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Customer Ratings & Reviews

Your price for this item is $269.99
The comparable value price is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 162 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and condition of the Geek Squad Certified Refurbished 10.9-Inch iPad Air, noting that it often arrives in better condition than expected and functions well. The device's speed and ease of use are also appreciated by users. However, some customers have expressed concerns regarding the screen quality, battery life, and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 162 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like a brand new one. Would definitely recommend buying a refurbished product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New looks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my iPad mini for this iPad and it’s amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Device Incredible Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad Air is great and I got it for a great price!! I am exploring some apps that I can’t use on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would certainly buy my next one at bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad is perfect - looks as new , hardware and software, it took me 10 minutes to move from my old one , and it’s a 300 USD saving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The condition is great, works just like it would new!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refurbished iPad Air 5th

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceed my expectation, aknots like new. also got 2 days earlier than the originally scheduled delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Better that pro for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in town, incredible fast awesome with Apple Pencil

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Ipad Air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best screen quality, faster processing, touch screen is more responsive than the older version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ipad, + very good price!) always bought in bestbuy product like this!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great tablet. My granddaughter loves it.would buy another.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very minor cosmetic flaws but overall good for a refurb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far very happy…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great… I bought this as geek squad refurbished item, battery percentage was 98%. No scratches noted on the exterior or on the screen. The practically appears brand new. Happy to give this product a second life.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing Unboxing: Not What I Expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchase an iPad, especially at a premium price, you expect the full experience—sleek packaging, the original box, and at the very least, the official Apple charger. Unfortunately, this was not the case here. The iPad arrived in generic, lackluster packaging that stripped away any excitement of the unboxing experience. No Apple branding, no elegant presentation—just a plain, dull box. To make matters worse, the included charger wasn’t even an original Apple product, which raises concerns about compatibility and longevity. While the iPad itself works as expected, the presentation and accessories are a far cry from what you’d expect from Apple’s renowned standards. For a brand synonymous with premium quality, this was a letdown. If you’re buying an iPad, make sure to double-check what’s included to avoid this disappointment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality for your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It said refurbished, but it looks BRAND NEW! Not a scratch or scrape. Absolutely lovely!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Travel

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Machine!!! This iPad has serviced me well. I use it when I travel to work so that I don't have to carry my heavy MacBook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as New

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received iPad without any blemishes and started up without a hitch. For that reason, this was a great buy since it was on sale as well. We like the larger screen (compared to older models) and squared edges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I Need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though its 2 years old, it still has the M1 chip and good screen. Can literally do anything that my MacBook can do.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Certified junk!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with some scuffs on the corners of the screen, and sticker residue on the back. So much for Geek Squad Certified Refurbished, looks like this one was missed. Had to take the time to return it and buy an open box one where I could actually inspect it. They did not follow their Geek Squad Certified guidelines! Here's what they promised. "Geek Squad Certified refurbished items are returned items that are tested for functionality, updated, and factory restored. They are also inspected, repaired, and tested by hand, and minor surface scratches and blemishes are repaired or minimized. "

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase of a new iPad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good purchase and great price. The product is light and pretty smart.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used iPad air 5th generation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the used one. There are some scratches, but works well.

    I would recommend this to a friend
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