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Customer Ratings & Reviews

Your price for this item is $419.99
The comparable value price is $749.99

Customer reviews

Rating 3.9 out of 5 stars with 20 reviews

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Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Durability

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers frequently mention the excellent condition of the Geek Squad Certified Refurbished iPad Air, noting its lack of visible damage. However, some customers reported concerns about the battery life, with some experiencing shorter battery life than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 20 reviews
  • Rated 5 out of 5 stars

    Good :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a couple hiccups actually getting the iPad but functionality wise it’s very good! Runs very smoothly and has tons of storage.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice Ipad, terrible battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IPad works fine and has a slightly bigger viewable screen than my old 8th gen iPad. My biggest complaint is battery life. It drains significantly faster than my old iPad. I've cleared it out and reinstalled iOs and nothing seems to improve battery life.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Husband likes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can tell they took the screen off and “refurbished “ it because the one corner isnt flushed with the ipad. Its not horrble but I noticed it. But it still works great and my husband likes it. Now he wont steal mine :)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    MY FIRST SHOPPING EXPERIENCE IN THE STORE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'LL TELL YOU A LITTLE ABOUT MY FIRST SHOPPING EXPERIENCE IN THE STORE. I PURCHASED THE PRODUCT (I PAD) AS A BIRTHDAY GIFT FOR MY 8 YEAR OLD SON ON NOVEMBER 5, 2023, WITH DELIVERY SCHEDULED FOR NOVEMBER 8, 2023. SO UNTIL HERE, ONLY PRAISES FOR THE COMPANY, BUT WHEN I RECEIVED THE IPAD, WAS IN A CARDBOARD PACKAGING AND PACKED IN BUBBLE PLASTIC, THE ORIGINAL PRODUCT BOX WAS NOT SENT WITH THE EQUIPMENT AND NOR WAS THE INSTRUCTION MANUAL FOR IT. I BELIEVE THAT THE POWER CORD IS NOT ORIGINAL, AS IT COMES IN BLACK. WHEN MY SON SAW HIS BIRTHDAY PRESENT IN THAT SITUATION, INSTEAD OF SMILING AND THANKING, HE STARTED CRYING DUE TO THE CONDITION OF THE PACKAGING. I DO NOT INTEND TO RETURN THE PRODUCT AS IT DOES NOT PRESENT MARKS OF USE AND MY SON HAS ALREADY ADAPTED TO IT. HOWEVER, I DO NOT INTEND TO BUY ANYTHING FROM THIS STORE. GRATEFUL

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent quality and worth it for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent quality. First came broken and had to exchange but it wasn’t much trouble. Battery life is a little iffy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    School

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school. If you are doing anything medical it’s easy to work with on the iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    ipad air 4th gen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were a bit nervous to buy a refurbished ipad, but so glad we did! We wanted an ipad air, and this made the price right. It was in great condition, no scratches or any flaws that we noticed. It seems to function perfectly, so a good purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10.9 Ipad Air

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compatible for what I am trying to do. Outstanding product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can’t believe I found this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone already heard how great the iPads are but finding one that has as much storage as this whole being a newer model that I also saved hundreds on, it’s fantastic. Everything I need to do gets done quicker and easier

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Came as described. Item was in incredible shape and was a great present to my younger brother!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great product. I will recommend my friends to go for the same product as mine. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great renewed ipad, bought this a couple of weeks ago amd use it everyday

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in a cardboard box no regular charger it came with a black charger , the screen was bent and slighty popint out I would recomnd to buy a new one instead

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Air 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good condition, fast shipping, great iPad, great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPad Air 5th Gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool peice of hardware. Excellent customer services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They come in handy at church when reading the bibl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had one before just replaced it with a newer one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scratched

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scratched and obviously used………………………………………………….::::

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Apple - Geek Squad Certified Refurbished 10.9-Inch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Esthetically: 10/10. No dents or scratches. Came in blue, not in grey (liked it much better). Do not expect the color in the description. It did come in transparent bubble wrapping without the original charger. The charger it came with seems good quality and new (Insignia 30V). If anything the battery lasts just a tiny bit less than a brand new iPad, but it is close to no difference. I was very skeptical at first but I would buy again. It is basically a brand new iPad only without the packaging.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Ipad stopped charging after 4 months of use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a geek squad certified refurbished ipad air 4 and it stopped charging after only 4 months of use. Best buy was not willing to help replace it or fix the issue. Extremely disappointed and I would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty ipad, didn’t charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the ipad stopped charging after a few weeks and I had to return it.

    No, I would not recommend this to a friend
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