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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $329.99

Customer reviews

Rating 4.6 out of 5 stars with 376 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Geek Squad Certified Refurbished 10.2-Inch iPad with Wi-Fi - 64GB for its excellent performance, near-perfect condition upon arrival, and great price. Many appreciate the battery life and ease of use. However, some customers have reported issues with screen quality, and a few received a different generation or storage capacity than ordered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 376 reviews
  • Rated 3 out of 5 stars

    Hair around the screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ítem is in a good condition the only detalles is that are stuck a lot of hair around the screen and in the edges, too difficult to remove them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Great customer service and nice product for a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described on the site and its work performance is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just like brand new. I'm very satisfied. I would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product at Affordable Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While nervous to purchase an older model, this model was perfect as a gift for my sister for Christmas. She has had problems, loved the combo with the pencil and I am just thrilled she loves it. You could not tell it was refurbished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mic and sound quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item to Serve one function For my dad who uses it for recording his music In a live studio setting and it is perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks to Rory the Geek

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to Rory of the Geek Squad for helping me setup the iPad. For the price, this refurbished iPad was definitely a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it and carries it everywhere. And hasn’t put it down yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Pad silver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy start up needed to go to store to get power cord wrong one sent with I Pad.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Poorly Refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure if they’re refurbished with genuine apple parts. I bought an expensive protective case and the screen was cracked within 3 days. We have another we bought directly from Apple and are very happy with the quality of that one. I would not recommend the refurbished iPads. Also, the charger that came with it is in pieces.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Generation, Storage

    Rated 1 out of 5 stars

    Buy at your own risk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The listing is incorrect, or I was sent the wrong item. I received a 7th gen 32gb, but the item was supposed to be a 9th gen 64gb. Buy at your own risk.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a ideal christmas gift for a young granddaughter starting out on her first ipad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My IPad is amazing! Can’t seem to put it down. It also came with a bunch of freebies too! Apple Music, Apple +, and Apple Arcade!!!

    I would recommend this to a friend
  • Cons mentioned:
    Generation, Storage

    Rated 1 out of 5 stars

    Shipped the wrong iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the Generation 9 64 GB and received a Generation 7 32 GB.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Violet’s gift!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for Granddaughter Violet she loved it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about best boy every item the items are good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loveeeeee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my sisters 21st birthday would definitely recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Customer service needs to be revamped.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I am only giving two stars for these purchases has no relation to the apple products but has everything to do with Best Buy’s customer service. This product was ordered on line for my wife’s sister who resides in Florida, my wife and I reside in South Carolina. The Best Buy rep I spoke with on the phone helped me complete the purchase. I informed her this was a gift that would be sent to the Best Buy in lady lake Florida where my sister in law would pick it up. The rep on the phone said no problem and took all of my sister in laws information. When the product reached the store in lady lake Florida I received an email telling me it was ready for pick up. I called the store to let them know that my sister in law would pick it up. The store rep informed me that I had to pick it up because my name was on the receipt also that the cover I had ordered for the iPad was not received. It two weeks of frustrating phone calls before my sister in law was allowed to pick up the device because of dare I say incompetent customer service. I for one will never use Best Buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like brand new

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade from old ipad. Clean, no scratches. As advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My daughter will be happy in Xmas

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and it was delivered quickly. I got it for my 6 yr old daughter for Christmas!

    I would recommend this to a friend