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Customer Ratings & Reviews

Your price for this item is $369.99
The comparable value price is $749.99

Customer reviews

Rating 4.2 out of 5 stars with 64 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the overall performance and condition of the Geek Squad Certified Refurbished 10.9-Inch iPad Air, noting that it works well and is in great shape. However, some customers experienced issues with the storage capacity, receiving a smaller storage size than ordered. Concerns were also raised regarding battery life and minor screen imperfections. The product's functionality is generally praised, but potential buyers should be aware of these inconsistencies.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-64 of 64 reviews
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Double check upon arrival

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I picked up my item, I discovered it was 64GB and not the 256GB that I paid for. Luckily, I checked before leaving the store and an employee helped me resolve the issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    ipad air

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it , works great and does what its suppose to do like new .

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    Received the wrong item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this refurbished iPad Air Gen 5 with 256GB of storage, waited almost two weeks, and was sent one that only had 64GB. I called and was told they'd be able to replace it in store, but once I got to the store they said they didn't have that model and my only option was to return it. They weren't able to exchange or re-order from a different store for me right there, or offer me any kind of discount. Really frustrating- I thought Best Buy would do better than making a mistake like this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality Ipad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! I'm super happy with how it functions!

    I would recommend this to a friend