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Customer reviews

Rating 4.3 out of 5 stars with 163 reviews

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86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 163 reviews
  • Rated 3 out of 5 stars

    The prince with warts.

    Posted .

    This is great for anyone why has his setup within the range of 15 feet. Though the setup is a bit tricky, it still works great and is very light weight. Its very compact and wireless-N based. The price of it is decent. But anyway the conclusion is.... Get it if you really need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for hotel use

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    Posted .

    I bought this when I went to Prague. The hotel I stayed in charged $20 per day for wireless or free for wired. I plugged this in the wired and it allowed my mom and I free wifi for our stay!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .

    Like all Apple products, works flawlessly and does exactly what it’s designed to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airport express - excellent router so far!

    Posted .

    I had a Belkin router that lasted for about 6 months. It started to drop its connection every 30 seconds at night, and had to be restarted constantly. I became frustrated with it so I researched new routers. I recently became a big fan of Apple products, buying both and Ipod Touch and a MacBook. At first I was not too interested in this router, since I also had a lot of wired connections to set up (this only has one ethernet port). After looking at the other routers available, I noticed that all of the ones under $100 (my price range) had mixed reviews. I noticed that this Apple express router was rated better than the others. I looked into it, and found some characteristics I liked about it: mainly wireless music streaming, wireless printing (although my printer already was wireless), and it was made by Apple which is known to have excellent build and performance. The down side was that it only had one ethernet port. The airport extreme had more ethernet ports, but was too expensive for me, so I ended up buying a cheap, but highly rated dynex wired router and the airport express. Heres what I did: I connected the wired dynex router to my cable modem, then ran an ethernet cable from that wired router to my airport express, and like magic, I had wifi (from the express) and wired connections (from the dynex router). The airport utility setup is easy and it asks you what you want to do with router, so I just told it I wanted to connected to another one and make it a bridge. Very easy setup. I have only had it for a few days, but it has not dropped any connections and the speed of the internet has been satisfactory. The music streaming is nice. I am still experimenting with it. One more thing: my house is a normal sized ranch (one main floor and a large basement). My bedroom is in the basement of my house, so I connected the airport express in my room (behind a large desk) in the basement. I feared that the wifi would have trouble traveling upstairs through the cement walls and the ceiling. I was wrong, the wireless signal is excellent throughout the whole house, even outside and in the garage. I am very happy with the wireless and am amazed at the distance of this little device. Overall, I would highly recommend this router. Do not forget to price match Apple for $99.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A versatile wireless solution...

    Posted .

    This product has a variety of different applications around the home or office. At home I use the AirPort Express as not only a wireless repeater to extend the range of my wireless network, but also as a hub to connect my sound system and printer so that I can access them wirelessly from anywhere in my house. It especially comes in handy when I want to stream content or remotely control my iTunes library using my iPhone, iPod touch, or iPad. I have another AirPort Express, which I take with me on-the-go to work. At meetings where I have a Keynote/PowerPoint presentation, I am able setup a temporary wireless network so that I can remotely control slideshows on my Mac using an iPad or iPhone/iPod. This way, as people are viewing my slides I am able to face my audience while still being able to glance down at any presenter notes I made. Overall, I wouldn't recommend this product as a stand-alone wireless base station simply because of its limited range unless you live in a small home or apartment (you can get cheaper wireless routers for this purpose). However, it is extremely useful as a wireless repeater, and as a hub for wireless printing and media streaming. No matter where you plan on using this base station it has a variety of uses while also being portable enough for you to take anywhere. It's pricey for its size, but definitely worth the money in terms of its features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airport used as a wireless range extender

    Posted .

    We bought this to use as a range extender for our Airport Extreme that unfortunately had to be located on one side of our very spread out home. The Airport is plugged into a wall socket about 1/2 way across the house and has extended the range of our network to not only the far side of the home but also to the garage and out onto our patio. Since it's mounted on the plug I didn't even have to find a surface to set it on so there's less clutter! Setup was surprisingly easy considering we're running four wireless Windows machines on the network in addition to our iPads, iPods, Apple TV and iPhones. One of the surprising benefits to this extender is that my old Windows 98 laptop automatically finds the network every time I turn it on. With my older Logitech router and Hawking extender I usually had to repair the connection every time I started the machine up - now it just finds the network and works. AND it does it very quickly - much faster than with the older Logitech router. This helps my Apple TV to load programs from iTunes and Netflix with very little lag time. No more stopping and starting like with my old Wireless N devices. Sure, Apple products are usually a price premium over other devices on the market but the ease of setup and use coupled with the overall user experience makes them a good value for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Instant Hotel wifi for iPad

    Posted .

