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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $429.99

Customer reviews

Rating 4.2 out of 5 stars with 154 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are impressed with the condition and performance of the Geek Squad Certified Refurbished iPad, frequently noting its ease of use and excellent screen quality for the price. Many appreciate that it functions like a new device. However, some customers reported issues with the battery life, finding it drained quickly or struggled to hold a charge.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-154 of 154 reviews
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Poor customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought four 7th generation refurbished iPads. The iPads function as expected but the order had problems. The four iPads were to be gold backed but only three were. The fourth was silver backed. Not a big deal really but it was a discrepancy. The second problem was that the supplied chargers didn't match. The "ice cubes" were of the micro USB design while the chords were of the older USB 2.0 design and did not fit. Now is where it gets stupid. When I called customer service I was told that I should drive the 60 miles (round trip) to my nearest Best Buy and they would exchange the "ice cubes." It would have cost me more in gasoline than it costs for the "ice cubes." Why didn't then just acknowledge their mistake and send me the proper "ice cubes"? Their immovable stance has cost them any chance that I will make future purchases with them. Too bad, all for the sake of a couple dollars.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good for the price range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it and its better than android ipads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad young lady at Fairview Heights Il.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad worked great and had no issues. It was missing cords however the Geek squad young lady at Fairview Heights made sure I had everything that it was suppose to come with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice except for partial sticker on the back

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks new except for the partial sticker on the back that won’t come off. I wish I knew that was possible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Go Refurbished

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very good so far! Easy to transfer data from older iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like new, works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful iPad I use it everyday. I got it a few months ago and it's perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A referbished ipad I was sceptical. I was impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ipad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Thank you geek squad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No SIM Port

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to add internet because it did not have a sim card port. not able to use it for what I intended.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished Tablet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet that I bought was as described and in good working condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad 7 series

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item as described at a very reasonable price & easy delivery & return for trade-in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new iPad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Good status. I love it. Not damages.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    OVERHEATS LIKE CRAZY DONT BUT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the ipad overheats like crazy I was just scrolling on the home page can the ipad started overheating but the worse part is when it overheats the screen pops outs but they do let your return under a certain amount of days DONT BUY THIS IPAD

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy from Amazon instead

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with the wrong charger and best buy wanted me to return it and reorder rather than just send me the right charger. And it's cheaper on Amazon.

    No, I would not recommend this to a friend