Customer Ratings & Reviews

Excellent deal thank you best buy, bought refurbished for a great deal. Had to keep refreshing the page for a chance at it but it was worth it.

Amazing ipad, + very good price!) always bought in bestbuy product like this!)

This a great tablet. My granddaughter loves it.would buy another.

Great! Works perfectly. Good quality, use it everyday

This iPad Air is great and I got it for a great price!! I am exploring some apps that I can’t use on my phone.

I purchased a refurbished iPad Air from Best Buy, which arrived with a MacBook charger instead of a proper iPad adapter. Soon after, I experienced battery issues, very slow charging and unexpected shutdowns. Unfortunately, Best Buy did not offer a replacement. They accepted the return and refunded me but directed me to Apple for a $200 battery replacement, without addressing the adapter issue that may have caused the damage. I expected better support and transparency.

Very minor cosmetic flaws but overall good for a refurb.

Runs hot amd it drains battery so im guessing this is the original battery snd its pretty worn. Estimating it needs to be replaced which is 120 amd thst makes this a not so good deal. The other parts are fine but the baterry is bad tje scrren is fine snd its looks good with no scratches but you camt sell someone something with a bad baytery smd call it refurbished.

Best in town, incredible fast awesome with Apple Pencil

When you purchase an iPad, especially at a premium price, you expect the full experience—sleek packaging, the original box, and at the very least, the official Apple charger. Unfortunately, this was not the case here. The iPad arrived in generic, lackluster packaging that stripped away any excitement of the unboxing experience. No Apple branding, no elegant presentation—just a plain, dull box. To make matters worse, the included charger wasn’t even an original Apple product, which raises concerns about compatibility and longevity. While the iPad itself works as expected, the presentation and accessories are a far cry from what you’d expect from Apple’s renowned standards. For a brand synonymous with premium quality, this was a letdown. If you’re buying an iPad, make sure to double-check what’s included to avoid this disappointment.

Great iPad. Super quick and will last forever. Happy I got it

Best screen quality, faster processing, touch screen is more responsive than the older version.

Great Machine!!! This iPad has serviced me well. I use it when I travel to work so that I don't have to carry my heavy MacBook.

It said refurbished, but it looks BRAND NEW! Not a scratch or scrape. Absolutely lovely!

So far great… I bought this as geek squad refurbished item, battery percentage was 98%. No scratches noted on the exterior or on the screen. The practically appears brand new. Happy to give this product a second life.

The price it was good but the battery doesn’t work good so I did returned.

Came with some scuffs on the corners of the screen, and sticker residue on the back. So much for Geek Squad Certified Refurbished, looks like this one was missed. Had to take the time to return it and buy an open box one where I could actually inspect it. They did not follow their Geek Squad Certified guidelines! Here's what they promised. "Geek Squad Certified refurbished items are returned items that are tested for functionality, updated, and factory restored. They are also inspected, repaired, and tested by hand, and minor surface scratches and blemishes are repaired or minimized. "

Even though its 2 years old, it still has the M1 chip and good screen. Can literally do anything that my MacBook can do.

Received iPad without any blemishes and started up without a hitch. For that reason, this was a great buy since it was on sale as well. We like the larger screen (compared to older models) and squared edges.

Barcode label stickers all over and was not easy to remove. Came with a lightning charging cable that doesn’t even work with this product. Display has small cracks