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Customer Ratings & Reviews

Apple - Apple Pencil (2nd Generation)-Front_Standard

Apple - Apple Pencil (2nd Generation)

Model: MU8F2AM/ASKU: 6252354

Customer rating

Rating 4.8 out of 5 stars with 2004 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 20 Reviews
  • Rating: 1 out of 5 stars

    can not write on my ipad pro 2018

    Posted
    Tian
    • My Best Buy® Member

    I am totally disappointed in Bestbuy. I bought an open box Excellent condition apple pencil (2nd generation) this Monday and just received it today. The appearance of the pencil is good, but when I look closer, I found that the tip of the pencil is significantly worn. The pencil could easily attach and pair to my ipad pro 2018 and charge wirelessly. The double tap to swith tool also works fine. But it could NOT write! i have tried to reboost my device and repair the pencil, nothing works. Why does bestbuy sell a pencil that does not write? I am so disappoint and upset, and will return it tomorrow. Please do NOT buy any Bestbuy open box device anymore. The only thing you get would be disappointment.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    pass

    Posted
    Paul
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    waited to get the 2nd gen when it finally came I took it home to see it didn't work. took it back and the geek squad girl had no idea what to do with it either then sent me for a replacement. after the guy tried reaching them several times with no answer, he went back to get one. after like 15 minutes he returns and they have none in stock. so I just said forget it I wont even try again. 1st apple product that appears to be worse than their cables

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Good.... but not worth the money

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Giving this two stars because it works and does what it says it will do. HOWEVER.... there is little to no difference between the GEN 1 pencil and this GEN 2. Also this doesn't come with extra pencil heads like the Gen1 and COST MORE!!! I do love however the new charging feature which is magnetic vs the adapter and plugin to the lightning prot of the old one.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Does not work with 6th gen ipad

    Posted
    Mrclean1096
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Doesn’t work with my iPad, which would have been REALLY useful info when I purchased this item with a new 6th gen iPad. Now I’m returning it. Come on Best Buy, help me out! I bought this and the iPad together, at the same time. None of your staff said “btw, those two items won’t work together”.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    easy to loose

    Posted
    pippin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    i only had mine fo over a month before it slipped off my IPad Pro and has never been seen again. the magnet does not work well at holding the pen to the pad. if not perfectly aligned it will not charge. i will not buy another.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Very poor development Apple needs to do better

    Posted
    BEGS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Tip broke off within the 1st month of owning. and the part that screws in got stuck in the pencil. I tried to remove it, but it cracked the rest of the pencil. Very poor development and a waste of $129.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Disapointed

    Posted
    Cody
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Purchased only to find out it did not work with my iPad Pro 10.5”. You would think it would work for all iPads but I guess not...

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Return item

    Posted
    Phil55
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Good pencil but not compatible with other order model iPads. Works only with iPad Pro third gen. Wish I was able to use it.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Pen

    Posted
    Candy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I originally purchased the pen to go with my new iPAd. I didn't have a need for the pen, so I returned it.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Never worked

    Posted
    Sharvd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I tried and tried to get it to connect with my new IPad and the new pencil never would pair. We returned it.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Returned pencil.

    Posted
    MorristheFatCat
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Failed to link with my device. Sought help from geek squad. 20 minute wait, no thanks. Big fail.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Open box

    Posted
    beear
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I purchased this product as an open box item, the device simply did not work as it should have.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't know why I need this

    Posted
    Lilly
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is probably a great product but I am still unsure why I need it.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    This pencil has a glitch

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This pencil has a glitch. It doesn’t sync with the tablet consistently

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Price

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Price too high, needs to be cheaper or better, come with the iPad

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Don’t waste your money

    Posted
    Makake58
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Unless you are an artist this is a waste on money.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    did not connect

    Posted
    cantonian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    did not connect my brand new 2018 ipad with repeated trials

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    It’s aight

    Posted
    Runningman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I didn’t like how the charging port is setup smh..

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Belongs in a china cabinet

    Posted
    Robin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Too long and heavy. Smooth but fragile. Returned it

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Returned.

    Posted
    Alex
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Never used it: it costs way too much for such a device.

    No, I would not recommend this to a friend