Black Friday is hereShop new DoorbustersShop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Opens at 9 am
Find Another Store
Main Content

Customer Ratings & Reviews

Your price for this item is $149.99
The comparable value price is $329.99

Customer reviews

Rating 4.5 out of 5 stars with 94 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Geek Squad Certified Refurbished 10.2-Inch iPad as being in pristine condition and performing as expected. Many appreciate the excellent value for the price. Positive feedback highlights the device's smooth operation and appearance. The iPad's overall quality and affordability are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-94 of 94 reviews
  • Rated 3 out of 5 stars

    iPad

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I received my iPad I didn’t receive a charger. When I called to ask why my charger they wanted me to send the iPad back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid product and I was certainly pleased with its delivery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as ordered! Quick delivery and now we have a pad for the kids on vacation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 starszzz

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works good and the kids love it. Glad to have picked this one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shipped Damaged Refurbished IPad

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a 10.2 in IPad in November and I gave it as a birthday gift in February. Upon opening it up my neice went to turn it on and would not start up. Thinking it needed to be charged I let it charge up for 2 hours, no luck. I then noticed it flashing once every 20-30 seconds (not the apple logo). I tried multiple resets and then noticed scuffing on a corner like it had been dropped before shipment. I took it to Best Buy and then was notified it was barely out of warranty, so I now have a paper weight and my neice has no b-day gift. I have bought many many things from Best Buy over the years, even refurbished Macbooks with no problems. I am saddened by their lack of empathy and their lack of caring about shipping out damaged products to consumers and making it right (even to Best Buy Plus Members). I have been a die hard fan of Best Buy and their products, but I guess not so much anymore.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great!!! I have no problem using it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best buy buy ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with service. Will cont to buy from you.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scam

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the iPad now for less than 2 months. Cannot hear it bc it says headphones are attached but we are not using headphones. If you AirPlay it or use headphones is the only way you hear anything. Don't buy bc they give you 15 days to exchange only

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ipad lags really bad and battery life is terrible

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible for the price. Best Buy definitely needs to send me a new one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon receiving the device the screen was broken in the top right corner. It’s a refurbished device so we expected some defects. Then not even a full 30 days of use the iPad is not charging.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps freezing does not connect to WiFi well and supposedly I could not get a refund because Best Buy’s policy is within 15 days not 30 like it’s suppose to be what a waste

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t shop with Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen went out in 30 days Best Buy refused to compensate in anyway

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Took forever to arrive

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After late arrival took 2 hours to update. Not worth my aggrivation! Will not but anything from Best Buy again!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just like new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad great deal on refurbished. Bought at last minute for vacation. Did not disappoint.

    I would recommend this to a friend
Sponsored