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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 147 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Durability

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers are impressed with the excellent condition and performance of the Certified Refurbished iPad Air (2nd Generation), frequently citing its ease of use and appropriate size. Many appreciate the device's value for the price. However, a common complaint centers around the battery life, while some users also noted issues with the screen and limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 147 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Disappointing battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this exact same item for my wife last November as a Christmas gift. Recently my 2013 iPad mini could no longer use the latest apps, so I bought another refurbished iPad Air 2 for me. My wife’s battery lasts all day. If I use mine for a few hours continuously it dies, and is slow to recharge. Not sure why my battery isn’t as good. I guess that’s the chance you take with refurbished products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad - great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift . Unsure of use . Delivery time amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and Cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love that best buy offers these more affordable options. it still feels like bought a brand new tablet without breaking the bank. it works great 10/10 I 100% recommend

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I bought for my grandma she loves it and it does what it needs to.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great pickup for half the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great pickup for half the price! Ordered this for my child to use for schoolwork and games and has been a lifesaver. The case was completely unblemished and the screen was responsive. Have had no issues with the product and look forward to many more days of productive fun and entertainment on this device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, Perfect for my four-year-old gray battery life easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came as described. Powered on and works as intended.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery issue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad looks good and screen functions great. Battery dies very quick though. My fault for not sending it back quick enough.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this iPad to use procreate. It was a great iPad, but would not work with Apple pen

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great iPad Air 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this iPad Air 2 for about two weeks now and it has been working great. And I just can not believe the great price

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Skeptical at first

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical when I bought this, being that it’s refurbished or what not, but I am very impressed! Amazing condition! Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It's easy to use great camera and vision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this to my family and friends I love it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it to the fullest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the iPad for my grand daughter for Christmas 2023, and she loves it, in fact she sleeps with it. I will give this iPad 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good tablet for a refurbished item. Good price.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 5 out of 5 stars

    Great Pre-Owned iPad!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an extra iPad for my business but didn't need a brand new one so I opted for a pre-owned option through Best Buy and it works perfect! Great option for those looking to save a little money or don't need all the bells and whistles of a new one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Excellent to work with and easy to use. Long battery life. Has a very nice appearance and uses extremely little energy to charge and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gotta love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems great so far. Bought it for an elderly relative to challenge their mind with games so far he is really enjoying it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don’t Buy!! SCAM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. A few days after I can return it, the iPad won’t keep a charge and charges so so slow and takes forever to load anything regardless if it’s internet related or not. Do not buy, do not buy. SCAM!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Deal, No Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was somewhat hesitant to purchase a refurbished iPad Air 2 but I couldn't resist the price. The product arrived quickly and looked like new. It works great, no problems setting it up and using it. I'd do it again.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Its good for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a few scratches here and there but it runs nice so far. My biggest issue is that it charges extremely slow and dies extremely fast.

    No, I would not recommend this to a friend
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