Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $329.99

Customer reviews

Rating 4.6 out of 5 stars with 376 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Geek Squad Certified Refurbished 10.2-Inch iPad with Wi-Fi - 64GB for its excellent performance, near-perfect condition upon arrival, and great price. Many appreciate the battery life and ease of use. However, some customers have reported issues with screen quality, and a few received a different generation or storage capacity than ordered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 376 reviews
  • Rated 5 out of 5 stars

    No issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in quickly and looked as if it was brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished iPad 9

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job! The iPad works like new, and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device works well no issues at all my husband loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect, i received it rush delivery. I received the item the next

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no issues so far. Came clean and without scratches

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great iPad

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad. Would not know it was refurbished. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished ipad

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still holding up well after a lot of hard use. Thanks for the refurbishing job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refurbished product. Works as expected and no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apples where it’s at

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is nice and wonderful to use. I love the privacy and the endless capabilities for the iPad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurb Ipad totally worth it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality despite being a used item. I am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurb is a money saver

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved a lot of money for an iPad just like a brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase, you can't tell that it's refurbished, looks brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its excellent no problems at all I love ittt

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Used ipad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit had problems with changing and power button. I understand you take a risk when you buy refurbished but I don’t think it was checked throughly. I had to spend more on a new one which was the reason t bought that one for secondary use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    bad ipad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen has gone out and we have only had it a month and we can't return it? Terrible service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy does it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Thoughtful and courteous. A very pleasant experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple iPad arrived well packaged and in good condition !!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    32GB not 64GB

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this Ipad as it was described. However, I then found out that it was refurbished with a 32GB memory instead of the 64GB. BestBuy refused to make the correction, as they only looked at what was shipped, and did not want to verify serial numbers and the product. Nice Job Best Buy!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Made Another Purchase

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it back to many scratches. Overall a great experience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a 9th generation iPad and was sent a 10 year old first generation iPad Air. I went online to see how to exchange and was sent to my local best buy store. They were super not helpful and told me I had to call the customer service line. I called customer service and was told I needed to go to my local store. After going round and round, I finally got a return label to return the very old iPad. I did get a refund but with zero attempt to resolve the issue with a replacement. I ended up buying direct from Apple like I should have done in the first place. I will never purchase anything from Bust Buy ever again.

    No, I would not recommend this to a friend