Customer Ratings & Reviews

Awesome gift. Works as brand new we’ve had it for a few weeks very happy.

great condition; nice ipad. well packaged and included an additional cord and charger.

it looks nice for its price but it has some few scratches but not too noticeable.

The refurbished iPad (10th generation) is a good as new with the Geek Squad standing squarely behind it for two years. Lower cost and great service - what a great deal!

5 star!! Awesome product!! Like brand new overall, definitely recommend.

It’s really nice looks like new and still have warranty to 9/2025 , it’s just have less than 30 cycle count.

My daughter loves this tablet. Shes 11 and wanted to use her apple pencil she got for her birthday, so surprise we needed to get her a new ipad! Great value when getting geek squad refurbished compared to new and we already have a blanket insurance plan if anything goes wrong!

Love it! First time using a ipad, im having a blast

Decent price for a 256gb ipad, should last me 3 more years from 2025

It’s in amazing quality! I love it a lot and the features are amazing on this ipad. I really recommend upgrading to this ipad.

Nice upgrade from a 2018 11 inch iPad Pro A12X, It is also awesome that the Apple Magic Keyboard works with this and we did not have to purchase a new one! Best Buy, as always, delivered quickly and the item was in excellent condition!

Perfect just like described works flawlessly… will buy again

I’m sure it would have been great if they sent us the correct one, a 256GB 5th gen iPad Air. Instead they didn’t have it in stock and sent us a 32GB 1st generation iPad Air as a substitute. Ummm no, that is not a substitute. They were apologetic and gave a refund.

Just as the title says, we got it for it price point but when we looked over it had scratch or scuff marks on the screen that we could not remove. Returned it and ended up coughing up the cash the a new one.

Love it, everything works like new, no issues. Great buy

Easy to order. Arrived when promised. What’s not to like?

I received the item however it was dirty with some scratches and the charger they included was a lightning charger and not a usb-c charger so I was not able to charge the iPad with it. I ended up returning it to purchase one brand new as I wasn’t satisfied with the quality.

The product itself was good, but the service I received from Best Buy was terrible

Bought two of them at seperate times. First one was two days latw and the other one was 4 days late.

Mostly good but faulty trade-in website soured the whole deal. When I put my model and make for the ipad i was trading in for, it told me I would get $70, but when I got to the store for pick up I discovered that the tradein website had malfunctioned and that they were only offering $30 instead. Had I known that I would have bought from Apple, who (when I took it over there instead) gave me $75 in a gift card for my old ipad. Ipad works as expected except for some reason this model does not automatically turn on the wi-fi even though it is already toggled on. Other than those two things good value so far.