Customer Ratings & Reviews

It was broken, I would like it if you would send it to me again, it's no good.

For reference, I’m coming from an iPad 9th gen, so the iPad Air 5th gen is a major upgrade in terms of specs/hardware. The interface is snappy and fast, and the battery life so far seems great. I’ve successfully taken the tablet to conferences and events, and it holds up very well throughout the day taking notes. The screen had some minor imperfections after cleaning it thoroughly, but with a textured screen protector (think paperlike), it looks flawless. I’ve added a logitech case and apple pencil (2nd gen) and both work perfectly with the connectors. The box came with a decent length usb-c cable and charger brick. I think the brand varies sometimes, but in my case, I got both apple original versions of cable and brick. I’d definitely recommend buying from Best Buy’s refurbished program again, especially with how expensive brand new apple products are these days! My only annoyance is that this iPad is “apple intelligence ready” which means that I’ve lost about 7gb of storage to a mysterious “apple intelligence” block that cannot ever be uninstalled, even if I don’t want to ever use apple intelligence. For a tablet with only 64gb, that’s more than a little annoying, so something to keep in mind.

Solid product for a great price. Refurbished iPads are a great way to go! It works well all around as an iPad. I have two critiques, however, that motivate me to return this product and upgrade. First, the battery life isn't great and it takes a while to charge. Secondly, and most importantly, 64g isn't enough for this iPad. iPadOS takes 11 gigs and System Data takes 10.3 gigs, so I'm already losing 21 gigs off the bat. This is nearly 20% of the total storage capacity which is pretty rough. Overall, it's still a good, workable product, but I'd be hesitant to recommend it if battery and storage are big factors for you...

I had been searching for an ipad and i knew i wanted an Air. I just wasnt sure whch generation. Whem i found this one, i instantly fell in love with it, especially for the price! It arrived quicky amd worked perfectly. Ive been using it for school and i havent had any issues. I highly recommend it! I even bought the apple pencil, which i also recommend getting.

I use it for my notes in nursing school and it is very useful. It is faster than the 10th generation. Works well. The color is pretty too ◡̈ got the apple pencil as well. Connects seamlessly

I was a little nervous to buy a refurbished one, but I had a brand new iPad at one point and I cannot tell the difference between these two they run the same. It isn’t slow and even if there was a problem, there’s the Best buy guarantee!

Initially, I was a little skeptical of purchasing a refurbished device but I am glad to say so far, there have been zero issues over past 5 months. To note, refurbished products do not come in an apple box, they are bubble wrapped in a best buy box; I also receive a charging cord with the device. There were no scratches or dents, battery health like brand new. I connect bluetooth devices seamlessly, honestly performing like a brand new iPad fresh from the box. Overall, a quality purchase, would definitely recommend.

This is my first ipad and my first time buying a refurbished item. I would like to say im glad i made the purchase! Everything runs smoothly and i mainly use it for leisure or some light work. Im currently doing my masters and have a full time job. This is so light weight i can carry in my bag and pull it ojt with ease. The only thing I’m concerned with is the battery lofe. Im not sure if its normal for it to go out so quickly. I am still testing and timing how long it takes from full battery to 10%. Other than that i see ko other issues and have no regrets!

Powerful iOS upgrade from my gen 1 iPad Pro. New pencil “2” works great for annotating/grading papers my students turn in on Canvas. Handwriting recognition works amazingly well, so much I don’t need a keyboard, I can just scribble in text boxes for written commenting. Didn’t need cellular as I have a cell plan with hotspot to use on the road. WiFi 6 works well too. Very happy.

Overall, very nice deal, especially considering the price and no visible damage. But I did have a problem with charging, I need to bring it to the Apple store to fix the charging issue.

Awesome product, refurbished but in perfect condition. Ideal school companion as a digital notebook.

The iPad comes ok, there is a minor scratch on the screen, but considering the price, this is acceptable.

Amazing device that is perfect for your entry-level iPad user. Super powerful and long-lasting technology that is future-proofed for years to come.

just like a a brand new ipad! perfect for taking college notes.

My I pad came in very quickly and on time and worked perfect! I have had trouble with buying buying used technology in the past, but this felt like I was buying it straight from apple. Great buy!

I bought this iPad to be more productive, and it has not disappointed. I saved a ton of money buying it refurbished, and I use it everyday, all day. I got the pencil with it and that too is perfect. It’s good as new, and I haven’t seen any signs of previous use!

The M1 iPad Air has gotten so cheap that it makes no sense not to buy. Combined with the awards from my BestBuy Plus, I got this iPad refurbished for a little under $300 and it arrived basically brand new. It's fast enough to handle anything I can throw at it and more! Very satisfied!

This iPad works great and has no blemishes. It was a great option after my previous gen iPad Air screen died and was quoted $350 to replace the screen.

Better than expected, workin well, no battery issue, no scratches.

First of all, the package came with no box and wrapped with bubble wrap. I understand that this is refurbished, but really? And it came with no charger, and nothing. Just an ipad. The ipad is sxratched up, and just looks terrible. Buttons are also sticky and disgusting. Please dont buy this