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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $599.99

Customer reviews

Rating 4.1 out of 5 stars with 109 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers highly value the overall performance, excellent condition, and speed of the Geek Squad Certified Refurbished 10.9-Inch iPad Air. The price and ease of use are also appreciated. However, some customers have expressed concerns regarding the screen quality, battery life, and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 109 reviews
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Used product with many scratches

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand it would be used, but what I received is a used one with many obvious scratches on rhe screen. Also, the original cable was missing and there is only a third party cable. Returned and get a brand new one from Bestbuy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Ipad! Easy to use and has a lot of functionalities that makes your day easier to work and/or study!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The condition is great, works just like it would new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product and the customer service was excellent the Sale associate was helpful to me he explained everything to me what all I need how to work it far as the functional aspect so I will be going back to best buy again

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Just like new!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works almost as if I bought a brand new iPad! 10/10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Ipad Air 5th gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Condition I Can’t Tell It’s Refurbished Very Pleased With The Purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase of a new iPad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good purchase and great price. The product is light and pretty smart.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for this price still getting everything you need on the budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rose gold iPad Air 5th gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is in excellent condition didn’t find a single dent or scratch on it loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would certainly buy my next one at bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad is perfect - looks as new , hardware and software, it took me 10 minutes to move from my old one , and it’s a 300 USD saving

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best iPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tablet or iPad for the price. Great performance, great screen resolution!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like a brand new one. Would definitely recommend buying a refurbished product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ipad, + very good price!) always bought in bestbuy product like this!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great tablet. My granddaughter loves it.would buy another.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    refurbished grat deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent deal thank you best buy, bought refurbished for a great deal. Had to keep refreshing the page for a chance at it but it was worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a refurbished iPad Air from Best Buy, which arrived with a MacBook charger instead of a proper iPad adapter. Soon after, I experienced battery issues, very slow charging and unexpected shutdowns. Unfortunately, Best Buy did not offer a replacement. They accepted the return and refunded me but directed me to Apple for a $200 battery replacement, without addressing the adapter issue that may have caused the damage. I expected better support and transparency.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very minor cosmetic flaws but overall good for a refurb.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPad review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Works perfectly. Good quality, use it everyday

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Runs extremely hot smd battery drain.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs hot amd it drains battery so im guessing this is the original battery snd its pretty worn. Estimating it needs to be replaced which is 120 amd thst makes this a not so good deal. The other parts are fine but the baterry is bad tje scrren is fine snd its looks good with no scratches but you camt sell someone something with a bad baytery smd call it refurbished.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Device Incredible Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad Air is great and I got it for a great price!! I am exploring some apps that I can’t use on my phone.

    I would recommend this to a friend
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