    I lover my IPAD and use it more thn my laptop. Especially when traveling, Biggest issues I have had is that a lot of the hotels I stay in have wired ethernet, but not wireless (Go figure why the top level Marriot logo has only wired and the cheaper Farifield logos are wireless - and FREE) . I bought the APE as a mobile wireless router. It had to be set up through the laptop (Could not configure through the iPAD), but once configured it works likea charm. Plug it in to the ethernet cable in the hotel room and viola - instant wifi fro the iPad. Been using it for 6 months now with no issues. it is small and compact and fits in my computer bag very easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

    Posted .

    Recently I have been looking at wireless printers and also surround sound systems. I primarily want the stereo for when I play my iTunes. This is the perfect product for me. I am a HUGE fan of apple products so I was browsing Apple's website to see what they offered before purchasing a new printer. When I found this product I was very excited. I read the reviews on it (as i always do before purchasing anything) and was a little disappointed by the bad reviews this product has. Based on the feedback people said they have issues setting up the network. Well I just got home roughly 30 mins ago and I am already set up and using the device. I have already printed wirelessly, browsed the web, and I am currently listening to iTunes without connecting my iPod to my stereo system. So if you have spent more than 30 mins working on setting this up then MAYBE you should consider giving apple a call and telling them you aren't the brightest crayon in the box. ;) OVERALL i am happy with the device and would recommend this to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but...

    Posted .

    I installed 4 of these to to enhance my in-home signal originating from an Airport Extreme. I placed them in the LR, Office, MB, and my son's room. The home is approx 4,000 sq ft.. Surpisingly, I still have a few places in the home where the signal drops off a bit. This is disappointing as the Best Buy sales person told me that I would see no signal drop. Anyway, once they are connected, they seem to work fine. About once every two weeks I reset the AE router through the Airport Utility app to refresh the entire network. I also use all of these in conjuction with Cat-6, and gigabit routers to connect directly to BR players, game consoles, Apple TV, PCs, printer, and DirecTV media connector. All of these electronic devices now connect at a much higher speed than what they did when I was using Linksys wireless adapters. VUDU now streams without any pauses! I also added a Motorola SURFboard DOCIS 3.0 cable modem at the same time so I'm sure that helped improve the overall speed of my network as well. I wll also say that these weren't excatly the easiest items to set up but most people will figure it out without calling for tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple, Yet Amazing!

    Posted .

    I bought this Airport Express to run my DSL (Now AT&T UVerse) > Wireless with my own security settings [WPA2 128bit with my own password, not the one that comes stamped on the modem/router from AT&T, you can also opt to hide the connection from devices but I have not done so]. Setup was very simple, and still is incredibly easy to access & modify settings - from my Macbook. I use this also as a portable unit when I check into a hotel and want to plug into their wired high speed ethernet, the unit plugs in and sets itself up in under 60 seconds, as long as you configure it that particular way. My Macbook & iPhone work flawlessly with this unit, but when my father comes to visit his Toshiba notebook has some troubles connecting. It can generally find the signal but occasionally we have to reboot Vista to get him on the connection successfully - I think it's a PC issue because like I said both my devices work flawlessly. The signal strength is great - I can get a signal on my PS3 across the house with 3-5 bars strength usually when playing Call of Duty online, and my iPhone even picks up the signal outside the house in the driveway or the street (again - set up the security!). It's wireless speed is faster than my AT&T 2Wire modem's is - the ethernet works great on the 2Wire modem, but wireless signal is not very fast unless it's piped through this thing. Another great feature: iTunes streaming, was very easy to set up and use. Quality is fantastic. I have a headphone cable from Monster with RCA plugs on the end I use > AV Receiver. iTunes implements the controls very well, and using the Remote application I can control everything from my iPhone even though the Macbook is in another room. Overall I am very satisfied with this product, and a steal @ $100 - from Apple I expected a higher price, like the Airport Extreme product, but I didn't need the extra features of that device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank goodness for no dropped signals!

    Posted .

