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Customer Ratings & Reviews

Your price for this item is $104.99

Customer reviews

Rating 4 out of 5 stars with 78 reviews

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Rating by feature

  • Battery Life

    Rating 3.4 out of 5 stars

  • Durability

    Rating 3.6 out of 5 stars

  • Display

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers are pleased with the performance, condition, price, and ease of use of the Certified Refurbished iPad Air (2nd Generation). Many appreciate its functionality and value for the cost. However, some users experienced issues with the battery life and noted minor screen imperfections. Overall, the positive feedback outweighs the negative regarding this refurbished iPad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 78 reviews
  • Cons mentioned:
    Battery life, Screen quality

    Rated 1 out of 5 stars

    Worst Quality Ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy doesn’t sell this refurbished IPads - it’s from a company called JemJem and my first order had a defective battery. I returned that and ordered another one, figured it was just bad luck. 2nd iPad shows up with a cracked screen, and after contacting them they say that is to be expected since it’s refurbished - even though I ordered one in “EXCELLENT” condition.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    What the heck does this request mean?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned a refurbished cell phone, expected a refurbished iPad to function as well. And it has, thus far (19 days). Hope I do not regret purchase and early review.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. The condition was absolutely perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product. The charge doesn't hold as long as a new one but it works very good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ipad is used but overall the product works great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Kids pad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the child. Works great and is used daily

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for price. My son loves his new iPad and uses it mostly for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Definitely a steal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that by refurbished you meant “with a defect(s).” Well I will tell you this, it works perfectly to me. Definitely a STEAL. Thank you.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Refurbished iPad - Bleh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but the battery life is awful. Pretty much need to have it plugged in if using for more than 30 minutes. Battery drains quickly and the iPad shuts down around 25%. Would not buy a refurbished iPad again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    iPad air 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really don't hold a charge that good seems to need a battery

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    won't buy refurbished again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy with this purchase as ipad only lasted 1 yr and then battery would no longer hold a charge. Definitely not worth the money...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad does everything I need it to do. Don’t spend the big money for the latest and greatest. Works perfect with plenty of space to download

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    IPAD

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is very limited. Certainly not the 10 hr promised by Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and easy to navigate. Looks beautiful too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Tablet But....

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed having this tablet...but this generation wasn’t compatible with the apple pen so I returned it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. I use it for Zoom workouts! Never had an iPad live it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Totally awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my granddaughter, she uses it for homework, play and educational. Well worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is in good condition and works well. Slight scratch on the surface

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed, I use it on a daily! And very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great iPad, perfect condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thrilled with my iPad. Synced readily with my iPhone right out of the box. Have been using it daily with no issues.

    I would recommend this to a friend
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