Customer Ratings & Reviews

Screen is non responsive in 2 areas. In apps the links will not work. I have done all suggestions found online to resolve the issue but am fearful it might be a software problem. Now that I have everything setup and the iPad is in use it is hard to face it that it needs to be returned. Not happy with the iPad Air 5th gen geek squad approved used.

Got this iPad for college and has been doing good, definitely run a battery script to see how many battery cycles it has, as well as max charge, mines came at exactly 80% battery health. Even then battery does hold up good, but if you need the best battery possible buy new. Over all good though, also considering getting a matte/paper like screen protector cause light and smudges

I really like the iPad and my kid is playing well on the iPad no glitches no problems it just works fine.And sometimes I use it for my work and it really holds up.Its a really good iPad must buy.

Very good product, did come with a small scratch on the screen but it is a used product at the end of the day...

I recently got an ipad for a good bud of mine. He's an artist he always drew, painted, sculpted projects. So as a birthday gift and i thought this device would be perfect with him. Its pretty neat seeing him make artwork on it. It is nice knowing that i got a pretty good score on it too. To be honest i was thinking it keeping it myself since it was pretty good haha.

The iPad is fast, lightweight, and perfect for streaming, reading, and work tasks. The display is sharp and smooth, and overall performance is excellent. The only downside is the battery drains a little quicker than I expected, but it still lasts through most of the day.

Very happy with this product and new applications I have access now

Came in perfect condition, I would've believed it was brand new, for a great price

So far I love it. it looks and works like a brand new iPad for a cheaper price. Don’t hesitate to get refurbished items from BestBuy. I haven’t had a bad product yet and it’s been years

Demonstrated strong problem-solving abilities, rapid decision-making, and professional communication in fast-paced production environments.

Great iPad, it wants me to write 50 characters to qualify for the gift card. So here we are

Item was as described and after a week there hasnt been any problems with the device. BestBuy on the other hand was absolutely horrible with shipping and handling.

Amazingly fast iPad. Because it's refurbished I was looking for any flaws but it was just perfect, brand new almost. I was provided a really nice long lenovo charge which fast charges. Overall a great buy.

Great product! No signs of use or damage. Screen amazing! Best purchase!

I bought an Ipad to go along side my macbook for college and it’s great. It didn’t have any scratches and was basically brand new. The apple pencil works great with it for taking notes or graphic design class.

I love the refurbished iPad, almost $300 cheaper and it works just like a brand new iPad!

The iPad works well, a few scratches on the screen but not apparent.

This is one of the best I’ve ever had, I will recommend Best Buy

In great shape. Easy purchase and delivery. Thank you!

Worst experience buying a tech item. I received this iPad 5 days later than what Best Buy originally told me it would arrive. It finally arrived, I set it up and got my stuff on it, and then I checked the device info on settings and it turns out I received a 64GB model, when I had clearly ordered a 256GB model. I then walked into a Best Buy store to return it, since it says on the website you can return it at any of their physical locations, and they told me I couldn't because the serial number on the order OBVIOUSLY doesn't match the one from the device. I ended up having to return it via mail. Very bad customer service and treatment.