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Customer Ratings & Reviews

$104.99

Customer reviews

Rating 4 out of 5 stars with 78 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.4 out of 5 stars

  • Durability

    Rating 3.6 out of 5 stars

  • Display

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers are delighted by the performance, excellent condition, and reasonable price of this refurbished iPad Air. Users also appreciate its ease of use and speed. However, some customers have expressed concerns about the limited battery life and occasional issues with screen quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-78 of 78 reviews
  • Rated 3 out of 5 stars

    It's really outdated

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased refurbished. Was an inexpensive Christmas gift.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    DO NOT BUY THIS TABLET!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS IPAD JUST GOT MINE TODAY 2/26/21 AND DIED SOON AS I SET IT UP DO NOT BUY!!! DO NOT BUY!!! BATTERY WOULD NOT HOLD CHARGE. REFURBISHED!? YEAH RIGHT!!!! DOWN WITH BEST BUY! 0 STARS!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet was in better shape than I expected. Very happy, the price was a bit high but probably reasonable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPads

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Christmas present for my child. Didn’t need to pay for full price one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A bit disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IPad no packing box only delivery box charger is not 12w is fake 5w charger is disappointing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Soso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original charger and no line website introduces system is the iOS 9 boot found iOS 10 down

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Warranty return with no return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad would not hold a charge. Mailed it back for the warranty return…and still don’t have it back. Tried to contact several times…no response.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great, no issues. No blemishes being pre-owned.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible refurb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a refurb iPad for over $300. The iPad shut down within 2 weeks - had to push all the buttons then put it on charge to turn back on. Periodically shuts down still. Tried to return/exchange it but missed the day by 1 day (busy life and first opp I had was at day 15). Store employees were rude and wouldn’t do anything. The cord was from NOT an apple - looked like a knock off, wouldn’t charge and upon further investigation- the cord was already severed at attachment - already had to throw that away. Horrible experience for a 300$ item.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It shuts off randomly. When i charge it it turns on And off

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    It was barely wrapped up in the packaging. No ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was all the way dead when I purchased it and the battery constantly drains so fast.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    IPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger wasn't original, I bought the second from Best buy didn't work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPad Air 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a refurbished iPad Air 2. Poor performance tabletas is very slow came with the warranty!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    SHADDY BUSINESS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete waste an broken device resold by Best Buy. Was also advised by a store rep when pad was picked up, that pre owned items go thru a separate 3rd party to check pre owned products and are not apart of any evaluation to check pre owned products. Device stays on red battery an does not load up at all after 24-180 hours charged. NO STARS FOR ME

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad iPad

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this iPad used but were told it was refurbished. The iPad didn’t last but 8 months and the charger port wouldn’t work and couldn’t be fixed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I pod

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I recommend to all my friends I buy them for my grandkids

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The refurbished iPad I purchased would not charge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it to the Best Buy store in Garland, TX the next day. It would not charge for them either. They gave me a refund and I purchased a new iPad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very happy with price and condition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this I Pad. I ordered it online, picked it up and had appt. With Geek Squad to check it out and transfer all info. From my old iPad same day.

    I would recommend this to a friend
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