Customers highly value the overall performance, excellent condition, and speed of the Geek Squad Certified Refurbished 10.9-Inch iPad Air. The price and ease of use are also appreciated. However, some customers have expressed concerns regarding the screen quality, battery life, and storage capacity.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 109 reviews
Cons mentioned:
Screen quality
Rated 3 out of 5 stars
Used product with many scratches
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I understand it would be used, but what I received is a used one with many obvious scratches on rhe screen. Also, the original cable was missing and there is only a third party cable. Returned and get a brand new one from Bestbuy.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice product and the customer service was excellent the Sale associate was helpful to me he explained everything to me what all I need how to work it far as the functional aspect so I will be going back to best buy again
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased a refurbished iPad Air from Best Buy, which arrived with a MacBook charger instead of a proper iPad adapter. Soon after, I experienced battery issues, very slow charging and unexpected shutdowns. Unfortunately, Best Buy did not offer a replacement. They accepted the return and refunded me but directed me to Apple for a $200 battery replacement, without addressing the adapter issue that may have caused the damage. I expected better support and transparency.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Runs hot amd it drains battery so im guessing this is the original battery snd its pretty worn. Estimating it needs to be replaced which is 120 amd thst makes this a not so good deal. The other parts are fine but the baterry is bad tje scrren is fine snd its looks good with no scratches but you camt sell someone something with a bad baytery smd call it refurbished.