the noise cancellation works really well. They are very comfortable and stay in place while running or training. The battery lasts a long time, and the new features Totally worth it!

Had to return them because they wouldn’t stop making this painfully awful squealing noise in my ears. Ended up getting the Pro 2s instead and they are LEAGUES better.

terribe finding design. horrible warranty. 3 generations AND YOU still cant find them pricesly.

One of the earbud make noisy noise after buying. But service is good

they sounded o just OKAY...But they are fragile...And they need to be EQ

I ordered my airpods that says next day delivery its been 12 days i didnt get my order. Never ever ordering again on best buy… very very poor and worst ecommerce site ever used

Ordered on 12/25/2025. Supposed to arrive 1/5/2026. Still waiting for FedEx delivery 1/10/2026. Got zero follow up from either FedEx or Best Buy

Absolutely horrible, do not buy them. It won’t let me leave a zero star. Save your money and just buy the previous version, the new version sucks. All I hear is robotic sound, sounds like I am listening to a Terminator movie.

Great at first but the AirPods case won’t charge and over heats