    Pretty straightforward little router from Apple. Was easy to setup, my internet is blazing fast, and it never drops the signal. About all I can ask for. I was originally gonna buy the Airport Extreme, but the guy at the Apple Store told me the Express would be fine since I live in an apartment. I bought a Belkin N router a few months back but it started giving me too many problems with dropped signals and such. Glad I went with Apple. That's two products I've bought from them in the past week (Macbook Pro and Airport Express) that have been top notch. With Apple products you pay more, but you get more from your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and good value

    Posted .

    I don't know into what environment some of these people who had problems are trying to install, but I bought an Airport Express last night and installed it with no problems. All my existing software was already up on the recommended Service Packs or release levels. I use a Vista PC with a Linksys network. The Airport Express came right up and joined the existing network just fine. Somehow the security type info on the computer (but not the password) got changed, but Vista told me it had changed so I set it back and there were no other problems. I set up the Airport Express to drive my stereo. The sound is clear and the data stream is strong. Before I installed it I downloaded the (free) iTunes Remote app from the iTunes store. I now use the Touch to control the iTunes that resides on the laptop in my bedroom, as it feeds the stereo in the Living room, while sitting in there on the couch without having to run back and forth. Cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product...Initial setup...Not so great

    Posted .

    We had an installation company come out and price out $27,000.00 for a whole home audio package. Sound in 7 rooms all coming from the basement, and not utilizing my computer or 40GB mp3 collection. (that was a MUCH HIGHER cost). When I saw this, I figured it was going to be horrible sounding...cordless telephone quality. WOW...I was sadly mistaken. If you are running at least 802.11G or better, you get great sound and nothing missing! If you have apple TV, you will need the "N" router...G isn't fast enough. The ONLY draw back on these (I have 4 now) is the initial setup. I believe (my opinion and experience...not actual proven fact) that the utility just either times out too quick to find the devices or the devices are on a timed beacon and the timing isn't long enough/quick enough to hit the utility when it's searching for new devices. Also, if you misconfigure it (you choose wpa2, not wep) I found you have to RESET the device. It will not find it when it's hardwired into your network again and reconfigure it. Lastly...If you are too close to a microwave or a cordless telephone base( I know...common sense) you will knock out the wireless signal to your express and your iTouch. Be aware! I use the iTouch to control my airport express devices and it's great! Other than that...these things are the next best thing to a wired house and 1/10th the cost! Also with Digital Optical cable to a 3.5 jack adapter...you can get digital sound to your home stereo receiver from this. Excellent quality!!!! I would recommend them to ANYONE who wants to have Itunes manage their music throughout the house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a network printer

    Posted .

    For years I was trying to network my printer to my PC laptop and PC desktop but always had an issue with Window not being able to make it work. I recently purchased the iMac 21.5" quad core i5 and decided to give another try by using the Airport Express (AE). Had minor issue setting the AE to my home network (Linksys wireless router - one of the first one the market and it is still working). Called Apple and they told me that your Linksys security should be WPA rather than WEP. I made the adjustment on my Linksys and ta-da...my iMac was able to connect the AE to my home network. I have a Epson printer connected to the USB port on the AE. I also download Bonjour to my PC laptop and my old ancient PC desktop. All three computers (iMac and 2 PCs) are printing to the stand alone printer that is connected to the AE. Another wonderful Apple product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Wonderful

    Posted .

    I purchased the Airport Express strictly for it's music streaming capability. I have read numerous reviews all over the web with people complaining "How hard" it is to set this up, especially with a pc. Well, as per usual with tech reviews it's "user errror". The airport express could not be easier to setup, it literally took me 4 min to configure, including loading software and the boot time of the device. For use as a music streamer with a PC and existing router, you simply connect to your router via an ethernet cable, open airport utility you just loaded, select configure, join existing wireless network, enter security info(If your still using WEP take this as an oppurtunity to switch to WPA, WEP can be hacked in less than a minute, it's a false sense of security these days), go to airtunes tab, allow music streaming, name your unit if you so desire, click apply and your done. Let the AE reset, plug in near your stereo, connect and away you go. It took me longer to write this review than it will take to setup, with a little common sense, uh oh!! It works great as a router and WDS also, though I have no need for that. The audio out is also freakin' sweet, either use 3.5 mini jack or a digital optical(requires seperate adapter, got mine at a local tech shop for $3) The sound quality is great, I have an audiophile setup Denon receiver, Canton speakers, and it is truly spectacular. Turn of the eq and other settings in iTunes, and it delivers perfect bit for bit info to your receiver to decode, no drops, hiss anything. I also picked up an ipod touch and use it as a wifi remote to control music playback from my server running itunes, anywhere in the house. I've been a long time PC fan and have never owned any mac products till these, truly intuitive. I've been converted. Just ordered the new macbook, and 3 more AE units for different rooms of the house, True whole house audio, all in perfect lossless, over wifi. A++++ Apple, you rock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very elegant solution

    Posted .

