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Customer Ratings & Reviews

Your price for this item is $19.99

Customer reviews

Rating 4.8 out of 5 stars with 1628 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the amazing sound quality and comfortable fit of the EarPods (USB-C). The USB-C connectivity, compatibility, and affordable price point are also appreciated. However, some customers have reported concerns regarding the volume and connection reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,628 reviews
  • Rated 5 out of 5 stars

    Plugged in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get the job done. I don’t have any problem with it.

    I would recommend this to a friend
  • Cons mentioned:
    Volume control

    Rated 1 out of 5 stars

    Sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume control too low, sound quality not that good. Uncomfortable ear piece.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Review on headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved them , they were very convenient for the time i used them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Chat customer service was not good. Damaged item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box came super damaged. I tried to chat with best buy about it multiple times but the customer service was awful. The person was chatting with multiple customers at the same time, but was not good at it. He kept writing stuff completely unrelated to my problem. I had to give up and take the loss because the store is too far from my home.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They broke 2 weeks. I thought because they were apple they would last but I guess not

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Excellent Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple EarPods (USB-C) offer a simple, budget-friendly, and reliable wired audio solution for modern USB-C devices, featuring clear sound quality, integrated controls, and a comfortable design for many users. They are a great alternative to wireless options, especially if you prioritize a consistent connection and never having to worry about battery life

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Simple and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple EarPods (USB-C) are exactly what I wanted — plug-and-play, no charging, and solid sound for the price. They’re comfortable, the mic is clear for calls, and they feel like classic Apple quality. Bass and noise isolation aren’t great since they don’t seal in your ears, but for $25, they’re super reliable everyday earbuds.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I should’ve known better

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these in August and one of the buds already don’t work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    perfect earphones in bed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always need earphones to listen to audio at night while in bed, and these Apple EarPods (USB-C) are by far the most comfortable ones I’ve tried. The shape fits perfectly and lets me lie on either my left or right side without hurting my ears. The sound quality is clear and balanced, and the wired connection means no worrying about charging or Bluetooth disconnects.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect Solution for the New iPhone Upgrade!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter recently upgraded her phone from an older iPhone13 to one of the newer iPhone 16 . This meant her trusty old Lightning EarPods wouldn't work anymore. I picked up these Apple EarPods with the USB-C connector as replacement, and they've been great. Right out of the box, the compatibility was perfect plug and play with her new phone, exactly what we needed. She finds them really comfortable to wear, and they fit well in her ears, just like her previous pair. The sound quality is exceptional, just as you'd expect from Apple - clear for music, podcasts, and calls. Being wired means they're super convenient no worrying about charging or pairing, just plug them in and go. Plus, the price felt very reasonable for official Apple earbuds, especially since we specifically needed the new connector type. Overall, these were the ideal replacement due to the phone upgrade. They deliver great sound, are comfortable, and provide seamless USB-C compatibility. Very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Wish they’d include these with new phones again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s important to still own wired buds despite primarily using wireless. They’re fully compatible with iPhone (usb-c) which is why I chose Apple brand. The sound quality is good and they fit comfortably in my ears. My only complaint is that they don’t come with the phones anymore. ;)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Perfect and Reliable – Just What She Needed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Apple EarPods with USB-C (White) for my granddaughter simply because she needed a good pair of reliable headphones—and they didn’t disappoint. The sound quality is clear and crisp, and she loves how comfortable they feel, even during long use. The USB-C connection makes it super easy to plug into her newer devices without needing an adapter. Sometimes it's the little things that make a big difference, and this was definitely one of those moments. A simple, thoughtful gift that she truly appreciated!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Design

    Rated 5 out of 5 stars

    Great, cheap option for phone users on the move

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wired Apple EarPods have always been a great product offering sound clarity and convenience at a fraction of the cost of the wireless option. In my experience they also fit better unlike the wireless ones that some people struggle with because of the shape and size of their ear cavity. The only drawback is the dangling wire getting stuck on door knobs or other protruding objects if you walk and talk. If you’re careful to avoid this sort of thing, then these are great buys.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these EarPods! Super comfy, great sound, and the USB-C connection is so convenient. Perfect for calls, music, and daily use.”

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Reliable Sound and Great Fit!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These EarPods are great! We've used them and the sound quality is clear with good bass and no distortion. The USB-C connection works perfectly with newer devices and feels more secure than older connectors. They're comfortable to wear even for long periods, and the built-in mic is excellent for calls.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    A tried and true classic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re here for one thing and one thing only, dependability. It has wires… so what? No need for pairing or charging what is now a mature piece of tech. All you need is your phone to plug into and it works. The audio quality is surprisingly good for a 20 dollar pair of earbuds and it comes with a mic control. It just works and that’s all that matters. Twenty years ago, I would have gotten a pair of Sony or Panasonic earbuds but Apple has surprisingly mastered the cheap but good quality earbud space.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and comfort! These EarPods deliver clear audio and deep bass. The USB-C connection works flawlessly with my devices. Comfortable fit even after hours of use!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Earphones – Durable, Clear Audio, and Easy t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased these earphones from Best Buy, and I’m genuinely impressed. The audio quality is excellent, with clear sound and great mic performance, which makes them perfect for calls and online meetings. They’re also very easy to use and comfortable for long periods. What I love most is the durability—they feel sturdy and built to last. Overall, these are a fantastic buy and definitely worth it if you’re looking for reliable, high-quality earphones.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Simple and reliable lightning EarPods

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple’s EarPods with Lightning remain one of the most dependable, no-fuss wired earbud options out there. The sound quality is clean and familiar—balanced mids, clear vocals, and enough bass to make music and podcasts enjoyable without overwhelming everything else. They’re not trying to be high-end, flashy headphones; instead, they deliver exactly what you expect: simple, reliable audio that just works. Comfort is a big plus with these. The classic EarPods shape fits well for many people, and because they rest lightly in the ear instead of sealing inside it, they’re easy to wear for long periods without causing pressure or fatigue. They’re especially great for phone calls, audiobooks, voice memos, or casual listening throughout the day. The Lightning connector is also convenient if you’re using an iPhone that no longer includes a headphone jack. Just plug them in and you’re ready to go—no pairing, no charging, no waiting for Bluetooth to behave. They’re perfect for times when you want something hassle-free, especially during travel or work calls. The built-in remote and microphone perform reliably, making it easy to adjust volume, skip tracks, and take calls. It’s a simple, practical design that still feels surprisingly useful today. Overall, if you want comfortable, straightforward earbuds that offer solid sound and instant compatibility with your iPhone, these Lightning EarPods are a great everyday choice. They’re affordable, durable, and wonderfully easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Excellent Sound & Easy to Use!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **Title: Excellent Sound & Easy to Use!** I recently bought AirPods from Best Buy, and they have exceeded my expectations! The sound quality is crisp, with deep bass and clear vocals. The noise cancellation works great, making listening more immersive. Pairing was seamless—just opened the case, and they connected instantly to my Apple devices. The battery life is impressive, lasting through work calls and workouts without frequent charging. Best Buy made the purchase hassle-free with fast delivery and helpful customer service. Overall, a fantastic product and a great shopping experience! Highly recommend! ⭐⭐⭐⭐⭐

    I would recommend this to a friend
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