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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $479.99

Customer reviews

Rating 4.4 out of 5 stars with 75 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the excellent condition and great value of this refurbished iPad, frequently noting that it looks and performs like new. Many appreciate its ease of use and ample storage, finding it perfect for various tasks and entertainment. Positive feedback highlights its smooth performance and functionality. The iPad's overall quality and affordability are consistently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-75 of 75 reviews
  • Rated 4 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this iPad and think was worth buying. The only reason it gets 4 stars is the battery isn’t great for a newer model.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Messed up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wrote a big long review and said no on recommendation and it erased everything!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal on Certified Refurbished

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've needed a new iPad and was lucky to find this certified refurbished model at a fraction of the cost. Everything is going great so far!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen phone thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished phone that Best Buy sold me is stolen… I have a disability in going down to the store is a nightmare, however I had to go down to the store yesterday to which the customer service could not help me, as they were unable to access my phone due to a password. I got home and within 20 minutes I googled the solution was at the phone so I can return it. I won’t be doing any more business with Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for playing games.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad was perfect for my grandson. He wanted it for games.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My experience in using this item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought a refurbished IPAD and so it was not new. The price was a goid orice. They shipped me the wrong one and it was not working properly. I could not get the screen to sow the menu

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just what I needed. I use it mostly for reading

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not too please

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 256gb iPad but received a 64gb iPad! Had to go to store to change item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery does not hold charge longer than a hour after charging.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    False

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not what I thought. The photo is a trap , I’m not like

    No, I would not recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Better in person

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean & like new. Only gripe is they were nice enough to include a usb to lighting cord but a usb c cube so I couldn’t use them together but the cord is a good one which is hard to come by so I appreciate it. Would buy again a good value

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work great, came in great condition besides a little stickiness from a previously removed sticker. I got it mostly for taking video calls and so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of what you're hoping for with the accessibility of the world at your fingertips. This product measures up and beyond every time and the companies behind it are clearly working doing everything they can to ensure the best frp their customers. Great product !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good while it lasted...garbage "warranty"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad stopped working two months to the day from when it was delivered. Best Buy claims the product has a 90 day manufacturer's warranty, but Apple doesn't even offer just a 90 day of warranty. Neither Best Buy or Apple have done anything to resolve the issue except run me around (and the so-called 90 day warranty is almost up). Even if I manage to get this resolved, it's been far more headache than it's worth.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Angry customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 256 gb and you sent me a 64 gb instead. I then had to drive 30 minutes to your store to return it because you didn’t have the one I purchased. So instead of taking peoples money for something you don’t have and waste their time just say out of stock.

    No, I would not recommend this to a friend
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