    I normally don't write reviews, even though I depend on them (I admit, I'm a parasite), but I had to put in my $.02 for this product. First, one general gripe: people, please check your grammar, spelling and punctuation. Just because you're not in school you're not exempt from basic English skills! That said, I don't get the complaints about price. What do you get with this device? Wireless-N router - check. Wireless print server - check. Wireless range extender - check. Wireless music streaming - check. All this in one device for $100? You have to be kidding me that it's too expensive! I understand the complaint that it may be hard to set up on a PC, but ask yourself this question: what on a PC is easy to set up? That said, just go to www.apple.com/airportexpress/setup.html. The instructions are pretty explicit. This is a great product that does exactly what it's advertised to do. I have several in my house that serve my printer and two different stereos and I couldn't be happier. Finally, the range is great as well. My router is on the 2nd floor of my house, and one of the Airports is 2 floors down in the basement (through two floors and several walls), and the signal strength is always excellent. Before you bash a product in the review, consider all the variables that may be affecting performance (i.e. your router, modem, home construction, computer, etc.). Buy this product, you won't be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to set up

    Posted .

    I purchased the Airport Express to extend the Airport Extreme I also purchased as my signal with just the Extreme was low at my home PC which is 60 feet from the base unit. I've installed the base unit at my TV where it's connected to my Blu Ray player to take advantage of the 1G ethernet connection. Using my iPad and the Airport Utility, I set up the Express in 60 seconds. I had to try different locations to plug in the Express and found a spot where I now have a signal rated as Excellent compared to Low or Very Low. I was able to determine where my signal started to get low by testing the download and upload speed using an app called Speedtest.net which the local Best Buy specialist suggested; it worked like a charm. With the Express, I'm now able to take advantage of the higher transmit and receive rates put out by the Extreme as compared to my old router. Both the Express and Extreme are very sleek. You know the internet is working when the single light is green; no continuously flashing lights like most other routers. Airport Utility tells you what is connected to which device and the signal strength. I now have wireless throughout the 3 floors of my house, the basement, and the front porch. Very satisifed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for extending network

    Posted .

    The unit setup easily with my airport extreme. I mainly have it plugged in in the game room so I can hardwire my PS3 to it. It's a huge difference in speed as well as simultaneously playing music through my Bose stereo system wirelessly. lve being able to literally carry it around the house, plug it in and 30 seconds later your network is extended. I've monitered speeds at up to 300 Mb/sec. Extremely good range I'll take it outback by the pool so I can play music wirelessly there as well during my "Suday Fundays". There's nothing better than having a wireless jukebox that anyone with their phone can choose the next song.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Product but Terrible Installation

    Posted .

    The AirPort Express works perfectly in my dorm room. I love having wireless printing and music in my room; it is so awesome. Installing the device, however, was terrible to do; iTunes wouldn't allow me to play my music through my speakers, yet the printing worked as planned. I tried everything, from restarting the product to re-configuring it. It was awful. Then, I un- and re-installed iTunes to see if that would work, and it did. If anybody has problems with iTunes (or AirPlay / AirTunes) playing your music wirelessly, try un- and re-installing iTunes, so you don't have to waste two days of your life trying to fix the problem ;) Overall, the product runs well! Printing and playing music is awesome without any cords hooked up to my laptop; I LOVE IT! =D

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It WORKS ! Highly Recommended

    Posted .

    When I was about to buy my iPad, I bought a non-Apple N Router - but could not get it working on my bellsouth.net internet connection, so I returned it. A bit discouraged, I figured let's go try an Apple AirPort Express Station - which I did. Voila - while it didn't work the very first try, with a bit of troubleshooting I finally got it working pretty quickly, but could not get a 'Green' light - only had a steady Yellow light. Nevertheless, it did work flawlessly. It is so portable, that when I'm at my grandkids home, I take it with me. It was there that I had to reconnect it, and finally got a Green light - which now is always Green. Highly recommend this for its simplicity. ALSO, if you do need any assistance in setting it up, you can always make an appointment (if you have a local Apple Store) at their Genius Bar, for a FREE consultation. Also - I think you can get free phone help too. Good luck

    I would recommend this to a friend