Customers enjoy the overall performance and condition of the Geek Squad Certified Refurbished 10.9-Inch iPad Air, noting that it works well and is in great shape. However, some customers experienced issues with the storage capacity, receiving a smaller storage size than ordered. Concerns were also raised regarding battery life and minor screen imperfections. The product's functionality is generally praised, but potential buyers should be aware of these inconsistencies.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 71 reviews
Rated 5 out of 5 stars
Apple Watch
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is one of the best I’ve ever had, I will recommend Best Buy
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worst experience buying a tech item. I received this iPad 5 days later than what Best Buy originally told me it would arrive. It finally arrived, I set it up and got my stuff on it, and then I checked the device info on settings and it turns out I received a 64GB model, when I had clearly ordered a 256GB model. I then walked into a Best Buy store to return it, since it says on the website you can return it at any of their physical locations, and they told me I couldn't because the serial number on the order OBVIOUSLY doesn't match the one from the device. I ended up having to return it via mail. Very bad customer service and treatment.
Spend a little more for new with apple yr warranty
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Not bad for refurbished, battery wasn’t the best. Had a big sticker on back that BB put on for whatever reason, didn’t even bother to remove because I was going to return because of short battery life, spend a little more money and get new with a year warranty from apple, refurbished one didn’t have a warranty from apple.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The refurbished iPad (10th generation) is a good as new with the Geek Squad standing squarely behind it for two years. Lower cost and great service - what a great deal!
This reviewer received promo considerations or sweepstakes entry for writing a review.
My daughter loves this tablet. Shes 11 and wanted to use her apple pencil she got for her birthday, so surprise we needed to get her a new ipad! Great value when getting geek squad refurbished compared to new and we already have a blanket insurance plan if anything goes wrong!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice upgrade from a 2018 11 inch iPad Pro A12X, It is also awesome that the Apple Magic Keyboard works with this and we did not have to purchase a new one! Best Buy, as always, delivered quickly and the item was in excellent condition!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m sure it would have been great if they sent us the correct one, a 256GB 5th gen iPad Air. Instead they didn’t have it in stock and sent us a 32GB 1st generation iPad Air as a substitute. Ummm no, that is not a substitute. They were apologetic and gave a refund.