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Customer Ratings & Reviews

Your price for this item is $369.99
The comparable value price is $749.99

Customer reviews

Rating 4.2 out of 5 stars with 58 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the overall performance and condition of the Geek Squad Certified Refurbished 10.9-Inch iPad Air, noting that it works well and is in great shape. However, some customers experienced issues with the storage capacity, receiving a smaller storage size than ordered. Concerns were also raised regarding battery life and minor screen imperfections. The product's functionality is generally praised, but potential buyers should be aware of these inconsistencies.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 58 reviews
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, did come with a small scratch on the screen but it is a used product at the end of the day...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Horrible Shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was as described and after a week there hasnt been any problems with the device. BestBuy on the other hand was absolutely horrible with shipping and handling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. it looks and works like a brand new iPad for a cheaper price. Don’t hesitate to get refurbished items from BestBuy. I haven’t had a bad product yet and it’s been years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Ipad to go along side my macbook for college and it’s great. It didn’t have any scratches and was basically brand new. The apple pencil works great with it for taking notes or graphic design class.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best I’ve ever had, I will recommend Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In great shape. Easy purchase and delivery. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Best Product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! No signs of use or damage. Screen amazing! Best purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Refurbished iPad Fast and Like New!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly fast iPad. Because it's refurbished I was looking for any flaws but it was just perfect, brand new almost. I was provided a really nice long lenovo charge which fast charges. Overall a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great just as described, nothing wrong with it. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works just like its new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refurbished iPad, almost $300 cheaper and it works just like a brand new iPad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great condition

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was nicer than expected. Would buy refurbished again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Spend a little more for new with apple yr warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for refurbished, battery wasn’t the best. Had a big sticker on back that BB put on for whatever reason, didn’t even bother to remove because I was going to return because of short battery life, spend a little more money and get new with a year warranty from apple, refurbished one didn’t have a warranty from apple.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not come in the original box or packaging or with the original cherger but that is to be expected. But for the discount it is worth it for sure! My product came in with minimal wear only one miniscule scratch on the screen but its barley noticable. Its perfect for college and affordable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition - works well - a nice upgrade for a reasonable price. Charging is fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basically new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gift. Works as brand new we’ve had it for a few weeks very happy.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience buying a tech item. I received this iPad 5 days later than what Best Buy originally told me it would arrive. It finally arrived, I set it up and got my stuff on it, and then I checked the device info on settings and it turns out I received a 64GB model, when I had clearly ordered a 256GB model. I then walked into a Best Buy store to return it, since it says on the website you can return it at any of their physical locations, and they told me I couldn't because the serial number on the order OBVIOUSLY doesn't match the one from the device. I ended up having to return it via mail. Very bad customer service and treatment.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    refurbished ipad air 5th gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it looks nice for its price but it has some few scratches but not too noticeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the ipad in great condition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 star!! Awesome product!! Like brand new overall, definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Ipad air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great condition; nice ipad. well packaged and included an additional cord and charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as New but at Less Cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished iPad (10th generation) is a good as new with the Geek Squad standing squarely behind it for two years. Lower cost and great service - what a great deal!

    I would recommend this to a friend
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