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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $329.99

Customer reviews

Rating 4.6 out of 5 stars with 376 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Geek Squad Certified Refurbished 10.2-Inch iPad with Wi-Fi - 64GB for its excellent performance, near-perfect condition upon arrival, and great price. Many appreciate the battery life and ease of use. However, some customers have reported issues with screen quality, and a few received a different generation or storage capacity than ordered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 376 reviews
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Geek Squad drop-out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It said Geek Squad certified. Well this Geek should be taught the correct way to earn the Geek Squad position. It’s jumping back & forth between three different apps, then begins a wavy line across the screen

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple 9th Gen. Refurbished iPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished iPad arrived perfectly as a gift for my parents. Thank you, Best Buy, for the best deals!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that the battery life is only 4-6 hour

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad worked perfectly. Came in perfect condition. The battery was great condition aswell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was nervous about buying refurbished but it worked out great and was in perfect shape.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Ipad 10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has scratch on the screen. Did not have that in the inscription.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad is the best. I purchased mine to read my Harry potter books! I love it. Very big screen also

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPad is great so far! 4 stars bc they sent the wrong charging cable and I don’t like that they won’t mail me the correct one and told me to go to the store for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review of the products and the service and the overall quality of the store is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives me peace.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my adult son has autism and work an Ipad better then any I know. I know there is no problem because he is happy and quite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even the refurb works like a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable. Does what I want. You do have to customize the settings and apps, though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I pad

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality I bought for my son. Highly I recommend for purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad and IPhone work well together

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool, works well with Phone and Watch seamlessly switching back and forth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box! Brand New!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. It was the only thing she wanted for Christmas. Openbox was really brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so much good quality , i was buy it for my dauthers they are so happy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tablet but Pick it Up at the Store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet. Lousy delivery service from FedEx. I'll not be getting anything delivered from Best Buy if they continue to use FedEx.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid purchase, arrived earlier than expected. So far so great, look brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust Best Buy to deliver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and good finish, got what I expected and I’m delighted.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 3 out of 5 stars

    It did not come with a charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not come with a charger but it works fine. There are no scratches or cracks

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Will never buy refurbished products from Bestbuy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad does not work anymore after 6 months. The screen is blackout suddenly, but the manufacturer warranty for the refurbished product from Best Buy is 90 days only. I will never buy refurbished products from Best Buy again.

    No, I would not recommend this to a friend