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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 397 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Geek Squad Certified Refurbished 10.2-Inch iPad with Wi-Fi - 64GB for its excellent performance, near-perfect condition upon arrival, and great value. Many appreciate the battery life and ease of use. However, some customers have reported issues with the screen quality, receiving a product with less storage than ordered, or receiving an earlier generation of the iPad than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 397 reviews
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great function and interface, battery and graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything came out great, I purchased this last year and everything still works

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would purchase again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works just like a new IPad. Happy with the feel and look of a new device for a much lower cost with the backing of Best Buy/Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Condition

    Rated 5 out of 5 stars

    Great quality, looks brand new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has worked perfectly and it looks brand new! Came with a generic charging cable but no plug in. That was a bit of a bummer but still excellent value for the price. Haven’t noticed any issues with the battery life yet, and everything has functioned like new. Very happy with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy customer and great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t been a big fan of purchasing an item that was refurbished in the past. Decided to give it a try since I knew I could return it if unhappy with it. Have only had for a short period of time, but so far the iPad functions flawlessly. Very happy with the product and the price paid for it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refurbished Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase yet, it was like brand new!! I love everything about this ipad<3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad 9th generation space gray

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this iPad 9th generation for my daughter and she loves it. It take about 6 days to get here and it came with a charger and a charger box which is good but the iPad didn’t come in a box it came in a package that had plastic wrap on it so it was protect. I would highly recommend that you get this IPad from Best Buy because this is where I seen that it’s cheaper. And they also have another iPad 9th generation that comes open box which is another way to get a faster and for cheap. Because it is a older iPad it do take a while to change so i recommend you to get a fast charger my daughter use her charger for her iPhone 12 and It charges faster then to charge that they give you in the box. Overall she likes it I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, IPad what we expect to be. We are happy with the iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Fantastic deal, GREAT quality!!! And I received it on the mail so fast! I am so excited

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Used Ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent used product. Display is clear and battery life is durable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refurbished iPad as a Christmas gift for our daughter. It works just as it would brand new but I paid a fraction of the price. Great deal for me!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As good as new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is as good as new and works great. This is the third time I buy a refurbished i pad and so far, all of them are in ecxcelent condition.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no damage good used iPad would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great iPad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy never disappoints. The refurbished and open box items are terrific. The IPad is in good condition with no scratches and the screen looks perfect. I haven’t needed to charge it yet. Bought for travel. Good iPad for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic price and quality. Bought for my daughter and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ★★★★★ Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team at Best Buy went above and beyond. From the moment I walked in, they were professional, friendly, and ready to help. They answered every question clearly and didn’t push unnecessary add-ons. The technician who helped set up my new equipment was patient and thorough, making sure everything worked before I left. It’s rare to find a team that combines technical know-how with genuine customer care, but this group nailed it. I left confident in my purchase and impressed by their teamwork. Highly recommend this Best Buy location.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Certified Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery , look new, Works perfect, At a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No-Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cheap and works great. The Charger included was even a better brand and extra long. works well for schoolwork and notes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nancy Weismann

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect works so well no issues. This is a perfect gift for my grandson. I might get a new I pad for me also

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty good refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its an ipad. battery life isnt like new but it gets the job done.

    I would recommend this to a friend
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