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Customer Ratings & Reviews

$329.99
Save $270
Comp. Value: $599.99

Customer reviews

Rating 4.3 out of 5 stars with 172 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and condition of the Geek Squad Certified Refurbished 10.9-Inch iPad Air, noting that it often arrives in better condition than expected and functions well. The device's speed and ease of use are also appreciated by users. However, some customers have expressed concerns regarding the screen quality, battery life, and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 172 reviews
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Great deal for pretty much new condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was in like new condition, not even a fingerprint. Works perfectly and even came fully charged. The cord included was actually an 8 foot too. Great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Condition

    Rated 5 out of 5 stars

    Good value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks like new, well clean refurbished, iPad and battery life is also good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ipad air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performance – It uses the A14 Bionic chip, which delivers very good performance for browsing, streaming, gaming, multitasking. Reviewers found that even “heavy casual” use is smooth. Good battery life – In testing, it lasted around 10–11 hours of continuous web use. Great for everyday tasks – Given your workflow (gaming community, documents, spreadsheets, Discord, etc), this tablet is very capable: for watching streams, playing mobile games, running apps, and using it on the move it ticks many boxes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Ipad with minimal wear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly couldn't be happier with this refurbished iPad Air. While it arrived with a few light scratches on the frame and a small mark on the screen, they are barely noticeable once the display is powered on and don't affect the touch response at all. There’s also something that looks like water damage in the top right corner but it purely cosmetic (I think, lol). Overall good and I would buy again. :)

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Yay iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic quality for being refurbished, works like a charm and I have never been happier! I do wish I purchased one with a bit more space though. Overall 9.5/10!

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Like new I pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy used item that runs like new no blemishes

    I would recommend this to a friend
  • Pros mentioned:
    Price, Processor speed

    Rated 5 out of 5 stars

    Amazing for the prize!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been searching for an ipad and i knew i wanted an Air. I just wasnt sure whch generation. Whem i found this one, i instantly fell in love with it, especially for the price! It arrived quicky amd worked perfectly. Ive been using it for school and i havent had any issues. I highly recommend it! I even bought the apple pencil, which i also recommend getting.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Wonderful upgrade!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished IPad Air I needed a replacement for my old one because was a really great affordable replacement

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good Ipad!! I have a pink ipad air 5th gen and it is amazing. I use it for notes for school as well with watching shows and stuff while working in homework. I had to buy one for my mom and sister… lol. If you’re debating in getting one for school this is your sign to get it, it’s very useful!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good Ipad!! I have a pink ipad air 5th gen and it is amazing. I use it for notes for school as well with watching shows and stuff while working in homework. I had to buy one for my mom and sister… lol. If you’re debating in getting one for school this is your sign to get it, it’s very useful!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Excellent refurbished product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised that "refurbished" in this case meant next to nothing. Not so much as a scratch anywhere on this iPad, and it works perfectly. Apparently some people trade in iPads as often as they trade in iPhones.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Note taking

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for my notes in nursing school and it is very useful. It is faster than the 10th generation. Works well. The color is pretty too ◡̈ got the apple pencil as well. Connects seamlessly

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Great product, but two big critiques...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product for a great price. Refurbished iPads are a great way to go! It works well all around as an iPad. I have two critiques, however, that motivate me to return this product and upgrade. First, the battery life isn't great and it takes a while to charge. Secondly, and most importantly, 64g isn't enough for this iPad. iPadOS takes 11 gigs and System Data takes 10.3 gigs, so I'm already losing 21 gigs off the bat. This is nearly 20% of the total storage capacity which is pretty rough. Overall, it's still a good, workable product, but I'd be hesitant to recommend it if battery and storage are big factors for you...

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Good second hand device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, screen came with a small scratch and the battery is a bit weaker than I expected but still a fair price

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 4 out of 5 stars

    Purple iPad Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, very nice deal, especially considering the price and no visible damage. But I did have a problem with charging, I need to bring it to the Apple store to fix the charging issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I mainly use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase is good value for money and suitable for the current economic situation. However, I have not yet fully tested the system at 100%. For example, I haven’t watched movies or YouTube videos for more than 20 minutes yet, as my main usage so far has been reading PDF files, using ChatGPT, and browsing Facebook. Thank you for providing the price history since 2022.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tablet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice works good my kids really enjoying it and love it so much i had to buy another

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refurbished is a great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would never know it was refurbished. It is just like new. I’ve had it for a while now and it works great and have had zero problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome iPad! Works just like my iPad Pro. Battery life is a little bit lower though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    M1 is still very capable in 2025

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For day to day use cases, m1 ipad air is still very capable. Highly recommended at its price point.

    I would recommend this to a friend
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